AWS Partner Network (APN) Blog
Tag: AWS Service Delivery Partners
Automating OpenID Connect-Based AWS IAM Web Identity Roles with Microsoft Entra ID
For applications running outside AWS, developers often create IAM users with long-lived credentials which can increase security risks. Instead, learn how to integrate AWS IAM Web Identity Roles with Microsoft Entra ID for centralized user management. This post walks through manual setup steps to register an app in Entra ID and create a role in AWS, and describes an automated architecture to synchronize Entra ID service principals and AWS roles.
Say Hello to 168 AWS Specialization Partners Added or Renewed in December
We are excited to highlight 168 AWS Partners that received new or renewed specializations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.
How JBS Dev Leveraged AWS Lambda to Modernize a National Pet Retailer’s Mobile App Backend
JBS Dev modernized a national pet retailer’s legacy backend system to support its new mobile app. By leveraging AWS Lambda and other services, JBS Dev built a scalable, resilient serverless architecture which enabled faster innovation and integrated seamlessly with the retailer’s systems. The solution improved performance and reliability, delivering an exceptional customer experience. JBS Dev showcased the power of AWS Lambda and serverless to transform legacy systems and drive business growth.
Unlocking Efficiency: Best Practices for AWS Partners Applying for an AWS Competency
To grow with AWS, partners can pursue Competency designations which validate an organization’s expertise through rigorous assessment by AWS experts. By meeting requirements around projects, certifications, and capabilities, partners can demonstrate their proficiency and earn an AWS specialization badge in specific industries, use cases, or workloads. Attaining an AWS Competency distinguishes partners, but the preparation process also transforms practices.
Transforming Customer Service with Rapyder’s Generative AI-Powered Call Agent Analyzer
Rapyder’s Call Agent Analyzer uses generative AI on AWS to revolutionize call center operations. It efficiently processes multilingual audio, summarizes calls, analyzes script adherence, and structures insights into actionable data. This solution helps businesses enhance customer satisfaction through data-driven call agent performance evaluation and training. As an AWS Partner, Rapyder provides cutting-edge cloud solutions that are reshaping industries like customer service.
How Infosys is Reimagining Enterprise Solutions with Generative AI on AWS
Infosys is leveraging AWS generative AI capabilities like Amazon Bedrock and AWS Trainium to enhance its enterprise solutions. For example, Infosys Personalized Smart Video uses Amazon Bedrock to create rich, dynamic video content, while Infosys Cortex applies generative AI to analyze call transcripts and improve customer engagement. Overall, Infosys is rapidly adopting AWS’ flexible and scalable generative AI services to boost automation, productivity and user experience across its portfolio.
Reducing Inference Times by 87% for Darwinbox’s Talent Search Engine Using AWS Inferentia
Darwinbox wanted to reduce the time to infer resumes against job descriptions using PyTorch models. AWS Premier Partner Minfy helped them leverage Amazon SageMaker and AWS Inferentia to compile models with Neuron SDK and deploy them, achieving 87% faster inference without retraining. Key steps were compiling models with the Neuron SDK, extending SageMaker containers, using Inference Recommender to optimize configurations, and sending requests in mini-batches.
AWS AI Backend Developed by Avahi Enables WittGen Biotechnology to Help Fight Cancer
Avahi Technologies and AWS teamed with biotech startup WittGen to develop a scalable cloud-based AI platform that profiles cancer tumors. This helps researchers analyze heterogeneity to improve treatment outcomes. Avahi provided expertise to architect the secure AWS environment and machine learning backend needed to quickly launch WittGen’s SaaS service. The solution enhances performance and compliance for the platform that parses patient genomic data to empower clinicians fighting cancer.
Updated Validation Checklists for AWS Specialization Programs
As we continue to transform the AWS Partner experience, we’re excited to share updates to the Validation Checklists (VCL) for AWS Specialization Programs (AWS Competency, Managed Service Provider, Service Delivery, and Service Ready). Effective January 1, 2024, the updates drive efficiencies during onboarding, allowing partners to achieve an AWS Specialization faster and making it easier to utilize benefits.
Modernizing Dealer Operations with Wipro’s Next-Gen Dealer Management System on AWS
Wipro’s next-generation dealer and distributor management system (DMS) provides an omnichannel, microservices-based solution enabling complete visibility and integrated management of all dealer operations. By leveraging AWS’s scalable, reliable, and secure cloud infrastructure, the solution offers benefits like improved analytics, reduced costs, high availability, and faster time-to-market. Wipro provides dealers a modern DMS that addresses advanced requirements around mobile access, IoT, and AI.