Category: Industries

Enterprises require the ability to be proactive on modern governance challenges. The difficulty is knowing what data you have, where it’s located, its business value or risk to the organization, and how it can be protected. The Smarsh Enterprise Platform enables companies to capture, retain, analyze, and act on the “signals” in communications that are most critical to the business. These include compliance and brand risks and may expand to include security threats, cultural indicators, untapped revenue opportunities, and more.

Even the most technically astute organizations can find it challenging to conform to such requirements and do so efficiently. The Authority to Operate (ATO) on AWS partner program supports Amazon Web Services (AWS) customers overcome these hurdles by building a community of vetted, expert partners. While the ATO on AWS program was originally launched in the United States, it has begun supporting customers globally and we are excited to formally launch the program in Canada.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

Digital food ordering is one of the most rapidly growing global industries today. Cognizant’s OrderServ 2.0 platform is an omni-channel digital ordering platform designed for the restaurant and food services industries. It has built-in connectors for seamless integration with restaurant point-of-sale (POS) systems, master data management, payments services, loyalty programs, and other business applications. OrderServ 2.0 is offered as a SaaS platform hosted on AWS.

While utilities have historically been rich with data from customers, programs, and assets, many organizations often manage data in siloes. Source data can also be disorganized, with deficiencies in defined quality assurance and quality control processes. Learn how utilities are successfully embracing Accenture’s data-led transformation (DLT) and leveraging accelerators powered by AWS to reach their business objectives and meet regulatory obligations.

Many AWS customers want an easy way to deploy, configure, manage, and upgrade mobile private networks that scale easily based on demand. Learn how to take advantage of Athonet’s fully automated 4G/5G professional-grade solutions on AWS to accelerate business outcomes. By combining the cloud-native capabilities of Athonet Core network functions with AWS services, you can demonstrate the deployment of Athonet Core on AWS in a matter of minutes.

Cloud technologies and digital transformation have revolutionized the automotive industry landscape. Built on the AWS Connected Mobility Solution (CMS), Capgemini’s Trusted Vehicle helps OEMs bridge the gap between isolated systems, accelerate software-defined vehicle development, and create disruptive CASE technologies. Capgemini’s expertise in AWS services, IoT platforms, and automotive industry knowledge enables near real-time vehicle telemetry ingestion and processing in the cloud and at the edge.

Procure-to-pay automation often creates data silos which cause new problems and inefficiencies. Businesses need to break down data silos for a complete picture of spending and saving enterprise-wide. It’s time to reimagine the procure-to-pay process with a data-driven and fact-based approach. Learn how Genpact and AWS helped a Fortune 500 energy giant transform its procure-to-pay business, delivering savings of over $100 million in the first year alone.

Adspert is an ad tech specialist that supports e-commerce companies in maximizing their profit on Amazon, eBay, Google and Bing by optimizing their pay-per-click (PPC) campaigns. The AWS SaaS Factory team spoke with Adspert to learn about the transformation their business went through in the last six months and the process of changing their SaaS packing and pricing changes, outcomes, impact on their product strategy, and business model.

In the healthcare industry, the exchange of data incurs risks as it contains personally identifiable information (PII) and protected health information (PHI). At the same time, not exchanging the data can keep valuable insights hidden. Apexon’s data anonymization and de-identification solution uses sophisticated machine learning algorithms to ensure the exchange of data happens without any risk of PII/PHI being exposed, while allowing organizations to meet compliance and regulatory requirements.