Cisco ThousandEyes
ThousandEyesExternal reviews
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Seamless monitoring using Thousand Eyes
What do you like best about the product?
- Seamless Deployment of tests to monitor the uptime and network latency of application endpoints.
- Support of synthetic web transaction-based monitoring
- Multi-Agent configuration setup
- Support of synthetic web transaction-based monitoring
- Multi-Agent configuration setup
What do you dislike about the product?
- UI UX Experience Layer needs to be improved
- Stability in the performance of agents needs to be attended to because I have observed crashing issues.
- Advanced Networking Protocols monitoring can be added as an feature in future to enable more holistic monitoring.
- Stability in the performance of agents needs to be attended to because I have observed crashing issues.
- Advanced Networking Protocols monitoring can be added as an feature in future to enable more holistic monitoring.
What problems is the product solving and how is that benefiting you?
Before thousand eyes, we internally at Cisco did not have such a holistic tool that could guarantee the actual uptimes of our platforms and experience layers. With thousand eyes, everything starting from dashboards, alerting mechanism, seamless AppDynamics Integration , things are in much better shape now.
Thousand Eyes gave us Insight we never had before
What do you like best about the product?
Great visibility into network status of remote user endpoints
What do you dislike about the product?
The only caveat is that sometimes alerts notifications do not clear as easily as you may want them to. Or there is no way to clear an alert by acknowledgement.
What problems is the product solving and how is that benefiting you?
We found instances of high CPU utilization on remote user endpoints. The product shows uptime to our mission-critical application websites. It is very helpful by showing path traces and latency issues.
Solving the troubleshoot time with the accurate performance data
What do you like best about the product?
I really liked the multiple ways to look at the performance of the agent especially the historical data which really helps in the operation issues.
What do you dislike about the product?
On the availability test view report (graph) color code used between the specific agent and overall agents is not clear in the initial times
What problems is the product solving and how is that benefiting you?
Internet environment degradation issues
Nice experience to using ThousandEyes
What do you like best about the product?
Monitoring traffic & fine visualition of the network path
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
What do you dislike about the product?
Our requirement is fulfilled so not found any drawback to using it.
What problems is the product solving and how is that benefiting you?
While getting issues over cloud services in different continents was challenging to find out the outage area, it helped to work out the exact problem.
Monitoring Tools of the Future
What do you like best about the product?
You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly.
What do you dislike about the product?
Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools.
What problems is the product solving and how is that benefiting you?
It is a useful tool that you can use monitor your global resources.You can see as well traffic link utilization and BGP routing behavior of your public IP advertising to Internet
System Eng
What do you like best about the product?
Network Path and BGP route timing plus the maps
What do you dislike about the product?
A bit hustle to perform provisioning and limited Internet Insights
What problems is the product solving and how is that benefiting you?
Able to verify network paths plus BGP routes
Customer feedback
What do you like best about the product?
It gives you a first look at the behavior of the network
What do you dislike about the product?
There are some options that is quite confusing
What problems is the product solving and how is that benefiting you?
Network or route checks and validations
Very interesting product
What do you like best about the product?
Testing tools were very helpful to understand what is happening on the end to end communication.
What do you dislike about the product?
Nothing to dislike, maybe to improve a bit more user experience in general
What problems is the product solving and how is that benefiting you?
Tracking user connectivity with servers
Excellent tool to early detect issues with network services
What do you like best about the product?
The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc).
What do you dislike about the product?
I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products.
What problems is the product solving and how is that benefiting you?
It helps to reduce the time to detect and resolve failures in applications hosted in AWS cloud. It means, less operational overhead for my team, so we can take care of other activities in IT.
some feature really useful and some need improvements
What do you like best about the product?
The Path Visualization is really useful, it helped us find the network's root cause multiple times.
And the TE platform is stable.
And the TE platform is stable.
What do you dislike about the product?
The price is high.
I wish we could see the DNS query result for all the agents.
I wish we could see the DNS query result for all the agents.
What problems is the product solving and how is that benefiting you?
TE can give us the most accurate result from outside. If TE says something is wrong, then something is for sure not working.
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