Tag: AWS Well-Architected Partners

Deloitte’s Cloud Managed Services practice helps clients design, build, and operate end-to-end solutions in addition to managing critical business applications running in the cloud. Explore a new feature of AWS Backup for SAP HANA databases running on Amazon EC2, and learn how to integrate HANA database with the AWS Backup service and how to perform a full HANA database backup and restore using AWS Backup.

Provectus developed a comprehensive data quality assurance (Data QA) solution that it offers customers as a blueprint for assuring data quality. Learn how Provectus built a high-load data quality pipeline on AWS for Lane Health’s data platform, while meeting the requirements for rapid innovation, performance, security, and cost-efficiencyLane Health gained the ability to track if and when its data deteriorated during transformation and understand the quality of data, and to explore and detect weak spots in data.

In the post-pandemic era, however, consumers are increasingly less likely to interact with agents in traditional ways. By following the creed of “intuition engineered” while partnering with Unqork and AWS, Cognizant developed a new consumer interaction model to life. Learn how the Cognizant eApp Collaboration Solution, built on Unqork’s codeless development platform using AWS serverless architecture, brings increased engagement and productivity to the virtual new business experience.

Many SAP enterprise customers have deployed data lakes to optimize manufacturing outcomes, track business performance, improve forecast, and accelerate product lifecycle management. The initial process of data extraction involves bringing data from commercial off-the-shelf (COTS) applications and non-COTS applications. Learn how the Atos AWS Data Lake Accelerator for SAP helps customers build a scalable data lake for SAP systems such as SAP S4/HANA or SAP ECC.

Data analytics and data science are constantly described as a black box that only technical people understand. To overcome this, AWS offers a set of services that make it easier for any user to learn firsthand from the data. This self-service approach enables non-technical users without coding experience to be more autonomous in their analysis. Learn how Data Reply empowers organizations with advanced analytics to achieve outstanding outcomes through the right use of data.

A unified, autonomous, and fully digital airline operations solution can help mitigate challenges related to cost inefficiency, latency, or suboptimal decisions and their consequences, including cost, disruption, and customer dissatisfaction. TCS Aviana is an AI-based solution developed by Tata Consultancy Services (TCS) that enables airlines to have comprehensive operations visibility, digital collaboration, and data-driven decision-making through connected insights and intelligence.

Wipro has helped multiple SAP customers seeking to move their SAP applications to AWS to achieve agility, innovation at high speed, and improved resilience. For such migrations, Wipro leverages its FullStride Cloud Services which incorporates the company’s SAP Safe Passage Framework and helps customers assess, migrate, and seamlessly transition to operations on the cloud. Wipro has extensive experience of delivering cloud transformation projects across the globe.

One of the key objectives of any transformation program is to find a novel way to achieve results in the shortest possible time, with speed and accuracy. Virtusa has been doing lot of work in the automation-led transformation space and has collaborated with AWS to help realize business benefits for customers across globe. Explore Virtusa’s perspectives on the low-code/no-code approach and walk through a homegrown solution framework.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.