Category: Launch

The experience customers have when interacting with a contact center can have a profound impact on them. For this reason, we launched Amazon Transcribe Call Analytics last year to help you analyze customer call recordings and get insights into issues and trends related to customer satisfaction and agent performance. To assist agents in resolving live […]

I first covered AWS Elastic Disaster Recovery (DRS) in a 2021 blog post. In that post, I described how DRS “enables customers to use AWS as an elastic recovery site for their on-premises applications without needing to invest in on-premises DR infrastructure that lies idle until needed. Once enabled, DRS maintains a constant replication posture […]

Microservices architectures are a well-known software development approach to make applications composed of small independent services that communicate over well-defined application programming interfaces (APIs). Customers faced challenges when they started breaking down their monolith applications into microservices, as it required specialized networking knowledge to communicate internally with other microservices. Amazon Elastic Container Services (Amazon ECS) […]

In November 2020, Jeff announced the upcoming AWS Asia Pacific (Hyderabad) as the second Region in India. Yes! Today we are announcing the general availability of the 30th AWS Region, Asia Pacific (Hyderabad) Region, with three Availability Zones and the ap-south-2 API name. The Asia Pacific (Hyderabad) Region is located in the state of Telangana. […]

The AWS Heroes program celebrates and recognizes builders who are making an impact within the global AWS community. As we come to the end of 2022, the program is recognizing seven individuals who are passionate about AWS, and focused on organizing and speaking at community events, mentoring, authoring content, and even preserving wildlife. Please meet […]

Update December 8, 2022 – we have added AWS Organizations in the list of services. I am pleased to announce today the opening of our 28th AWS Region: Europe (Zurich), also known by its API name: eu-central-2. An AWS Region allows you to deploy your most demanding workloads and replicate your applications and data across […]

With three weeks to go until AWS re:Invent opens in Las Vegas, the AWS News Blog Team is hard at work creating blog posts to share the latest launches and previews with you. As usual, we have a strong mix of new services, new features, and a surprise or two. Last Week’s Launches Here are […]

March 2, 2023: Post updated because Amazon Neptune Serverless now scales down to 1 NCU to save costs. Amazon Neptune is a fully managed graph database service that makes it easy to build and run applications that work with highly connected datasets. With Neptune, you can use open and popular graph query languages to execute […]