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About Local Measure

At Local Measure, our vision is a world where every customer experience is exceptional. Our flagship product, Engage, is a cost-effective, pre-built contact center platform for Amazon Connect. Using the power of AWS and Generative AI, Engage manages inbound and outbound customer communications across voice, email, and digital messaging in one place. Engage radically improves agent productivity and powers meaningful customer experiences by providing centralized customer data, real-time information, and workflow automation.

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Local Measure Engage for Amazon Connect

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4 AWS reviews

Our flagship product, Engage, is a cost-effective, pre-built contact center platform for Amazon Connect. Powered by AWS and GenerativeAI, It is designed to manage inbound and outbound customer communications in a single interface, radically improving agent productivity and powering meaningful customer experiences. Our obsession around security and privacy means that all customer data is stored within their own AWS environment, not ours. We are also externally audited as a SOC2 Type 2 application.

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