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External reviews

187 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chance M.

AGOL for EM

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
The ability to share large datasets live with several different partners and agencies. As an Emergancy Manager the job role is to coordinate communication. Being able to pull in information from all of your partner agencies and put it in a platform that show everything one one place in incredibly valuable.
What do you dislike about the product?
There needs to be three user levels. Read-only, Editor, and Full user. I have several user who need to be able to use collector for data entry and workforce for tracking, however they will never use all the advanced features of a full license. We currently have to use a combination of DRP and shared accounts in order to really accomplish what we need to. Ideally, the state would be able to get all 400+ emergency managers around the state to participate, however, the current pricing structure is never going to allow for that. Most of our smaller emergency management officers are not able to run, host, or maintain there only system. It's usually a one more shop until something happens.
What problems is the product solving and how is that benefiting you?
Interagency sharing and collaboration of data that was previously proprietary.
Recommendations to others considering the product:
The online teams have been incredibly helpful when we encounter natural disasters. Often times we get overloaded when events happen and they are always able to help us out when we simply can't spend the time on development. Be sure you really think through your organization and user groups before you deploy. Who should be allowed to see and publish what information.


    Telecommunications

Review of common uses

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
The availability of landbase and parcel data
What do you dislike about the product?
Some services cap at 10000 features and I often need more than that.
What problems is the product solving and how is that benefiting you?
Identifying locations within parcel boundaries
Recommendations to others considering the product:
This service provides a high data quality and usability for many facets of the work that I do. I would encourage anyone to review what is available as it is more than likely going to provide some utility regardless of the business.


    Hamish K.

AGOL in a recovery alliance

  • July 16, 2018
  • Review verified by G2

What do you like best about the product?
Scalability. ArcGIS Online is very and quickly scalable. All technical aspects are supported by Esri and that means your team can focus on data and other tasks. There is a lot of self service available in ArcGIS Online that can support a wide range of end users
What do you dislike about the product?
ArcGIS Online works primarily in WGS84 (It changes based on the projection system of the basemap). This has caused us a number of issues as the data we use is in either NZTM or MB2000. Another issues is that the hosting is in the US (West Coast). With our current infrastructure setup, it means all calls go CHCH - AKL - SYD - USA - SYD - AKL - CHCH. This adds a lot of latency and slows things down.
What problems is the product solving and how is that benefiting you?
The ability to very quickly roll out and scale up the number of users where necessary
Recommendations to others considering the product:
If you are wanting to develop and highly customised tools and user experience then you need to use on premise infrastructure (ArcGIS for Server/Enterprise). However if you are wanting basic infrastructure with basic configuration, then AGOL is the right platform.


    Health, Wellness and Fitness

Free and Easy to use Platform versus traditional ArcGIS

  • July 13, 2018
  • Review provided by G2

What do you like best about the product?
Free and easy to use does not take much learning such as regular ARCGIS.
What do you dislike about the product?
You cannot perform more complex analyses as you can in ARCGIS.
What problems is the product solving and how is that benefiting you?
ARCGIS has been used to create maps that highlight disease outbreaks within our county and to use this information to inform the public of geographic areas where outbreaks are occurring.
Recommendations to others considering the product:
Use it as it is a free resource


    Civil Engineering

Easy to create online maps

  • July 12, 2018
  • Review verified by G2

What do you like best about the product?
Easy to use, so many tools, no need for coding experience
What do you dislike about the product?
Clarity in determine what is for free and what is not
What problems is the product solving and how is that benefiting you?
Surveying. Being to output online maps for the field crew


    matt g.

Review

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
Able to publish online and have people see in our orinization.
What do you dislike about the product?
None...yet. Very new to process We plan on using more-which more will come out in the future.
What problems is the product solving and how is that benefiting you?
Utility mapping


    Transportation/Trucking/Railroad

Although there is good functionality I don't find the experience to ver very intuitive.

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
The ability to make quick and easy web maps using templates without the need for ArcGIS Server.
What do you dislike about the product?
Processes within the platform are ofter not intuative and often detailed documentaion is not available or hard to find. Also, the fact that data storage uses credits.
What problems is the product solving and how is that benefiting you?
We do not have ArcGIS server so Online allows us to make and deploy web maps.


    Jacob F.

ArcOnline

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
Story Maps via Online and sometimes customizations
What do you dislike about the product?
Not as many functionalities and capabilities when putting together Web Maps
What problems is the product solving and how is that benefiting you?
Using Story Maps instead of powerpoints for more dynamic presentations with live data
Recommendations to others considering the product:
Be patient and don't be intimidated! Way easier for multiple users


    Research

Very Easy to Use

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
The program is simple and easy to introduce new people to GIS. I also like it because people in my organization can see each other's work.
What do you dislike about the product?
One problem I've had is the lack of geoprocessing tools.
What problems is the product solving and how is that benefiting you?
I am showing maps and storymaps to leaders that display bighorn sheep movements. I have seen the benifits of sharing completed maps and data.
Recommendations to others considering the product:
It is best to make the maps in arc Gis pro or arcmap then upload rather than try to make the map online.


    Public Safety

Disaster Management Use

  • July 12, 2018
  • Review provided by G2

What do you like best about the product?
The speed enabled by simplicity makes me prefer Online vs Pro in an emergency response.
What do you dislike about the product?
The security in shared maps could be strenghtened.
What problems is the product solving and how is that benefiting you?
Situational Awareness for now, however trends analysis down the line.
Recommendations to others considering the product:
Utilize Esri's training - either instructor led or tutorials.