Tag: AWS Solution Provider Partners

In a manufacturing process, reports are critical for tracing problems and improvement. Technologies such as Industrial IoT (IIoT) can help companies improve reporting accuracy and traceability during the manufacturing process. Learn how Metrodata’s solution architecture aims for easy access as a reliable, durable, secure platform so customers no longer need to think about problems that may arise due to limited storage and lack of computing capabilities.

In the post-pandemic era, however, consumers are increasingly less likely to interact with agents in traditional ways. By following the creed of “intuition engineered” while partnering with Unqork and AWS, Cognizant developed a new consumer interaction model to life. Learn how the Cognizant eApp Collaboration Solution, built on Unqork’s codeless development platform using AWS serverless architecture, brings increased engagement and productivity to the virtual new business experience.

Many SAP enterprise customers have deployed data lakes to optimize manufacturing outcomes, track business performance, improve forecast, and accelerate product lifecycle management. The initial process of data extraction involves bringing data from commercial off-the-shelf (COTS) applications and non-COTS applications. Learn how the Atos AWS Data Lake Accelerator for SAP helps customers build a scalable data lake for SAP systems such as SAP S4/HANA or SAP ECC.

Engage360, built by Persistent Systems and powered by Amazon Kendra, is a security-certified app on Salesforce AppExchange that lets you provide machine learning-powered search and recommendations right inside Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Financial Services Cloud. It transforms how Salesforce users securely discover, access, and deliver relevant knowledge distributed across disparate enterprise information silos and content formats.

A unified, autonomous, and fully digital airline operations solution can help mitigate challenges related to cost inefficiency, latency, or suboptimal decisions and their consequences, including cost, disruption, and customer dissatisfaction. TCS Aviana is an AI-based solution developed by Tata Consultancy Services (TCS) that enables airlines to have comprehensive operations visibility, digital collaboration, and data-driven decision-making through connected insights and intelligence.

Wipro has helped multiple SAP customers seeking to move their SAP applications to AWS to achieve agility, innovation at high speed, and improved resilience. For such migrations, Wipro leverages its FullStride Cloud Services which incorporates the company’s SAP Safe Passage Framework and helps customers assess, migrate, and seamlessly transition to operations on the cloud. Wipro has extensive experience of delivering cloud transformation projects across the globe.

One of the key objectives of any transformation program is to find a novel way to achieve results in the shortest possible time, with speed and accuracy. Virtusa has been doing lot of work in the automation-led transformation space and has collaborated with AWS to help realize business benefits for customers across globe. Explore Virtusa’s perspectives on the low-code/no-code approach and walk through a homegrown solution framework.

Platea Banking is a digital banking solution developed by NTT DATA to be used by clients as an accelerator in their modernization journeys, especially when creating a new banking platform. It’s positioned as a modernization vehicle that provides a ready-to-go digital infrastructure and architecture over both internal and external components as core. Platea includes pre-built functional modules and integrations with a third-party ecosystem, with Mambu at its heart as a core engine.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.