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Professional tool to get the job done - Sugar Sell
What do you like best about the product?
Sugar Sell is an extremely flexible CRM solution that can be easily customized and provides very robust reporting. It efficiently manages our customer's data and helps in tracking leads, manage customers and track interaction progress of interaction with customers. Sugar Sell is easily accessible and I can easily access Sugar Sell via its IOS application and perform operations.
What do you dislike about the product?
Sometimes while performing heavy tasks the tool becomes very slow and slows down our system and we have to relaunch the Sugar Sell. Almost all of the modules can be modified, however, a few of the modules aren't customizable.
What problems is the product solving and how is that benefiting you?
We have been using Sugar Sell to track leads, utilize marketing automation, customer relationship, opportunities, and projects. It gives us a full overview of the information that helps us in improving our relations with customers and improve our business process.
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Most Flexible and easy to use CRM - Sugar Sell
What do you like best about the product?
Sugar Sell really makes it easy for us to track leads, sales account and manage customer accounts. The tool is extremely flexible and is capable of performing large data operations and complex tasks. We can easily create tasks and associate them with almost anything in the Sugar Sell system and set reminders for the tasks to easily follow up with the customers. The email automation feature is one of a very powerful feature of Sugar Sell that helps in sending email campaigns to our customers.
What do you dislike about the product?
While generating reports the tool consumes a lot of memory and slows down the system and sometimes even crashes the application.
What problems is the product solving and how is that benefiting you?
Sugar Sell helps our sales department staying in touch with customers and know what is going with all of the customers. Sugar Sell has great functionality and helps us track leads, sales management, and customers. Sugar Sell is the perfect solution that can solve our customer relations needs.
User friendly, Intuitive and fully customizable CRM solution
What do you like best about the product?
This SugarCRM system is well utilized by the entire organization team. It is a cloud-based software that allows us to customize if we require to add extra functions in it. It can easily organize our contact and accounts that help larger department stay in touch. It is one of the cost-effective solution and available to be self-hosted also. This CRM is being used across the whole organization in the sales, marketing and support team. This CRM software is easy to use to access the client information from any smartphone device and allow us to add info in real-time as well.
What do you dislike about the product?
SugarCRM has a decent email marketing tool but far from the best, It has to be better than other marketing platforms which is already best in cost effective solutions and the user interface needs to be more intuitive.
What problems is the product solving and how is that benefiting you?
SugarCRM is perfectly suited for our organization in terms of functionality, productivity-wise. It has a user-friendly mobile app which provides us complete flexibility whether at own desk or in the field. It is a customisable CRM platform that easily customise as per our requirement like adding extra features.
Most trusted and customizable CRM - Sugar Sell
What do you like best about the product?
Our Sales Department really likes Sugar Sell as it helps in improving our sales process and achieving goals. It is a very flexible and reliable solution that is adapted to handle our organization data and can be easily customized as per organization needs. Customized reports are a very powerful feature in Sugar Sell and provide very helpful insight and reports. It helps in mapping each individual customer journey and sending them customer satisfactory survey from the day of sales.
What do you dislike about the product?
Upgradation process should be improved as it requires a lot of IT Support and slows down our work process. Almost every module is customizable however a few of the modules can't be edited or modified.
What problems is the product solving and how is that benefiting you?
We use Sugar Sell to automate the business sale process, manage customers, tracking leads, and tracking interaction with customers. It is capable of automatically gathering social and customer data and provides actionable insights. We can easily manage opportunities, tasks and send emails to our customers right from the Sugar Sell Dashboard.
Simple and effective CRM
What do you like best about the product?
Sugar Sell is extremely flexible and efficient CRM that is capable of capturing useful data that is important to our organization. It helps us in tracking leads, managing customers and tracking interaction with our customers. It improves the interaction process with other internal departments in the organizations. Sugar Sell helps us in interacting and communicating with our customers in a professional way and improve relations with customers.
What do you dislike about the product?
Sugar Sell consumes a lot of browser system memory and slows down our system and crashes browser very often. Another thing I dislike about Sugar Sell is that we cannot log in from multiple devices.
What problems is the product solving and how is that benefiting you?
Sugar Sell is the most important tool in our organization that helps us in effectively manage customers and leads in order to improve the sales process. Sugar Sell has tremendous features and functionality such as marketing automation, customer journey, tracking lead that and that's what makes it unique and better than other CRM's.
Extremely flexible, easy to use and ability to customize the reporting
What do you like best about the product?
I have worked with SugarCRM for many clients and it is a cost-effective solution as compared to its competitors like Salesforce and it has essentially all of the features of salesforce and more at a lower price. This solution is extremely flexible, easy to use and ability to customize the reporting. It helps us to track all of our interactions with our clients and allow us to monitor the entire sales funnel. It is easily integrated with emails, so users get an email update whenever a status is changed. It is laid out in a very intuitive manner and can manage thousands of entries and customers.
What do you dislike about the product?
It doesn't allow us to easily merge duplicate entries and data will get lost while transfer and another improvement required in the reporting capabilty section.
What problems is the product solving and how is that benefiting you?
SugarCRM is the right solution for our company that easily fall in line and very cost-effective solution with the ability to view the sales funnel and to see the value for our pipeline at a given time was amazing. Overall I really liked this CRM software.
Sugar CRM
What do you like best about the product?
This product is a good product for tracking data and plans and making joint groups for projects. You can assign specific things to people and everyone can see the various status of the project and who is doing what. It makes teamwork easier.
What do you dislike about the product?
It can be a bit clunky and you can get lost if you don't follow a project the right way or if you can't remember a name. Some assignments can be made to you but if you are not on the primary project list it's hard to manage when and where the status is of the project.
What problems is the product solving and how is that benefiting you?
It helps you manage long term projects or multiple projects and the ability to add files and images as back up helps a lot more than other CRMs where you don't have that ability. You can also see a lot of information which helps with you getting stuff done
Recommendations to others considering the product:
This is a good product. It takes a bit of time to become accustomed to it but you can get a lot done once you are familiar with how it works. The ability for multiple users to interact helps a lot as well.
A good software but UI could be improved.
What do you like best about the product?
The most helpful thing about sugar CRM is to fetch the data and leads.
What do you dislike about the product?
The most adviceable thing to improve for the sugar CRM is there UI.
What problems is the product solving and how is that benefiting you?
Not much really
Simple, easy and navigable tool - not that sophisticated however.
What do you like best about the product?
Sugar is very easy to get to grips with. The basic functionality can be worked out pretty quickly.
What do you dislike about the product?
The plugins aren't particular good for a salesperson - archiving emails, tracking leads, targets etc is hard.
What problems is the product solving and how is that benefiting you?
Tracking sales for the year and monthly pipelines.
Recommendations to others considering the product:
If you don't need a lot - it's perfect.
Powerful and effective CRM - Sugar Sell
What do you like best about the product?
Sugar Sell is the most basic and advanced tool in some scenarios such as sales account management, tracking leads, tracking of vendor products and marketing automation. We can easily customize Sugar CRM modules as per our needs to achieve better functionality and results for the organization. It helps us in tracking communication and interaction with our customers and gives us an overview with advance details. It is a very reliable service and is easily accessible from any device.
What do you dislike about the product?
Importing data into Sugar CRM can be a mess sometimes and can generate duplicate entries which are a bit of a task to fix.
What problems is the product solving and how is that benefiting you?
Currently, We have been utilizing Sugar Sell for tracking converted leads, manage customers, opportunity creation and tracking leads. Sugar Sell reporting is very robust and advanced and can be easily customized and help us understand our customers. Sales Funnel helps us in knowing the result of our campaign and their performance.
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