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SugarCRM has impressed us with its management of pipelines
What do you like best about the product?
It is excellent to check captures of potential clients, as well as to distribute them and segment them to our liking. It has excellent prospecting tools, and allows us to review the follow-up of each interaction with customers according to an organized historical record. We really like your marketing system, with which we can organize different campaigns through the advertising methods that we decide to implement. Another pro for SugarCRM is your good email editor, based on the WYSIWYG system.
What do you dislike about the product?
With regard to the management of budgets and offers, the platform has many limitations. For example, it does not allow lists to be carried, nor does it allow for informative analyzes. SugarCRM does not offer enough models for email marketing, and its tracking of customer referrals is usually very limited. Your landing page management system is slow.
What problems is the product solving and how is that benefiting you?
This platform has given us enormous advantages in the management of our advertising campaigns, and also with the management of social marketing. Its excellent ability to integrate into social networking platforms has made it much faster to work within them, and its client evaluation system allows us to segment them more comfortably than before.
Recommendations to others considering the product:
We are totally pleased with this software. SugarCRM has proven to be versatile, adaptable, and very reliable. We recommend it mainly for the management of sales funnels, since we can add much more information about the funnels than with other platforms.
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sweet as honey.
What do you like best about the product?
I love its functions to report where it allows to monitor and monitor the performance of the equipment, with a very nice and comfortable interface that provides the best option to navigate in CRM
What do you dislike about the product?
I have found flaws in the case management functions.
What problems is the product solving and how is that benefiting you?
Thanks to this software we have improved execution of sales processes, financial services, implementing new processes.
Recommendations to others considering the product:
If you need a CRM system this is the ideal, do not hesitate to use it its functions are highly recommended, it gives you a total guarantee.
Easy creating CRM
What do you like best about the product?
Easy to use and create new contents.
Simple architecture, Follow user base,
Simple architecture, Follow user base,
What do you dislike about the product?
Easy to create, but sometimes it is not matched by my request.
What problems is the product solving and how is that benefiting you?
We can create own CRM easily. Smooth response.
SugarCRM review - works great for our business
What do you like best about the product?
I like Sugar's UI, as it's very intuitive, and the user-customisable views, let me set up my screens and dashboards to let me see exactly what I need to see to ensure my customers and opportunities are all on track.
What do you dislike about the product?
While Sugar is great in handling Leads, Contacts, Opps, Accounts, Forecasting, Quotes, COntracts, Projects, Sugar has been a little lacking on the marketing side. It does have automated emails and target lists which we use, but the content (eg template) creation tool is quite basic, which meant you had to cut and past HTML int there. But recently Sugar acquired a Marketing Automation Company called Salesfusion, so I'm guessing thats going to make it much better soon for marketing teams using it.
What problems is the product solving and how is that benefiting you?
We have our sales, customer support, and operations team use Sugar to capture all interactions, and allows us to see what happenning at any time with the customer acrosss the teams. Even emails are catured in the CRM, so all can see the latest conversations going on to be up to speeed when we speak to a customer. We also use it to manage out monthly and annual recurring revenues, which are automated, so clients renewals are sorted easily without input from the sales team unless necessary. Account management plans are also built into Sugar meaning that regular communication is planned and happens when it should to ensure clients are looked after.
Recommendations to others considering the product:
If you need a tool that's flexible and can be configured without developer skiils, and have a budget of more than 10K per year, then definitely trial it before you make your decision.
Great CEM WHICH IS AVAILABLE AS OPENSOURCE
What do you like best about the product?
This one provides a very simple interface which helps easy to navigate throughout the CRM. It keeps your data handy which make you get all the report on time. We can also create a different campaign for different teams which helps your sales and marketing team at the same time. happy to use.
What do you dislike about the product?
It looks like it's it bit slow, not sure its internal problem with us or it's actually slow because of code.
What problems is the product solving and how is that benefiting you?
We were facing challenges to manage sales and marketing campaign, not with the help of this its resolve. Now we can create for both teams and easily manage all the data within CRM only.
Recommendations to others considering the product:
Yes it's well easy to use and cost effective so please go for it and try you will love it
Overall a great program
What do you like best about the product?
It's completely customizable, also has self hosting option which you dont find almost anywhere else
What do you dislike about the product?
The price it is a bit extreme but you get what you way for
What problems is the product solving and how is that benefiting you?
The customizations of SugarCRM is the biggest asset for our business. With this, we're capable of making modifications when it comes to tackling sales
Recommendations to others considering the product:
Do it. Better your business
Excellent CRM with individual settings.
What do you like best about the product?
The product has an excellent development model.Excellent integration with SQL.Can be customized to meet business requirements.
What do you dislike about the product?
Quite complicated to set up and install. The interface looks very old and uncomfortable.
What problems is the product solving and how is that benefiting you?
Manage the sales process. Storage Optimization.
Works well!
What do you like best about the product?
It is easy to use and migrating data is easy as well. There is a lot of simplicity with using SugarCRM. It was straightforward, and user friendly. Uploading documents is easy, tracking changes in accounts is easy. Helps keep sales leads and opportunities much more organized.
What do you dislike about the product?
The software how ever have some complexities. Using it to it's fullest is not easy.
What problems is the product solving and how is that benefiting you?
It is an easy way of keeping track customer contracts and sending out marketing.
Great reviews
What do you like best about the product?
I like how you easy it is to use and instructions are easy to explain
What do you dislike about the product?
Sometimes takes forever to load but when it does starts fast
What problems is the product solving and how is that benefiting you?
Nothing everything was great
Recommendations to others considering the product:
Yes I do because it’s easy use
Decent CRM but not to par with others
What do you like best about the product?
Its a crm, not a ton else to say. It helps to keep this moving for sales and marketing.
What do you dislike about the product?
The lack of native integrations is killer here. Building custom solutions for what already exists on Salesforce is a waste of time in my opinion.
What problems is the product solving and how is that benefiting you?
Integrating sales data in one place.
Recommendations to others considering the product:
Mapping all other tools and see if sugar integrates.
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