AWS Partner Network (APN) Blog

Category: APN Launches

Accenture-APN-Blog-030425

Generative AI in the Contact Center: Enabling Super Agents, Dynamic Supervisors, and Empowered Customers

Customer expectations are rising, and delivering seamless, AI-enhanced support is now essential. Discover how the Accenture AWS Business Group (AABG) is transforming contact center operations with their Connected Customer Experience (CCE) offering on AWS. Learn how generative AI-driven capabilities empower agents and enhance customer interactions, driving efficiency and modernization for businesses.

Say Hello

Say Hello to 150 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in February

We are excited to highlight 150 AWS Partners that received new or renewed specializations in February for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Say Hello

Say Hello to 201 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in January

We are excited to highlight 201 AWS Partners that received new or renewed specializations in January for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

The Apiphani Data Pipeline and AWS Services Industrialize Data Delivery for BI, ML, and AI

Apiphani provides services and solutions to help organizations industrialize their data delivery and enable data-driven business through data pipeline deployment, Data Product delivery, and value scaling and realization. The approach covers technology, ways of working, and cultural changes to deliver reliable, right data for BI, ML, AI, and digital products. Companies following these methods can realize performance improvements in the near term as well as get on a path to be data and AI driven for years to come.

Say Hello

Say Hello to 157 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in December

We are excited to highlight 157 AWS Partners that received new or renewed specializations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Breaking Down Silos, Building Efficiency: LeapThought’s FULCRUMHQ Integrated Digital Delivery Platform Reshapes Construction

Across the Architecture, Engineering, Construction, and Operations (AECO) industry, large-scale projects face complex challenges that can hinder technology adoption and disrupt collaboration. FulcrumHQ, LeapThought’s advanced AI-powered platform, addresses these challenges by streamlining workflows, improving outcomes, and enabling smarter decisions throughout both the project and asset lifecycles. By democratizing access to BIM and transforming data management, FulcrumHQ empowers teams to unlock the full potential of digital transformation, driving efficiency, reducing rework, and optimizing performance at every stage.

How Infosys built AWS Generative AI based assistant for a healthcare payor company

How Infosys built AWS Generative AI based assistant for a healthcare payer company

Infosys By Pramit Saha, Senior Technology Architect — Infosys       Vignesh Venkatachalam, Senior Consultant – Infosys       Shrinivas Damodar Kudva, Technology Architect – Infosys       Tina Purushotam, Digital Specialist Engineer – Infosys       Catherine Alexander, Principal Customer Solutions Manager – AWS       Ashutosh Dubey, Gen […]

Enhance Automotive After-Sales service experience using Generative AI powered Tech Mahindra iXRT Solution

Tech Mahindra’s GenAI powered iXRT Augmented Reality solution revolutionizes automotive after-sales service by combining AR technology with Generative AI on AWS. This innovative solution provides real-time guidance and interactive circuit schematics for faster, more accurate vehicle diagnostics and repairs. By streamlining complex vehicle systems and enabling remote repairs, iXRT helps dealers reduce errors by 40% while accelerating diagnostics and repairs by 30%.

Simplifying Data Analytics: Gandalf Insights and the Power of Natural Language Queries

Discover how AWS Partner Genese Solution transforms data analytics with Gandalf Insights, enabling business users to query complex databases using natural language. Learn how this AWS-powered solution reduces time-to-insight from days to minutes while decreasing IT support costs and improving business team autonomy.

Streamlining Aircraft Payload Planning and Closeout with AI-Powered Chatbots on AWS

By Neeraj Kaushik, Executive IT Architect – IBM Consulting By Adam Biener, Sr. Consultant and Architect – IBM Consulting By Amit Chowdhury, Sr. Gen AI Partner Solutions Architect – AWS By Ajit Kumar K.P., Sr. Gen AI Partner Solutions Architect – AWS IBM In the intricate world of airline operations, precise planning is the cornerstone […]