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Extremely Happy Switching from JAMF to Kandji
What do you like best about the product?
Kandji is the new gold standard for managing Apple devices. We previously switched from JAMF a year ago, which was outdated, slow, hard to navigate via the UI and also tricky when troubleshooting connectivity issues. Our experience migrating to Kandji has been the exact opposite, and some features include:
- Real intuitive User Interface (Specifically, devices and users are top-level clicks and include quick filtering)
- Administrative settings are easy to configure
- SSO, SAML, + Passport make configuration when using Okta as an IDP a breeze. We've had zero issues the past year with any provisioning from Okta to Kandji
- Advanced remote device functions (system renaming, application statuses, remote locking/wiping) all work perfectly (In contrast, these would often not work or not report status in JAMF)
- The support team is responsive via email
- Real intuitive User Interface (Specifically, devices and users are top-level clicks and include quick filtering)
- Administrative settings are easy to configure
- SSO, SAML, + Passport make configuration when using Okta as an IDP a breeze. We've had zero issues the past year with any provisioning from Okta to Kandji
- Advanced remote device functions (system renaming, application statuses, remote locking/wiping) all work perfectly (In contrast, these would often not work or not report status in JAMF)
- The support team is responsive via email
What do you dislike about the product?
In general, we've had no complaints with Kandji. One thing that we would like to see would be a Kandji Terraform provider to support configuring Blueprints via IAC. Lastly, there's a bug with the Kandji/Vanta integration where XProtect doesn't show up in Vanta, as Kandji doesn't pull that value.
What problems is the product solving and how is that benefiting you?
Kandji facilitates our onboarding process by integrating with Apple for automatic device enrollment as well as integrating via our IDP (Okta) to ensure that new users are automatically provisioned quickly.
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Using this new platform for our company ( Syntax ) to manage Mac Book devices at corporate level
What do you like best about the product?
The easy and excellent desing of the console even if you are unfamiliar with tools like this MDM, you will find the way to your needs.
Easy to use and set-up.
Compared to other tools at the market it is really easy to control in few days.
Excellent support , ticketing and live chat answering really fast ( not flattering, its a fact )
Easy to use and set-up.
Compared to other tools at the market it is really easy to control in few days.
Excellent support , ticketing and live chat answering really fast ( not flattering, its a fact )
What do you dislike about the product?
It is difficult to get a video call with somebody when you need visual contact , but they do when their work allows that.
Nothing bad to say.
Nothing bad to say.
What problems is the product solving and how is that benefiting you?
All in one place, one console to manage all the devices... Laptops, iPads and iPhones
Kandji MDM
What do you like best about the product?
The ease of use and constant improvements.
What do you dislike about the product?
No downsides at this moment. The only problem I had was the ability to assign apps to individual users, but that feature is now added.
What problems is the product solving and how is that benefiting you?
Kandji is giving us the ability to properly manage and update our MacBooks
Kandji has solve many of my company's issues
What do you like best about the product?
I can deploy Mac systems globally without issues. We have the ability to use systems in areas we never had before because we do not need to set up the systems beforehand
What do you dislike about the product?
The reporting in Kandji is lacking. I would love to be able to answer my boss when he asks me how many times a software package has been installed on systems or who is running a specific version of some software.
What problems is the product solving and how is that benefiting you?
With Kandji we are able to deploy, maintain, and control macs across the world. This has allowed us to maintain a higher level of security in the company, and ensure that our systems are up to date with patching, and software installed is kept up to date.
Great Product and Support
What do you like best about the product?
Kandji's is so easy to use and has what I'd consider the best product support I've ever experienced. They're team is very knowledgeable and can answer any questions I may have.
What do you dislike about the product?
I would say the blueprint system needs to be revamped slightly. I don't know of a way currently but we would love for a way to push out one time all installs without having to add them to a specific blueprint.
What problems is the product solving and how is that benefiting you?
Kandji is making is much easier for us to deploy new devices quicker and also helps us maintain our devices by keeping them up-to-date and in compliance with our security team
Great MDM option
What do you like best about the product?
I have been using Kandji for some time now, and I must say that I am thoroughly impressed with this platform. The first thing that caught my attention was the ease of the migration tool for users and the ease of applying changes to out device fleet. It made the transition from our previous platform seamless, with minimal disruption to our workflow.
The Admin Panel is intuitive and straightforward, making it easy for even not-so-technical users to navigate and understand. The platform's simplicity belies its robust capabilities, allowing us to easily manage our device fleet and maintain compliance.
The technical support provided by Kandji is nothing short of excellent. Their team is knowledgeable, responsive, and always willing to go the extra mile to resolve any issues we encounter. Their fast and reliable support has saved us countless hours of frustration and downtime.
In summary, Kandji has been a game-changer for our organization. The platform's migration tool, intuitive UI, and excellent technical support have made it a pleasure to use.
The Admin Panel is intuitive and straightforward, making it easy for even not-so-technical users to navigate and understand. The platform's simplicity belies its robust capabilities, allowing us to easily manage our device fleet and maintain compliance.
The technical support provided by Kandji is nothing short of excellent. Their team is knowledgeable, responsive, and always willing to go the extra mile to resolve any issues we encounter. Their fast and reliable support has saved us countless hours of frustration and downtime.
In summary, Kandji has been a game-changer for our organization. The platform's migration tool, intuitive UI, and excellent technical support have made it a pleasure to use.
What do you dislike about the product?
I was initially drawn to Kandji for their publicly available pricing, but to my disappointment, their pricing has since become opaque and "by offer."
I understand that this might be something regarding competition with alternative MDM solutions, however the "friendly and transparent approach" felt far way better than how it is right now.
Furthermore, while I appreciate the efforts of the Customer Success Manager, there have been times when their attentiveness has fallen short of my expectations.
I understand that this might be something regarding competition with alternative MDM solutions, however the "friendly and transparent approach" felt far way better than how it is right now.
Furthermore, while I appreciate the efforts of the Customer Success Manager, there have been times when their attentiveness has fallen short of my expectations.
What problems is the product solving and how is that benefiting you?
As a former Windows System Administrator, I was initially intimidated by the prospect of managing Apple devices. However, Kandji made the transition a breeze with its intuitive interface and comprehensive management tools. The platform's Auto-Apps feature is especially impressive, allowing me to easily deploy and manage custom applications across all of our devices. Kandji has saved me countless hours of frustration and has made managing our device fleet a much simpler and more streamlined process. I highly recommend Kandji to anyone looking for an easy-to-use device management solution, regardless of their previous experience with managing Apple devices.
Kandji has been game changer when it comes to managing our devices.
What do you like best about the product?
Kandji has been so easy to pick up and deploy in our work environment. We have been able to set up everything quickly and found great value in using custom scripts to customise app deployment to meet our requirements.
What do you dislike about the product?
We haven't encountered anything that has caused us to be at odds with Kandji.
What problems is the product solving and how is that benefiting you?
The biggest one is securing our devices. Kandji has been great at helping us audit and monitor that our security policies remain in place.
I love Kandji!
What do you like best about the product?
I like how Kandji is intuitive for the admin and smooth for the end-users. The enrollment process is fast and communicated well; the self-service app store is easy to set up with Apple Business Manager and easy for users to use and understand; and admin actions such as unlocking an account or running a script actually work and work fast. My workforce is primarily remote, so it's a game-changer and a relief to have a tool that works this well.
What do you dislike about the product?
I don't dislike anything about Kandji. I wish it worked on other operating systems too! Sometimes I have to submit tickets to support when I run into a new question, but Kandji support is super fast and helpful, so I wouldn't call that a problem!
What problems is the product solving and how is that benefiting you?
Kandji is solving the management of our Mac workforce. I needed a tool that could install applications, manage access, enforce security protocol, and help the computers and remote users stay functional in a remote environment.
Great MDM solution
What do you like best about the product?
Kandji was a major upgrade for us as a growing company to professionalize our Mobile Device Management. We came from Jamf Now and Kandji really was a big step forward. Kandji is very easy to use, set up, customize and deploy, even with little MDM experience. It has helped us a lot in managing our macOS and iOS environment. The support from the Kandji team is also great.
What do you dislike about the product?
There is not a whole lot to dislike about Kandji, so far our experience was awesome. If I had to name anything, sometimes the device set-up (lift off) isn't quite as fast as I'd like it to be, especially if the OS needs updating. This is very minor, though.
What problems is the product solving and how is that benefiting you?
It helps us to make our device management more professional. We're a growing company trying to reach 100 employees soon and we're in need of a good device management to make our environment more secure and easy to handle. Kandji helped us a lot in that regard.
easy to lern, easy to master - great admin environment
What do you like best about the product?
The interface of the platform is visually simple, but hides a great variety in the individual menu items. You have clear structures and a good overview of all services and devices that you manage. A hugh number of auto apps for your organization.
What do you dislike about the product?
In case of missing functions you can or have to deal with the built-in distribution of scripts to be able to map the needed function.
We currently use this very rarely, because in the last weeks many new features have been firmly integrated into Kandji (thats what i like).
We currently use this very rarely, because in the last weeks many new features have been firmly integrated into Kandji (thats what i like).
What problems is the product solving and how is that benefiting you?
Centralized management of devices is greatly facilitated by the benefits of Kandji. In combination with Apple Business Manager, all newly purchased devices automatically end up in my system. All that remains is to add the user and the appropriate blueprint and the device can be handed over to the user.
Before Kandji, every new employee had to set up their laptop on their own, which often took a lot of time, especially on the first day.
Thus, due to the affiliation to a certain department, all necessary software is installed automatically.
Before Kandji, every new employee had to set up their laptop on their own, which often took a lot of time, especially on the first day.
Thus, due to the affiliation to a certain department, all necessary software is installed automatically.
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