Kandji
KandjiReviews from AWS customer
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Very user friendly software to manage Mac deployment
What do you like best about the product?
Ease of use and ability to quickly setup and deploy profiles
What do you dislike about the product?
The ability to segregate admin roles to specific device lists/groups
What problems is the product solving and how is that benefiting you?
MDM of Macbooks and deployment of packaged software
Kandji Out of the box MAC MDM
What do you like best about the product?
Out of the box nature of conifurations great for small teams with lots to manage
What do you dislike about the product?
Less support for complex integrations and its a newer product so less community of problems that have been solved already
What problems is the product solving and how is that benefiting you?
Passport and and ease of use.
Mac Administration made easy
What do you like best about the product?
Easy of use when it comes to service the end customer
What do you dislike about the product?
Bundelled license packs of minimal 25 is to much
What problems is the product solving and how is that benefiting you?
Patching devices and servicing employees with all the features they need
Makes administering Macs easy
What do you like best about the product?
Kandji allows us to set up different kinds of Apple devices for different purposes, ensure they stay secure, and keep track of them. It is simple and easy for support staff to work on and check on the process of enrolment and installation too, as well as giving them the tools for supporting other staff.
What do you dislike about the product?
I wish that the Kandji blueprints had some more options for conditions and exceptions, and that when there are problems that the feedback was more detailed.
What problems is the product solving and how is that benefiting you?
We previous set up Apple devices using a series of manual process and scripts. It was a long and imperfect process that didn't join machines to the domain or Active Directory and didn't track updates and security. Now we are able to ensure that all our Macs are current and secure and able to push out applications and configurations easily, whether they are on site or remote. The support Kandji has given has been invaluable in helping with any challenges too.
Kandji is the best device management system I have ever used!
What do you like best about the product?
Kandji has a very user-friendly platform. They are extremely responsive when I need assistance. Their system is very clean and organized and has all of the features that we require to manage our devices. If I ever have ideas of a feature that could be helpful for us, they are always open to my feedback and bring solutions to help.
What do you dislike about the product?
The initial set up of devices may have been challenging if our rep wasn't so helpful, but they were extremely helpful and made the setup seamless.
What problems is the product solving and how is that benefiting you?
Kandji gives us the ability to manage and organize all of our Apple devices. This would be a big headache without Kandji. Not having to stress about the management of these devices and knowing that Kandji has me covered is very helpful.
Great product, Superb people, but even better experience!
What do you like best about the product?
One of the most valuable aspects of Kandji is the customer service and the personal connection I feel with the company. It never feels like I’m interacting with a distant, faceless product. Instead, I associate real names and genuine personalities with the platform.
When I reach out to support, I’m speaking with a real person—not a bot or AI. I receive thoughtful emails and have Zoom conversations with team members who not only solve issues but also share a bit about themselves, like what they did over the weekend. These personal interactions make Kandji feel less like just a tool and more like a team I trust and enjoy working with.
They consistently follow up when I need assistance, which reinforces that reliability. If I could offer one piece of advice, it would be this: continue evolving the product and staying ahead of industry trends—but never lose the human touch that sets Kandji apart.
When I reach out to support, I’m speaking with a real person—not a bot or AI. I receive thoughtful emails and have Zoom conversations with team members who not only solve issues but also share a bit about themselves, like what they did over the weekend. These personal interactions make Kandji feel less like just a tool and more like a team I trust and enjoy working with.
They consistently follow up when I need assistance, which reinforces that reliability. If I could offer one piece of advice, it would be this: continue evolving the product and staying ahead of industry trends—but never lose the human touch that sets Kandji apart.
What do you dislike about the product?
Dislikes? Honestly, nothing at the moment. I might have mentioned the browser-based chat window in the past due to occasional glitches, but that’s already been resolved—so no complaints there.
That said, I would really appreciate more comprehensive training or guidance when new features or products are rolled out. Sometimes a release will pop up, and I find myself wondering, “What is this? How does it work? Why would I use it?” Eventually, I figure it out when I have the time, but having proactive tutorials or short walkthroughs explaining the purpose and functionality of new additions would be incredibly helpful. A bit of tutoring around new rollouts—especially the “why” behind them—would go a long way.
That said, I would really appreciate more comprehensive training or guidance when new features or products are rolled out. Sometimes a release will pop up, and I find myself wondering, “What is this? How does it work? Why would I use it?” Eventually, I figure it out when I have the time, but having proactive tutorials or short walkthroughs explaining the purpose and functionality of new additions would be incredibly helpful. A bit of tutoring around new rollouts—especially the “why” behind them—would go a long way.
What problems is the product solving and how is that benefiting you?
They are keeping us compliant, and keeping our inventory accounted for.
Easy access to SW Upgradations
What do you like best about the product?
Have been using it for past 2 years and it has been an easy ride having it running by SW updates at the back without my intervention.
What do you dislike about the product?
Sometimes Kandji has a bit of forefront role, popping up every now and then for update checks - otherwise it's good.
What problems is the product solving and how is that benefiting you?
All that i've stated above and it seamlessly works with Macs that we use. Even our phones too.
Easy to use interface that makes Mac management that much easier!
What do you like best about the product?
Kandji is very easy to learn the system that makes configuration and deployment that much easier. The interface for setting up restrictions and pushing apps is very simple to use and makes the experience of using that much better. Customer service is extremely responsive even with the most difficult issues that you present them. Integrating with other platforms are extremely easy and makes using the platform daily a pleasure.
What do you dislike about the product?
One of the most frustrating things about using the apps is sometimes the updates and apps fall a little behind other platforms. Such as Apple Intelligence restrictions.
What problems is the product solving and how is that benefiting you?
By having all of our Mac devices on a singular platform, it makes management that much easier for devices. With a large enterprise spanning mobile and desktop operating systems across Mac and Windows, having all of the Mac devices in Kandji helps to keep things separated. We know that these devices will stay patched and up to date without having to have much manual intervention. The Mac laptops are our best patched platform in the enterprise.
Great MDM service!
What do you like best about the product?
We've been thoroughly impressed with Kandji. Their customer support is excellent, and their CSM team is exceptional, especially Kaylee F! The platform's intuitive design simplified our MDM migration, and we've experienced a significant improvement in efficiency. We are very happy with the switch.
What do you dislike about the product?
Overall, I'm very satisfied with the service. My only minor gripe is that the frequent platform updates, while bringing valuable new features, can sometimes lead to interface changes that require relearning. It's a personal preference, as I tend to prefer a more static layout, but I recognize the updates are beneficial.
What problems is the product solving and how is that benefiting you?
Kandji effectively tackles the complexities of Mobile Device Management. Its robust and intuitive platform simplifies device management, making it incredibly easy to use. The resulting benefits for our organization have been substantial.
Great product with a vast amount of versatility when it comes to managing devices
What do you like best about the product?
The best part of Kandji the ability to administer and monitor all your organizations devices on one versatile platform. With new integrations, the process is simple and effective. Additionally, the customer support staff are extremely helpful and will try their best to fix any issues in a timely manor.
What do you dislike about the product?
A downside might be the limited choice for provisioning iphones if they are not organization owned but still use proprietary information. It can be hard to limit a user to certain features.
What problems is the product solving and how is that benefiting you?
They are solving ease of integration for managing our devices, which is super beneficial especially when it comes to security audits.
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