Category: Customer Solutions

Whether you’ve used DynamoDB for a day or a decade, this question has no practical relevance. As a serverless database, DynamoDB doesn’t have a version. DynamoDB has had no version upgrades, no maintenance windows, no patching, and no downtime due to maintenance since launching in January 2012. You access new DynamoDB features as they become […]

This post is a follow-up to How Zendesk tripled performance by moving a legacy system onto Amazon Aurora and Amazon Redshift. In this post, we go over the techniques we used to plan and upgrade major versions of Aurora PostgreSQL databases for Zendesk Explore with minimal customer downtime. We also discuss the performance optimizations we performed, the cost savings we achieved, and how we accomplished all of this within a period of 6 months. AWS Technical Account Managers played a significant role in helping us achieve these goals in a short period of time. The upgrade was performed successfully and without customer downtime.

This post is co-authored with Kate Fike, Software Engineer at BCM One. BCM One is a leading global provider of NextGen Communications and Managed Services to IT leaders and channel resellers. They have multiple NextGen Communications brands, including Flowroute. Flowroute offers SIP trunking and a business messaging platform for mission-critical voice applications. In this post, […]

In this post, we show how a large financial AWS customer achieved sub-minute failover between Availability Zones and single-digit minutes between AWS Regions. The customer partnered with AWS to engineer a solution to provide high availability (HA) and disaster recovery (DR) for their wealth management customer portal. The goals of the design were to minimize […]

This is a joint post co-authored with Shailender Gupta, Global Head of Data Engineering, Reporting and Analytics at Apollo Tyres Apollo Tyres, headquartered in Gurgaon, India, is a prominent global tyre manufacturer with production facilities in India and Europe. The company has a widespread presence, selling tyres to consumers and industrial customers across over 100 […]

Samsung Cloud is a cloud-based service that provides services such as backup/restore and synchronization, sharing, and device authentication of user data for all Samsung devices, including Galaxy smartphones around the world. This blog post introduces five approaches Samsung Cloud has taken to continuously lower the total cost of ownership (TCO) for Amazon DynamoDB since migrating from Apache Cassandra to DynamoDB in 2015.

Nearly three decades ago, Amazon set out to be Earth’s most customer-centric company, where people can discover and purchase the widest possible selection of safe and authentic goods. When a customer makes a purchase in our store, they trust they will receive an authentic product, whether the item is sold by Amazon Retail or by one […]

Presence is a leading provider of live therapy and evaluation services for PreK-12 schools throughout the United States. Amazon RDS for MySQL has been a core part of Presence’s data architecture for many years. Presence used RDS read replicas, with replication filtering, to migrate applications from their centralized RDS for MySQL DB instance to dedicated DB instances. This approach allowed them to migrate each service, on its own schedule, with little downtime. In this post, we provide a practical example for migrating using the same method.

In this post, we provide an overview of Delivery Hero’s goals and how we used Amazon DynamoDB to build a scalable and cost-efficient solution, leveraging gamification to improve restaurant operations.

Oracle Multitenant Architecture uses a container-based architecture specifically designed for the cloud. It enables the Oracle database to function as multitenant container database (CDB) where application databases are created as pluggable databases (PDB) inside the container database (CDB). A PDB is a collection of schemas, schema objects and non-schema objects, and self-contained for an application […]