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SugarCRM is the great tracker of sales and leads.
What do you like best about the product?
The best thing about this software is that SugarCRM can better track of sales and lead. Another best thing about this software is that it has the outstanding features such as the reporting feature and the customizations service. It is the great software for keeping track of client’s data, deal tracking and much more. Hence sugar is the super customizable. It allowed us as a small business of track, bill and market to our customers and the potential customers. I like that the SugarCRM provides reports and dashboards which is very easy to understand. SugarCRM provide the complete security of data and information. Hence their customer’s support is very responsive.
What do you dislike about the product?
The one thing that I don’t like about this software is that the small organization cannot afford the CRM and it not take the fully advantage of this efficient software. Another disadvantage of this software is that sometimes the information can blend together and can be difficult to find it if there are long list of things which you are looking for. But to conclude that SugarCRM is the best software for tracking the sales and lead in a more efficient way.
What problems is the product solving and how is that benefiting you?
The one thing that I most like about this software is that SugarCRM can provide the complete security of our data and information. It also allows us as a small business to track, bill and the market to our customer and the potential customer. I like that the SugarCRM which provide the reports and the dashboard which is very easy to understand. Hence, I would recommend this software because it’s customer support is very responsive.
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SugarCRM The best CRM software in the world.
What do you like best about the product?
The SugarCRM software offers my company tools necessary for the absolute control of the relationship with my clients. Establish an integrated database and know all the essential metrics within a simple and usable CRM interface. It offers the essential functionalities for an efficient and centralized management of the three fundamental areas of management and customer acquisition: sales force, customer service and marketing management.
What do you dislike about the product?
The implementation of SugarCRM software in most cases requires assistance or hiring of personnel in systems, which starts to generate extra costs.
What problems is the product solving and how is that benefiting you?
Using the SugarCRM software makes better, smarter and faster decisions in my company. This happens because it provides us with the market intelligence we need to have a complete view of the client and anticipate opportunities. Whether we work in sales, marketing or customer service, the use of SugarCRM software will significantly influence productivity and results.
Recommendations to others considering the product:
I found it very interesting, implement this CRM in the company, because it seems manageable and the best thing is free code. I recommend it.
Sales Professional
What do you like best about the product?
Ease of use it is a CRM solution that can be molded around a companies scope of business.
What do you dislike about the product?
Not well known their is a longer learning curve when new emp start due to the product being not as well known as Sales Force.
What problems is the product solving and how is that benefiting you?
Can be highly customized.
Recommendations to others considering the product:
NO
Full featured but clunky
What do you like best about the product?
It’s inexpensive but Definitely not like a more expensive CRM operates. The user interface feels a little bit unsophisticated, certain features and functions such as forecasting deal difficult to understand at first glance, and in general is just does not feel like a very sophisticated CRM like salesforce it gets the job done, but it’s definitely not my preferred product. It
Is a decent CRM, but has most of the functionality that you would expect out of CRM, it’s just and it is a good value
Is a decent CRM, but has most of the functionality that you would expect out of CRM, it’s just and it is a good value
What do you dislike about the product?
Definitely not like a more expensive CRM operates. The user interface feels a little bit unsophisticated, certain features and functions such as forecasting deal difficult to understand at first glance, and in general is just does not feel like a very sophisticated CRM like salesforce it gets the job done, but it’s definitely not my preferred product
What problems is the product solving and how is that benefiting you?
Using this for sales pipeline and forecasting. People enter their sales figures and forecast targets and we calculate quarterly sales on the basis of it.
Recommendations to others considering the product:
It’s definitely a viable alternative to using other more expensive see arms like salesforce, it has plenty of features and functionality, but the user interface is just a little bit clunky feeling and not super intuitive.
Great Product
What do you like best about the product?
This product is very awesome and it works
What do you dislike about the product?
There are no downsides to this product.
What problems is the product solving and how is that benefiting you?
This has helped our economy
Recommendations to others considering the product:
Use the product
This is the underlying reason for access to instant click tech
What do you like best about the product?
I like the fact that it is so convenient and has basically all and any access to the world.
What do you dislike about the product?
The thing that I would have to say that was a negative impact would just be that the natue of it almost practically gets you addicted
What problems is the product solving and how is that benefiting you?
None that I am aware of and its benefits by saving time
A customer management solution that fits our small business needs
What do you like best about the product?
For a platform geared towards small business, over version of SugarCRM is really powerful and helps us to many a wealth of data and communications. The layout and various pages in the user portal are sleek and easy to navigate. We can store all of the data we need about our customers and track sales pipelines, calls and other communications. The email marketing feature is one of the most effective sales tools we have. There are great templates that let us get emails design and out to leads and clients in very little time. The templates are usually very nicely designed and allow for modifications to help fit our specific requirements.
What do you dislike about the product?
I've seen the list of features of many CRM platforms out there and find that there will usually be certain things that some platforms have that others don't. I've read about a few email marketing features that are more customizable and automated in other CRM platforms that I would like to see in SugarCRM. I still like SugarCRM's email capabilities, but it's probably not as full-featured and intelligent as other CRM platforms that seem to be geared more towards email campaigns.
What problems is the product solving and how is that benefiting you?
The metrics and other feedback information in our SugarCRM account really give us the upper hand when it comes to analyzing our overall sales and marketing efforts. We have access to solid numbers data, along with more textual feedback from clients, that gives us a meaningful picture of our current state with a road map to actual actions. We see a good amount of increased efficiency when it comes to using the SugarCRM platform compared to not using it. It's a platform that isn't extremely confusing to use and can be implemented for almost every type of campaign and product we launch.
Recommendations to others considering the product:
SugarCRM seems to be one of the more powerful CRM platforms that can also be used with comfort by small businesses. By comfort, I mean the usage and pricing aren't beyond what I think most small businesses can handle. Any CRM can likely make your business run more efficiently from many angles, but I think SugarCRM is particularly good for its price and can be a good value for your company.
sugarCRM is too useful. it is too easy to get any information you want without IT person.
What do you like best about the product?
it is possible to create automated business processes, and develops high values of sales pipeline.
What do you dislike about the product?
for me the cost factor. it is too high for a small organization. they may not afford sugarCRM.
What problems is the product solving and how is that benefiting you?
i am using this software for better customer satisfaction.
SugarCRM is a Perfect tool
What do you like best about the product?
SugarCRM is a very robust tool and very easy to use. Creating and editing reports is very easy, It's UI is very nice an intuitive and navigating throughout the tool is very easy. SugarCRM is highly customizable and can be customized as per our needs.
What do you dislike about the product?
Reporting UI is very outdated and needs a new design.
What problems is the product solving and how is that benefiting you?
We use SugarCRM for tracking converted leads, up-sell opportunities, managing customer journey and account management by our Support Team.
Highly capable system
What do you like best about the product?
Separation of calls vs tasks, notes migrated from one call to another seemlessly, scheduling next contact was simple.
Case management was superb and workflows worked well
Case management was superb and workflows worked well
What do you dislike about the product?
Require a lot of manual entry. Learning curve was a little steep
What problems is the product solving and how is that benefiting you?
Contact, Sales, and case management.
Recommendations to others considering the product:
You will possibly need inhouse developers to customize
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