Solutions for Retail

Discover curated Solutions that address varied use cases across retail

Explore solutions

Transforming retail with AWS

Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Solutions on AWS for Retail to uncover insights, efficiently attract and retain customers, deliver seamless shopping experiences, and optimize merchandising and supply chain processes.

Woman shopping at a clothing store

Browse Solutions for retail

Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your retail initiatives.

Filter solutions by use case:

Clear all filters
Solution Type
Customer Engagement and Marketing
Data and Intelligence
Digital Commerce
Merchandising and Planning
Smart Stores
Supply Chain
1-7 (7)
Showing results: 1-7
Total results: 7
  • Last Update
  • Name (A->Z)
  • Name (Z->A)
No solutions found matching that criteria.

  • AWS Service

    Amazon Connect

    Accelerate innovation at lower cost with Amazon Connect, an AI-native contact center from AWS

  • Guidance

    Modern Contact Center for Retailers on AWS

    This Guidance helps retailers to quickly build a modern, scalable contact center on AWS. A contact center in the cloud offers retailers an omnichannel experience through voice, chat, and tasks, allowing them to help their consumer more efficiently. Call details are securely stored, with personal and credit card details encrypted, then integrated with services that can check inventory, product, consumer, and transaction history. All data can be captured with analytics and reporting tools and used for marketing, helping the retailer automate their systems and processes while improving the quality of their interactions with their consumers.

  • Partner Solution

    freshworks inc.

    Freshdesk

    Provide the best, most intuitive support across all channels. Proactively understand customer needs to serve excellence, the first time. Save time and reduce repetitive tasks. Help agents rapidly resolve customer inquiries with workforce automation and knowledge from one unified platform.

  • Partner Solution

    genesys

    Genesys Cloud

    Manage complex experiences with enterprise contact center software. Transform your contact center into an experience center virtually overnight. Leading enterprises that need sophistication and scale turn to Genesys for feature-rich contact center software.

  • Partner Solution

    zendesk

    Zendesk Support Suite

    Shoppers now have access to brands around the clock, on everything from voice, chat to Twitter. With Zendesk, retail brands can offer seamless, personalized, branded support experiences on every channel by bringing together data from all parts of the business - inventory, shopping history, etc.

  • Partner Solution

    local measure

    Local Measure Engage for Amazon Connect

    Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, email, Web Chat, and SMS via a single inbox.

  • Partner Solution

    talkdesk

    Talkdesk Retail Experience Cloud

    Talkdesk Retail Experience Cloud is the first AI-powered, out-of-the-box, customer service platform specifically made for retailers to drive brand loyalty and customer lifetime value across digital and physical channels. A unified view of all customer interactions enables brands to meet customers where they are. Pre-configured retail workflows and scripts ensure that value is added to every conversation, and intelligent bots that are fluent in retail accelerate speed to resolution.
1 …
…
Back to top 

AWS for Retail

AWS is transforming retail with comprehensive cloud, analytics, and AI capabilities. Discover how leading organizations use AWS to enhance operations and drive innovation. Explore case studies and benefits to see how AWS can accelerate your success in retail.

Learn more about AWS for Retail