Category: AWS Support

Dive into the numbers from Amazon’s record-breaking Prime Day 2024, from AI chip deployment to the staggering transaction volumes across AWS services like Amazon DynamoDB, Aurora, CloudFront, and more.

Today, we are announcing that your MySQL 5.7 and PostgreSQL 11 database instances running on Amazon Aurora and Amazon Relational Database Service (Amazon RDS) will be automatically enrolled into Amazon RDS Extended Support starting on February 29, 2024. This will help avoid unplanned downtime and compatibility issues that can arise with automatically upgrading to a […]

We have added a set of diagnostic tools that will give participants in the AWS Partner-Led Support program access to diagnostic tools that will empower them to do an even better job of supporting their customers. Intro to AWS Partner-Led Support This AWS Partner Network (APN) program enables AWS Partners to act as the customer’s […]

Today, we are announcing the general availability of AWS Support in Korean as your preferred language, in addition to English, Japanese, and Chinese. As the number of customers speaking Korean grows, AWS Support is invested in providing the best support experience possible. You can now communicate with AWS Support engineers and agents in Korean when you […]

ChatOps speeds up software development and operations by enabling DevOps teams to use chat clients and chatbots to communicate and run tasks. DevOps engineers have increasingly moved their monitoring, system management, continuous integration (CI), and continuous delivery (CD) workflows to chat applications in order to streamline activities in a single place and enable better collaboration […]

As an ex-.NET developer, and now Developer Advocate for .NET at AWS, I’m excited to bring you this week’s Week in Review post, for reasons that will quickly become apparent! There are several updates, customer stories, and events I want to bring to your attention, so let’s dive straight in! Last Week’s launches .NET developers, […]

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! Summer has arrived in Finland, and these last few days have been hotter than in the Canary Islands! Today in the US it is Independence Day. I hope that if […]

The internet is an excellent resource for well-intentioned guidance and answers. However, it can sometimes be hard to tell if what you’re reading is, in fact, advice you should follow. Also, some users have a preference toward using a single, trusted online community rather than the open internet to provide them with reliable, vetted, and […]