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Excellent Experience
What do you like best about the product?
Kandji brings a simplicity to device management which in unparalleled. While simplistic, Kandji offers all the knobs to turn for those requiring advanced configuration capabilities. Finally, Kandjis integration with external SSO providers and improvements in the Mac setup (LiftOff) put it above competitors.
What do you dislike about the product?
There are few items missing, but given Kandjis constant innovation and responsive customer success team I know they will be implemented.
What problems is the product solving and how is that benefiting you?
As a small startup, Kandji has aided us in rapidly addressing our security requirements for endpoints. Integrations with external providers like Crowdstrike and SSO providers allow us to scale rapidly.
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The easy to use MDM
What do you like best about the product?
UX and UI are simple and nice. Everything is well placed and easy to start with. We have deployed 120 devices in one week
What do you dislike about the product?
not yet hosted in EU, support is very reactive but with US timezone
What problems is the product solving and how is that benefiting you?
having our full float quickly onboard on our MDM and will secured
Game changer for enterprise Mac and iPhone deployments.
What do you like best about the product?
Simplified Mac deployments that are paired with Apple Business Manager. The ability to continuously enforce CIS and NIST security controls is extrememly helpful.
My personal favorite feature is Kandji Self Service– which creates an "app store" for our users that allows them to download needed software on demand without admin credentials.
My personal favorite feature is Kandji Self Service– which creates an "app store" for our users that allows them to download needed software on demand without admin credentials.
What do you dislike about the product?
Creating and editing blueprints can be confusing at times. Currently, device compliance alerts are only available via slack.
What problems is the product solving and how is that benefiting you?
Kandji has allowed us to shave hours off of our deployment times. We also had to find a way to enforce security settings on user machines for IT compliance.
Recommendations to others considering the product:
If you need a way to control, deploy and manage Apple devices in your organization, Kandji is your answer.
Kandji for Business
What do you like best about the product?
I like the ease of use and support. It's much easier to use than other competing MDM solutions and, if you dont know something, there is generally someone on the other side to help. The support has been fantastic.
What do you dislike about the product?
macOS is complex - sometimes adding a feature in Kandji means that you break things. Some sort of warning would be nice if you were making changes that could cause conflicts. This is not something I dislike, this is more of a feature request.
What problems is the product solving and how is that benefiting you?
We manage 400 end-user machines at all different security levels. We are solving the varying end-user needs with Kandji - while still keeping our machines bound to an MDM solution and secure.
Recommendations to others considering the product:
Do it !
Simple Apple MDM with great after sales support
What do you like best about the product?
I love the fact that support is just a chat away and that the whole process from looking for an MDM to rolling it out didn't feel rushed or feeling like we were being forced into a deal.
What do you dislike about the product?
We've been using Kandji for about two months now, and I can't say we dislike anything. Although a nice feature would be supporting during Australian business hours, however, it isn't that bad. We usually have until about 11 am AEST to chat to the team before they go offline. Once they go offline, we leave a message, and they generally respond in about 12hours time when we're going to bed, which is excellent because we have an answer already for the following day.
What problems is the product solving and how is that benefiting you?
Having the ability to have all staff running the same macOS and App versions is excellent! This saves a lot of time of not having to update people one by one manually.
Recommendations to others considering the product:
Do it, make the switch. We switched from JAMF, which was becoming very expensive and very bloated with features that were not needed.
The gold standard in Apple device management
What do you like best about the product?
Nothing has come close to Kandji's feature set and ease of use in my years of researching, implementing, and administering mobile device management systems on behalf of my customers as a managed service provider.
Kandji is extremely responsive to feedback, and maintains an extremely strong community presence. Something that is a complete breath of fresh air compared to other solutions.
Using Kandji has enhanced not only the way my company does business, but also the lives of my clients that use it.
Kandji is extremely responsive to feedback, and maintains an extremely strong community presence. Something that is a complete breath of fresh air compared to other solutions.
Using Kandji has enhanced not only the way my company does business, but also the lives of my clients that use it.
What do you dislike about the product?
My only gripes with Kandji are those that are absolutely outside their control and wholly attributable to Apple. Every MDM solution that wants to support Apple devices is currently caught between a rock and a hard place. Apple still needs to improve on the MDM framework that these platforms rely on to deliver, and I've discovered that MDM solutions are doing their best to get past it.
With that stated, Kandji has done an outstanding job collaborating with customers and admins to assist us get through this difficult period in being an Apple admin, consistently providing guidance and remedies.
With that stated, Kandji has done an outstanding job collaborating with customers and admins to assist us get through this difficult period in being an Apple admin, consistently providing guidance and remedies.
What problems is the product solving and how is that benefiting you?
My company has been able to implement and effectively maintain technical controls linked to our SOC II compliance goals, as well as assist our clients in improving their security posture and transform the device management experience for our users, thanks to Kandji.
Finally, we have an Apple MDM provider who has earned our trust and whom we can confidently promote to our clients.
Finally, we have an Apple MDM provider who has earned our trust and whom we can confidently promote to our clients.
Kandji has made our device setup and security painless
What do you like best about the product?
I love that you can setup profiles and get as granular as you want to help improve security. Also the fact that you can setup custom scripts which make this very powerful. Especially for some apps that require some extra steps to setup after installation.
What do you dislike about the product?
It's hard to find relevant resources to help setup scripts and also it's tricky to understand some profile differences and limitations
What problems is the product solving and how is that benefiting you?
The problems we're solving are setting minimum security standards that our employees must implement, being able to lock and wipe a stolen device remotely.
Recommendations to others considering the product:
I highly recommend using Kandji because the staff is very helpful and the product makes it very easy to manage devices at a high level
Best MDM out there!
What do you like best about the product?
This MDM doesn't need to be your full-time job like some competitors out there. It's easy to use and has great customer service!
What do you dislike about the product?
Their iOS management still had some work to do.
What problems is the product solving and how is that benefiting you?
We need a solution that is easy to manage and providing excellent security for our endpoints. We don't need to spend all day and night managing this solution.
User-friendly & comprehensive macOS MDM
What do you like best about the product?
Powerful functionality, simplified. Auto-apps, Liftoff for zero-touch deployment. Excellent pro-active support. Superb, informative blog articles on macOS feature developments. They listen to their customers, as evidenced by their recent move to include SSO as standard rather than a paid add-on. They actively engage with Mac Admins.
What do you dislike about the product?
Blueprints system is a bit limiting/inflexible. iOS/iPadOS functionality is limited. Reporting is not very comprehensive.
What problems is the product solving and how is that benefiting you?
Zero-touch deployment (drastically improved by Liftoff) has been excellent for sending Mac devices directly to end-users throughout the pandemic (and now that many are working from home full-time) and auto-configuring those devices.
Kandji makes the first impression with a new starter absolutely amazing!
What do you like best about the product?
As an admin, the simple, clean UI makes managing systems a breeze. The solution is feature-packed, and they appear to be investing a lot into development at the moment. Their new 'Liftoff' feature is terrific and keeps new starters informed of what their machine is doing and can be easily customised to include company-specific help articles at the end.
What do you dislike about the product?
The pricing structure. Please move to a pay-by-device model. Kandji's logic is I pay the same amount compared to an established / mature product like Jamf; however, I can add more devices into my account due to their pricing structure.
I don't need capacity for additional devices in my account; I would just prefer to reduce my overall OpEx and pay for what I need.
I don't need capacity for additional devices in my account; I would just prefer to reduce my overall OpEx and pay for what I need.
What problems is the product solving and how is that benefiting you?
Our previous new starter process was completely manual—manual imaging, manual user account setup, manual security configuration, manual application install, manual chrome configuration, etc. We also had no one to enforce security controls such as Filevault, Firewall, Antivirus, etc.
This is entirely automated now. After assigning the device to a user in Kandji, all of the above steps are completed automatically.
This is entirely automated now. After assigning the device to a user in Kandji, all of the above steps are completed automatically.
Recommendations to others considering the product:
Obtain a free trial account and configure Kandji as if it was moving into your production environment. Put it to the limits and see what it can and can't do for your organisation.
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