Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
An excellent software
What do you like best about the product?
Helps improve efficiency and increase productivity across an organisation/Enterprise
What do you dislike about the product?
The platform has a chain of units that one has to follow and hence achieve a nice results.lt then requires alot of llitrucy.
What problems is the product solving and how is that benefiting you?
This platform helps employees to relate well with clients,manage time,
Recommendations to others considering the product:
It is a platform necessary to any company with many employees and a wide range of clients to meet.This platform helps in managing time and improving productivity
- Leave a Comment |
- Mark review as helpful
As sweet as Sugar ;)
What do you like best about the product?
Apart from being able to make sugar related puns, everything about it. It's a VERY easy CRM to use and as a new hire straight out of college it was great to be able to get a grasp of the technology on the first day. It does have a few bugs but most tech does so I wouldn't hold it against it.
What do you dislike about the product?
The search functionality is flawed at the best of times. You can add a lead, work on a contact then close out and come back only for it to tell you that the data doesn't exist, when you know it does. Causes quite a bit of frustration towards the end of the day.. many a tantrum have been thrown
What problems is the product solving and how is that benefiting you?
cashing cheques and snappin'necks - making bank.. that and data management while facilitating cross team collaboration
Recommendations to others considering the product:
Update the search functionality as it's terribly slow at the best of the time. Also, it shows that data isn't in the CRM when in fact the data is there. You could upload a lead, work on it, close the site then reopen and search for that person to be told it's not there
Accomplishes the basics, but surprisingly difficult to navigate.
What do you like best about the product?
SugarCRM has quite a few excellent functions that allow me to setup detailed funnels and attach notes/files to each account.
What do you dislike about the product?
There is very little that SugarCRM has to offer in terms of user-friendly experience. I found that, more often than not, I was forced to do extra busy work to get reports in the format I needed due to the system's lack of compatibility with our other programs.
What problems is the product solving and how is that benefiting you?
SugarCRM has proved helpful when keeping track of long-term relationships with our clients. We are able to make significant notes regarding various meetings, calls, follow-ups, presentations, etc with every individual account to ensure that everyone on the team is on the same page of the account's history.
Recommendations to others considering the product:
It is possible that our company was not utilizing SugarCRM to it's fullest potential, or perhaps were only using a basic version of the system. Perhaps a version with greater capabilities will improve the user experience and increase the efficiency of the CRM.
Good CRM Tool
What do you like best about the product?
Ease of use. Organization and detail in reports.
What do you dislike about the product?
Consistency across other platforms including mobile.
What problems is the product solving and how is that benefiting you?
Successful forecasting of current deals I am working for this and future quarters. Capability to add comments to organize and inform others on the team on steps to closure.
Best crm for real estate
What do you like best about the product?
I used Sugarcrm for payment and contact management. it is very helpful tool to integrate payment gateway, accounting application easily, and has user friendly interface
What do you dislike about the product?
No doubt SugarCRM is the best tool for real estate industries. It has best features but as my personal concern about it.
The price of per user per month is too expensive to small businesses.
The price of per user per month is too expensive to small businesses.
What problems is the product solving and how is that benefiting you?
In my real estate company we are facing problem related to customer management and payment. SugarCRM has great feature to management new and existing customers with unlimited payment application integration feature =.
User friendly programs
What do you like best about the product?
I wasn’t that advances using the program but I like how many features it had on the software so that it’s user friendly at work
What do you dislike about the product?
It’s relatively new to my company so I wasn’t able to take advantage of all it offered.
What problems is the product solving and how is that benefiting you?
I like that all of our employees use this software so everyone is on the same page with work products and information.
Recommendations to others considering the product:
More training options available
Excellent tool!
What do you like best about the product?
The best part about SugarCRM is how customizable the software is, even for someone like myself who doesn't have a background in development. Tracking activities and results as well as where I stand against quota is very helpful. The dashboard tool is also useful it lets you know up to the minute how you are performing against your quota for the week/month/quarter.
What do you dislike about the product?
It can be complicated to learn and understand the functionality.
What problems is the product solving and how is that benefiting you?
The software is great for coordination, tracking activity, tracking leads, reminders for follow-ups, and most everything you would ever want from a CRM
Load Time and Saving Incorrectly
What do you like best about the product?
The thing that I like best about Sugar CRM would be the ability to create your own dashboard and customize it the way you want.
What do you dislike about the product?
When you are going to save something, it takes extremely long to save cancellation notifications, or calls. This inhibits the ability to work efficiently, as you have to wait for it to save, and when it does, it sometimes saves the item multiple times.
What problems is the product solving and how is that benefiting you?
We are solving issues with miscommunication between departments and what has been said to clients. We are able to look back in logs and view communication with the client.
Recommendations to others considering the product:
If you are looking to customize your dashboard and assign/time tasks, then this is a useful CRM.
Good bit of opensource kit
What do you like best about the product?
Opensource, self hosted, easy to import and export in multiple formats
What do you dislike about the product?
Design could be improved, mobile app needs improvement
What problems is the product solving and how is that benefiting you?
Used it to reduce cost of sales crm
A CRM with great flexibility and custom options
What do you like best about the product?
I really like the report function that is easily customizable and allows monitoring and tracking of the team's performance. In addition, you can also export the report results to spreadsheets for further analysis. The next amazing feature of this platform is its control panels. They are one of the most important parts of the platform and one of the simplest tools. Using SugarCRM does not require any coding skills. We largely just drag and drop items.
What do you dislike about the product?
The SugarCRM platform doesn't always work without problems. Sometimes there are bugs that are not always solved even after the updates, which is somewhat disappointing. I would also like to mention that the support team is sometimes slow. When you ask for help, it will take a while until you receive the answer and advice on how to solve your problem.
What problems is the product solving and how is that benefiting you?
SugarCRM mainly provides our sales and marketing departments with many automated business development tools. It's a great way for all of our teams, including those outside of sales and marketing, to be constantly connected to current events and data surrounding lead generation and nurturing. We can leverage the data for reporting purposes and also to help us refine our engagement efforts. We can also use their email tools to communicate with our contacts in a measured and automated way.
Recommendations to others considering the product:
I think SugarCRM is a suitable platform for both large and small organizations, as it can completely cover most sales and general business needs. I would recommend that you use the SugarCRM platform because it adapts well to your tasks and the results you may will should be better than without using it.
showing 341 - 350