Cisco ThousandEyes
ThousandEyesExternal reviews
86 reviews
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Solving the troubleshoot time with the accurate performance data
What do you like best about the product?
I really liked the multiple ways to look at the performance of the agent especially the historical data which really helps in the operation issues.
What do you dislike about the product?
On the availability test view report (graph) color code used between the specific agent and overall agents is not clear in the initial times
What problems is the product solving and how is that benefiting you?
Internet environment degradation issues
Nice experience to using ThousandEyes
What do you like best about the product?
Monitoring traffic & fine visualition of the network path
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
Monitoring cloud services
In Dept loss monitoring of affected links
Monitoring site-to-site connections
What do you dislike about the product?
Our requirement is fulfilled so not found any drawback to using it.
What problems is the product solving and how is that benefiting you?
While getting issues over cloud services in different continents was challenging to find out the outage area, it helped to work out the exact problem.
Monitoring Tools of the Future
What do you like best about the product?
You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly.
What do you dislike about the product?
Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools.
What problems is the product solving and how is that benefiting you?
It is a useful tool that you can use monitor your global resources.You can see as well traffic link utilization and BGP routing behavior of your public IP advertising to Internet
Excellent tool to early detect issues with network services
What do you like best about the product?
The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc).
What do you dislike about the product?
I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products.
What problems is the product solving and how is that benefiting you?
It helps to reduce the time to detect and resolve failures in applications hosted in AWS cloud. It means, less operational overhead for my team, so we can take care of other activities in IT.
some feature really useful and some need improvements
What do you like best about the product?
The Path Visualization is really useful, it helped us find the network's root cause multiple times.
And the TE platform is stable.
And the TE platform is stable.
What do you dislike about the product?
The price is high.
I wish we could see the DNS query result for all the agents.
I wish we could see the DNS query result for all the agents.
What problems is the product solving and how is that benefiting you?
TE can give us the most accurate result from outside. If TE says something is wrong, then something is for sure not working.
TEyes Review
What do you like best about the product?
ThousandEyes UI was very easy to configure.
What do you dislike about the product?
As of now there is nothing I dislike about ThousandEyes.
What problems is the product solving and how is that benefiting you?
It helps monitoring the applications on cloud and triggering alerts whenever there is an issue.
Monitoring made easier with ThousandEyes
What do you like best about the product?
I have been using ThousandEyes for some time now and love its interface. Monitoring targets and checking the connections for critical or major alerts is easy and efficient.
What do you dislike about the product?
It still requires a lot of tasks to be simplified. If a new user is started working on ThousandEyes, it takes him a lot of time to familiarise with alerts and monitoring through it.
What problems is the product solving and how is that benefiting you?
The main problem ThousandEyes is solving is monitoring the Cloud and Network interface. Our support engineer can only solve the problem if they know the exact situation, and with Alerts from TE, its benefiting us to do that.
Great tool for testing websites
What do you like best about the product?
- Recording tool is simple and convenient to use
- You can schedule when your tests should be run (ex: every hour)
- You can use different agents to simulate the location of your Transaction tests
- Alerts can be sent using both email & slack
- Chat with support is helpful
- You can schedule when your tests should be run (ex: every hour)
- You can use different agents to simulate the location of your Transaction tests
- Alerts can be sent using both email & slack
- Chat with support is helpful
What do you dislike about the product?
- Limit to only three screenshots for Transaction test types
- Limit to 180 seconds for Transaction test types
- Headless running of Transaction test types (as opposed to using the Recorder locally, you can see the browser and what's happening during execution)
- Limit to 180 seconds for Transaction test types
- Headless running of Transaction test types (as opposed to using the Recorder locally, you can see the browser and what's happening during execution)
What problems is the product solving and how is that benefiting you?
It alerts us when there is an error encountered on the Production site.
The alerts help us so that the mistakes can be fixed as quickly as possible.
Also, since it tracks for days, we can see when the problem started.
The alerts help us so that the mistakes can be fixed as quickly as possible.
Also, since it tracks for days, we can see when the problem started.
Good Product, somewhat complicated to learn
What do you like best about the product?
Thousand eyes gives us great tools to test connections on our network.
What do you dislike about the product?
Thousand eyes could be a bit simpler to navigate/configure.
What problems is the product solving and how is that benefiting you?
Helping us troubleshoot some connectivity issues between sites. So far it hasn't identified anything to help us determine root cause
It is a very useful tool, which is still growing
What do you like best about the product?
The creation of scripts with JS allows you to handle a body response data in realtime
What do you dislike about the product?
Since is a tool that is relatively new, its hard to find more information of real cases apart from the official documentation
What problems is the product solving and how is that benefiting you?
We have several endpoints that response bodies are full of information that we need to monitorize in real time
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