AWS Partner Network (APN) Blog

Tag: Amazon Connect

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Say Hello to 87 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in July

We are excited to highlight 87 APN Partners that received new designations in July for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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New-Look AWS Service Delivery Validation Checklists for APN Consulting Partners

To receive the AWS Service Delivery designation, organizations must undergo rigorous technical validation. They are also assessed on the security, performance, and reliability of their AWS solutions. To help APN Consulting Partners better understand this process and our validation requirements, we are releasing new versions of the AWS Service Delivery Validation Checklists. These outline for the customer case study and technical criteria needed to achieve the AWS Service Delivery designation.

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New and Updated Training Courses for APN Partners—IoT, Data Analytics, Migration, and Amazon Connect

APN Partners need the right training skills and knowledge to support customers’ business goals. Together, the four training courses highlighted in this post will help APN Partners deliver on digital transformation projects using AWS IoT services; help businesses take data-driven actions based on AWS Data Analytics services; migrate customer workloads to AWS; and communicate the benefits of moving customer contact centers to the AWS Cloud.

Say Hello

Say Hello to 60 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in June

We are excited to highlight 60 APN Partners that received new designations in June for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Say Hello

Say Hello to 86 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in May

We are excited to highlight 86 APN Partners that received new designations in April for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Intelligent Call Routing Using Amazon Fraud Detector and Amazon Connect

Amazon Fraud Detector is a fully managed service that makes it easy to identify potentially fraudulent online activities, such as online payment fraud and the creation of fake accounts. Learn how APN Premier Consulting Partner TCS has been integrating Amazon Fraud Detector to detect spam calls and route them efficiently using Amazon Connect. Used together, these AWS services can distinguish your genuine customers from spam or fraudulent callers.

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How Belle Fleur Uses APN Navigate to Differentiate its Business and Earn Trust with Customers

Belle Fleur helps customers take control of their digital destiny and deliver on the attributes of a digital business. But how did this cloud-native company focusing on data science, analytics, and AI solutions build their AWS practice and grow to become such a trusted APN Partner? Learn how Belle Fleur is leveraging the APN Navigate program to accelerate customers to market through a variety of AWS services and solutions.

Say Hello

Say Hello to 90 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in April

We are excited to highlight 90 APN Partners that received new designations in April for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

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Benefits for AWS Service Delivery Partners Help You Increase Visibility with Customers

AWS Service Delivery Partners pass a high technical bar in order to participate in the AWS Service Delivery Program. To achieve this designation, we validate APN Consulting Partners who have deep expertise with specific AWS services, such as AWS Lambda. Once in the program, AWS Service Delivery Partners receive core program benefits that increase visibility with customers, offer chances to engage with AWS service teams, and provide access to deeper learning events and opportunities related to AWS services.

Say Hello

Say Hello to 49 New AWS Competency, Service Delivery, and MSP Partners Added in March

We are excited to highlight 49 APN Partners that received new designations in March for our global AWS Competency, AWS Managed Service Provider (MSP), and AWS Service Delivery programs. These designations span workload, solution, and industry, and help AWS customers identify top APN Partners that can deliver on core business objectives. APN Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.