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Sugar has been a great tool for my team and I
What do you like best about the product?
Sugar allows us to monitor all of our leads and affords us the customization to personalize our system to fit our needs in a relatively easy manner.
What do you dislike about the product?
There is a bit of a learning curve on database structuring however once it is understood it easily is applied across the whole system
What problems is the product solving and how is that benefiting you?
We no longer have leads falling through the cracks and there is just a lot more transparency across the board.
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Open-source CRM for sales.
What do you like best about the product?
Sugar Sell is used by our team as main engine to support sales. it helps a lot in lead generation, their management, analysis etc. Sugar Sell is very flexible and efficient to use. Sugar Sell is used by our marketing and sales team to track prospects and customers. It's a good cost effective solution. We started implementing Sugar Sell a couple of years ago and it helps a lot to grow with our company.
What do you dislike about the product?
I did find anything which I need to share as a negative points. All over it's easy and effective to use.
What problems is the product solving and how is that benefiting you?
Sugar Sell is extremely customizable. Unlike other CRMs, Sugar allows you to create, edit, and modify virtually any feature to make it work with your workflow. Creating reports in Sugar Sell is extremely easy. I might recommend Sugar to a small company that is working with a tight budget. My startup used Sugar for a few years and we find a lot of progress through it.
Recommendations to others considering the product:
I would recommend this software to others.
Sugar CRM very easy to drill into the information we required
What do you like best about the product?
Sugar CRM is a complete package that fulfil the CRM needs for most of the organisation. It is a cost-effective solution and very flexible to use. It has a compatible app for iOS/android app as well. It helps us to manage marketing automation and our quotes. I am used to Sugar CRM solution it can easily manage my customers and prospects.
What do you dislike about the product?
Overall this solution is great for CRM needs and it is a cost effective solution too but there might be some improvement we required in the documentation part that would be helpful.
What problems is the product solving and how is that benefiting you?
I find Sugar CRM very easy to drill into the information we required. It is so convenient for us and easy to add custom data fields whenever and wherever we required them. Overall It is the best solution for manage my customers.
Good ,Efficient , Functional tool For Sales
What do you like best about the product?
this is an excellent tool for sales and marketing department of an organization. I kept track of all client's records, monitoring from profit and essentially everything related to my work. It is very simple and easy to implement. If there is no complication or special things in the requirements, this product is almost ready to use out of the box. It keeps track records of all the sales-related activities and also analyzes the data. We primarily looked for a system that can handle our contacts and Leads and sugar CRM comes to the rescue for the same.
What do you dislike about the product?
Its mass email and tracking capabilities are not as advanced as many competitors. Some features are not as easy to find as you would like. Color and font changes could be used more often to draw your attention to the key pieces of info or buttons. Its interface is also very complex. For a newbie, it would be difficult to use the same if he not well trained.
What problems is the product solving and how is that benefiting you?
As a user i am trying to improve the sales and marketing module of the human organization by using the same. Creating leads, business inquiries, creating purchase and sales orders, invoices tracking MIS data of the quarters are the important aspects that are being used in the same. Integration of sales team, tracking performances, evaluating forecasts is also additional features that are being used.
Recommendations to others considering the product:
It is a very elegant tool and very useful for sales and marketing purpose. Very helpful in creating leads and analyzing the data. Results output are fast.
Best CRM software
What do you like best about the product?
It is very easy to customize and adapt to your business
What do you dislike about the product?
there are not many modules that can be downloaded for free
What problems is the product solving and how is that benefiting you?
Complete user records from potential to resolved
Good CRM tool In market - Eases your work
What do you like best about the product?
It is a good CRM tool in market nowadays . I have been using the same for less then 1 year . It has helped us to improve our sales processes in the organization.It has made communication between sales, marketing teams very easy . Business relationships have been improved using the same.It makes the sales cycle easier and shorter.It helps us to analyze data in multiple divisions such as finance , sales , marketing , development. It is multi-functional tool. Tracking of sales process has been made easy through the same.There are number of options in template emails designs which helps in building our buisness and clients.
What do you dislike about the product?
One thing i have found very difficult in using CRM that is for a newbie this tool is very difficult to use . I recommend its management to provide easy training modules to understand the tool .It takes lot of time to understand all the features of it. And interface of the same is also very complex to understand. Its tracking for customers is very limited also .Whatever you are writing must be in caps .
What problems is the product solving and how is that benefiting you?
We are using the software to improve our sales and marketing model of the organization.For managing customer databases , sharing emails , tracking sales and marketing activities , creating SO and PO , analyzing finance data are some of the features that are being utilized in the same.Email contacting in a automated way to share important info is also being used.
Recommendations to others considering the product:
I think sugar CRM is a good platform for small and large scale organizations.You can improve your sales and marketing module of the organization using the same. Compared to other CRM tools i found it more efficient and time saving to use.
A great tool!
What do you like best about the product?
Easy to use, navigate, custom report building.
What do you dislike about the product?
Sometimes difficult to remember where things are located within a field.
What problems is the product solving and how is that benefiting you?
We are using it to build pipeline, track leads, build reports, house all information on the client.
Customizable CRM Solution
What do you like best about the product?
The ability to keep everything in one dashboard.
What do you dislike about the product?
Needs more panels for drill down searches.
What problems is the product solving and how is that benefiting you?
Clean interface allows for easy customer tracking.
Sugar Sell has been extremely easy to us and the customer service is on top of it.
What do you like best about the product?
It has worked well and really empowered our sales process. For the first time, we are able to easily see where a pursuit is in the sales process. Overall, it has increased our team selling and made communication more efficient across the selling team. Our company is able to adjust the system software to fit our specific needs with ease simply by reaching out to the support team. SugarCRM is very flexible and efficient at handling this process due to the workflow integration where approvals and notifications can be set.
What do you dislike about the product?
SugarCRM graphical outputs for reports need to have more flexibility.
What problems is the product solving and how is that benefiting you?
It's easy to pull reports for accounts and contacts assigned to specific business development members. This is very helpful when performing account audits and building email campaigns. I also like the fact we can host the application in-house giving us absolution control over the data and integrations with our other applications.
Recommendations to others considering the product:
I recommend SugarCRM to everyone who wants to take his/her business to the next level, and actually see what is happening in the organization, and why.
Grow Your Business with Sugar’s Open Platform.
What do you like best about the product?
Within a few weeks of rolling out Sugar Professional, we were able to realize the benefits. It’s changed the way we do business. Award-winning Sugar Professional is recognized for the ease-of-use and flexibility of its open architecture. SugarCRM Reduce sales effort with repeatable processes and Make the sales cycle shorter and more efficient. It Automate sales reporting and revenue forecasting. The road warriors on your team can access all vital customer information from Sugar mobile apps or their mobile browsers.
What do you dislike about the product?
One of the things we love about Sugar Professional is that it is so intuitive. You can tell this was designed by sales people who understand what I need to make my job easier. SugarCRM Integrate with social media including Facebook,Twitter, LinkedIn.
What problems is the product solving and how is that benefiting you?
Sugar Professional organizes sales, marketing, and support information in a single application that keeps CRM simple. It’s easy to use and easy to modify. We can easily Connect with Sugar from any smartphone or tablet and Give management real-time access to remote sales data.
Recommendations to others considering the product:
It is very easy to use and configure so I would highly recommend this software to others.
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