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An innovative commerce system with some weaknesses
What do you like best about the product?
+ Code quality
+ Modularity
+ APIs
+ Customer Success
+ Scalability
+ Modularity
+ APIs
+ Customer Success
+ Scalability
What do you dislike about the product?
- Price intensive
- Bug fixing takes a long time
- Bad documentation (especially new features)
- A lot of B2B functions incomplete
- Bug fixing takes a long time
- Bad documentation (especially new features)
- A lot of B2B functions incomplete
What problems is the product solving and how is that benefiting you?
We use Spryker as our e-commerce solution and customer frontend. We have very extensive product data (3 million SKUs, 8 million images, 60 million technical attributes, etc.) and a use lot of APIs.
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Spryker Review
What do you like best about the product?
The flexibility and customization is great.
What do you dislike about the product?
The Search is not very good. However, the settings for the filters are not intuitive and very difficult to adjust.
What problems is the product solving and how is that benefiting you?
Its very good that we can connect many different Systems with spryker. So we can get the best possible out of all systems
Scalable System for complex business requirements
What do you like best about the product?
Spryker makes it easy to manage out of the box as well as individually implemented features and the back end is easy to handle for any user.
What do you dislike about the product?
Implementing new and individually developed features is a not-so-easy task and may require a lot of know-how and development resources. Also, the decision between concrete products or variants when it comes to the way the assortment is displayed has a huge impact on how the search works - and it does not work properly or as expected when you go for variants which is a must for a wide and/or deep product range in order to keep the assortment clear. So the search is a big pain point thet needs to be optimized urgently.
What problems is the product solving and how is that benefiting you?
Speeding up the shopping experience in a B2B environment and helped us going a step further in digitalization
Modern eCommerce Solution for Start-Up
What do you like best about the product?
Future proof architecture will continue to evolve with our business needs and shouldn't require replacing
What do you dislike about the product?
Being a reasonably new eCommerce solution, some integrations with common platforms are entirely new grounds for Spryker
What problems is the product solving and how is that benefiting you?
Ability to replicate future instances of marketplaces with relatively low cost to implementation was very attractive for us
Spryker is an incredibly flexible platform that can meet the needs of complicated business processes
What do you like best about the product?
Using Spryker, we can develop to our exact complex specifications while having the ability to replicate the marketplace for future business applications. The modular infrastructure gives us confidence that we will never need to rebuild from scratch again.
What do you dislike about the product?
Spryker typically relies on 3rd party systems to be integrated for robust functionality. If you are relying on out-of-the-box features for a majority of the solution, then Spryker may struggle to meet all of your business requirements.
What problems is the product solving and how is that benefiting you?
We are using Spryker for its multi-vendor functionality and ability to replicate the store front and cross borders with ease. This is core to our growth strategy and something Spryker handles natively.
Great e commerce OS product
What do you like best about the product?
Readily availble out of the box featurre
What do you dislike about the product?
Readily available out of the box features . Ease of customizing the features based on business requirements.
What problems is the product solving and how is that benefiting you?
Spryker OS is able to solve most of our B2B-related commerce issues. Ensuring product structure mapping and ensuring our core business requirements are implemented with ease
Recommendations to others considering the product:
Great e-commerce engine to use while building your Digital Platform.
Implementation of a great E-commerce solution
What do you like best about the product?
Great cooperation of the Spryker team, they are always there to help you.
Strict architecture rule
Easy to scale
Very stable environment
Often security updates
Strict architecture rule
Easy to scale
Very stable environment
Often security updates
What do you dislike about the product?
No simple frontend features
Some B2B functionality isn't easy installable for B2C
Duration of deployments
Some B2B functionality isn't easy installable for B2C
Duration of deployments
What problems is the product solving and how is that benefiting you?
We want to grow as a business and Spryker can help us with that.
Recommendations to others considering the product:
..
During the selection process, Spryker was responsive and provided the best solution.
What do you like best about the product?
The modularity of Spryker makes it a good choice for business. It makes it easy to turn features on and off. Compared to other competitors, the tech stack is more modern, which makes maintenance and security risks more manageable. The documentation is very thorough. The implementation went quickly and smoothly. The Spryker team was able to quickly develop to the needs of our company and handle last-minute changes. Sprykers's communication during the project was amazing. They were responsive and I never felt we were waiting for answers.
What do you dislike about the product?
Modularity is a double-edged sword. Although Spryker has a lot of OOTB features, you're usually going to have to integrate with many systems. Each of these touchpoints is a point of failure. In addition, the US market is still relatively new for Spryker which required us to decide best-practice in some areas.
What problems is the product solving and how is that benefiting you?
Modernizing and enhancing our current shopping cart experience. Having Spryker be the integrator has helped with development as no one knows their product better.
Exceptional procurement and scoping process!
What do you like best about the product?
Our company is in the midst of a large-scale digital transformation with a lot of different software vendors at play. The Spryker pre-sales team offered exceptional strategic advice and brought in their solution architect to not only scope the Spryker solution but also work through a capability mapping exercise and integrations with the other vendors. They were open and honest with us throughout the process and were a very friendly team to work with. We see them being great long-term partners.
What do you dislike about the product?
Not a lot to say in this box...they were great.
The only limitation we had was that to manage the product internally we will need to recruit/contract a PHP developer, which is easily manageable.
The only limitation we had was that to manage the product internally we will need to recruit/contract a PHP developer, which is easily manageable.
What problems is the product solving and how is that benefiting you?
We are solving 3 key problems with Spryker:
1. Taking some of the processing load off our ERP system, Netsuite, to speed it up
2. Handling the complexities of a franchise system to enable us to accelerate our digital presence into eCommerce
3. Deliver a highly customized Point-of-Sale system that we were not able to achieve from the many vendors we assessed
1. Taking some of the processing load off our ERP system, Netsuite, to speed it up
2. Handling the complexities of a franchise system to enable us to accelerate our digital presence into eCommerce
3. Deliver a highly customized Point-of-Sale system that we were not able to achieve from the many vendors we assessed
Recommendations to others considering the product:
Do it, it's worth it.
Procurement process a good start to our partnership
What do you like best about the product?
The Spryker sales and presales team have engaged with us from day one transparently and collaboratively to come to the right solution partnership. They work flexibly and cater for around the globe working hours and provide solutions that work for our company.
What do you dislike about the product?
None I can think of this early in the engagement
What problems is the product solving and how is that benefiting you?
We are looking to extend our sales channels to include eCommerce and provide best in class sales solutions to our Franchise partners
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