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Kandji

Kandji | 1

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External reviews

471 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shann B.

Kandji simplifies Apple management... Great Apple MDM!

  • August 17, 2023
  • Review verified by G2

What do you like best about the product?
Kandji was easy to setup and easy to deploy. They have many preloaded library items, making it very easy to build and manage blueprints for even novice Apple administrators. Deployment and management is very straight forward and their tech support articles are well written and maintained current. The built in text based chat support option is a great bonus for those quick questions you may have. I highly recommend this product for anyone in the market for an Apple MDM.
What do you dislike about the product?
I have used the product for over a year now and don't have anything negative to say. The product works as advertised, is easy to use, and the interface is inutitive and well thought out.
What problems is the product solving and how is that benefiting you?
All of our devices are now enrolled and being managed by Kandji. This has reduced the IT Helpdesk burden and standardized user experiences.


    Raz S.

Amazing deployment

  • August 10, 2023
  • Review verified by G2

What do you like best about the product?
Efficient device management and control.
What do you dislike about the product?
Limited app support; interface can be clunky.
What problems is the product solving and how is that benefiting you?
Kandji adeptly resolves device management challenges. Its streamlined interface and automated workflows ensure efficient deployment of software and security policies. This translates to heightened productivity and reduced downtime. The centralized control simplifies updates, enhancing security and compliance. Kandji undoubtedly optimizes our operations, yielding a substantial competitive edge.


    Johnny E.

Clean UX, easy to understand and great support

  • August 09, 2023
  • Review verified by G2

What do you like best about the product?
Customer/Tech support has been quick and helpful
What do you dislike about the product?
Detailed Reporting features are lacking.
What problems is the product solving and how is that benefiting you?
End user device management. FV encryption/security and App deployment.


    David F.

A User-Friendly MDM Solution

  • August 02, 2023
  • Review verified by G2

What do you like best about the product?
As a tech professional whose tasked with managing hundreds of Mac devices, Kandji has quickly become my go-to tool on a daily basis. I find the platform to be both user-friendly and granular in a way that delivers simplicity and usefulness in what can usually be a complex world of device management.

One feature of Kandji's that I feel stands out is its use of blueprints. Blueprints streamline processes such as onboarding new devices, implementing updates, pushing new applications, and more. Having such an efficient tool ultimately saves me time and enables me to dive into other projects, as needed.

Overall, the UI is very intuitive and I appreciate its clear and concise structure.
What do you dislike about the product?
Honestly, there isn't much to dislike about Kandji, in my opinion. It does exactly what I need it to do and anything I've had trouble navigating is quickly addressed by the Kandji support team.
What problems is the product solving and how is that benefiting you?
Kandji solves a few different problems for our org, including:

Device Management: Configurations, updates, computer health, are all easily managed via Kandji's user friendly portal.

Streamlined Onblarding: Blueprints in combination with LiftOff make onbaording a breeze.

Device Assignments: Assigning devices to users and being able to assist with lockouts or resets is easily performed within each device's profile.


    Museums and Institutions

Exceptional Service and Commitment

  • July 31, 2023
  • Review provided by G2

What do you like best about the product?
The best part of Kandji are the representative that assisted me in subscribing to the service. They were very informative and courteous. They have explain and answered all my question to ensure I am getting the right product for the organization.
What do you dislike about the product?
I have no dislikes at the moment all the information that was explained and presented to me was spot on.
What problems is the product solving and how is that benefiting you?
Kandji is solving the following.
1. management of assets
2.unified configuration to all similar devices and departments

This benefits us by utilizing our time to focus on other things. Having a single point of management for all the iOS devices it is really easy to manage.


    Harneet S.

I never have to login to Kandji, It's Automated!!!

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
-Pre-Built Library of Apps and Configuration
-LiftOff is great!
-The latest update to the Kandji Agent has provided a great user exeperience.
-The support team is really very responsive via Chat.
- I have used Jamf and Moysle in the past butOnce I moved to Kandji, I have never looked at any other MDM Tools.
What do you dislike about the product?
There our some places where I would like to see improvements:
-MacOS Updates Management
-Specific User Group/ OU Sync from IDP
What problems is the product solving and how is that benefiting you?
Managing Apple Devices is really easy for us now! We hardly have to configure anything manually now. I wish Kandji for Windows Devices.


    Kishore P.

It's pretty easy to deploy and administrator the MDM solutions when we compare with the other

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
Easy to configure and the beauty of the tool is Application Patching in built
What do you dislike about the product?
No from my end as they are improving day by day
What problems is the product solving and how is that benefiting you?
It allows to deploy the applications and other configurations in easist way with simple configuration saves lots of time


    Zachary B.

Kandji Review

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
We have been with Kandji almost since their inception. They have gone above and beyond in terms of support and features. They make my life as an IT Manager simple and straightforward. I would absolutely recommend them to any organization using Apple hardware
What do you dislike about the product?
Nothing absolutely nothing they are marvelous.
What problems is the product solving and how is that benefiting you?
They have made managing my Mac environment seamless.


    Emmett M.

Excellent service as demo'd and rolled out to our company's users.

  • June 30, 2023
  • Review verified by G2

What do you like best about the product?
It ease of use and modern UI. Automated Device Enrollment (ADE) and integration with Apple Business Manager is excellent.
What do you dislike about the product?
Maybe lacks some more in depth features of some other softwares but those will follow.
What problems is the product solving and how is that benefiting you?
It has helped us automate our onboarding process for new hire hardware and helped us secure these devices with additional security features with a high level of ease of use.


    Internet

Yet another sub par attempt at macos management

  • June 29, 2023
  • Review verified by G2

What do you like best about the product?
Admins seem to like it despite constant struggles from their users. If I'm forced to like something about, the menu bar icon warning me of impending doom is better than nothing.
What do you dislike about the product?
Keep in mind I am not an admin of Kandji and can only speak to how it is administered at my workplace. Many of my gripes may be admin issues, but I don't have the capability to know if and which they are.

Kandji as a software is heavy and ineffective from my perspective as a user. App updates are out of sync with actual app releases which can result in version collisions. Kandji enforces os updates, which it invariably fails to install itself, resulting in a never ending cycle of failed update restarts until you simply just install the update yourself via system preferences.

Enforced restarts are given nearly a week of notification, without actually being able to dismiss the pop up notification until completed, commanding your window focus and interfering with your work until you get fed up and restart your machine well ahead of schedule. I've found this is the better response as opposed to working around the notification until the actual restart is required, as it seems there are many commonly used apps that prevents Kandji from successfully shutting down while taking control of user input devices requiring a hard restart (the hold your finger on the button for 15 or so seconds kind).

Restarts are also much much slower than they would be otherwise - comparing like for like machines, the one having Kandji installed on it requires 3-5 minutes to perform a simple restart the non-burdened machine accomplishes in under a minute.
What problems is the product solving and how is that benefiting you?
Any corporate hardware is going to require some device management and we ended up with this.