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Sugar Sell Advanced

SugarCRM | 1

Reviews from AWS Marketplace

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External reviews

684 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

CRM software that is both powerful and stable

  • November 08, 2021
  • Review verified by G2

What do you like best about the product?
We use Sugar Sell to improve our sales. It helps us create new sales and retention campaigns. It has many advanced features. The email campaigns module is the one we use the most.
What do you dislike about the product?
The user interface feels a little old, there's potential for improvement here.
What problems is the product solving and how is that benefiting you?
We use it for our email campaigns and CRM. The integration this tool delivers makes my daily tasks run more smoothly.
Recommendations to others considering the product:
Sugar Sell is a solid and feature-rich CRM solution that I would suggest to anyone seeking one.


    Tope I.

The Best Tool for Leads Management

  • November 07, 2021
  • Review provided by G2

What do you like best about the product?
Customer experience is at the heart of what we do so we always make extra efforts in satisfying our clients and customer base. With Sugar Sell, we have been able to manage a long customer list, sell our offerings through provided personalized channels and provide our customers with the best user interface for them
What do you dislike about the product?
Sugar Sell comes at a cost. Pricing is also not flexible enough and this is even more difficult for non-enterprise organizations
What problems is the product solving and how is that benefiting you?
With Sugar Sell, we have been able to improve customer experience. We get instant feedback from our clients and find new ways to serve them much better. It delivers
Recommendations to others considering the product:
Sugar Sell helps you retain your customers. It has my strong recommendation


    Marketing and Advertising

Sugar Sell is a complete CRM solution

  • November 03, 2021
  • Review verified by G2

What do you like best about the product?
Sugar Sell is a complete and solid CRM package that offers excellent support for managing customer relationships in my business. Strong points are the flexibility in terms of settings and configuration and the overall ease of use. In addition, it is an affordable online CRM package.
What do you dislike about the product?
I have experienced no problems with Sugar Sell.
What problems is the product solving and how is that benefiting you?
This CRM saves us time by having all the customer data in one dashboard.
Recommendations to others considering the product:
Sugar Sell ensures that you can store information about customers and prospects and then use it optimally.


    Bryan E.

Sugar Sell is a great update to a great existing product

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
I like the simplicity and efficiency of the overall UX. The Sugar experience helps once arduous processes seem streamlined.
What do you dislike about the product?
Nothing that I dislike so far. I am an ongoing positive critic/reviewer of any application adopted.
What problems is the product solving and how is that benefiting you?
Contact and opportunity management has been simplified along with ongoing client retention activities.
Recommendations to others considering the product:
Give it a try. NO CRM is easy but Sugar SEll makes a great effort of helping in a highly efficient manner I don't think there is much you cannot accomplish providing you are willing to put in the work to learn the system.


    Mandar P.

Unified Customer relation with Sugar CRM

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
SugarCRM is a robust customer relationship management program that handles customers and prospects more efficiently. Can run Marketing campaigns more effectively, to identify potential customers and build a long-lasting relationship with customers.
What do you dislike about the product?
Pricing is a bit complicated requires a minimum of three users, which make it suitable for Large scale business.
What problems is the product solving and how is that benefiting you?
Currently evaluating but SugarCRM is an Unified platform that connects teams and customer in real time. Tool is very handy and simple to use.


    Anuja S.

An ease to Sales and marketing management

  • October 08, 2021
  • Review provided by G2

What do you like best about the product?
System Management that helps to create a good relationship with client by collecting data and organizing customer information. Customization is very easy .BPM flexibility let you use the system the way you want it.Integration with third party tools is very helpful.Overall Sugar cell is a great tool that we use for our sales and marketing
What do you dislike about the product?
Get slower sometimes and takes lots of time to load.Dashboard is very basic more options should be available on dashboard.UI interface is not attracting gives a monotonous feel. It doesn't integrate with phone's camera
What problems is the product solving and how is that benefiting you?
Sales and my marketing team uses Sugar sell.
Maintaining relationships with clients and organizing leads,sales has become much easy.
Pricing is much lower than its other competitors.Integration with email and third party tools are great


    Computer Software

Good Software

  • October 05, 2021
  • Review provided by G2

What do you like best about the product?
The tool that allows us to automate a combination of process has been great. Its easy to set up. The search function is great.
What do you dislike about the product?
Not the best UI but workable and logging in on multiple devices can be problamatic.
What problems is the product solving and how is that benefiting you?
CRM for business use not problem solving as such


    Francisco F.

The best tool to keep track of your customers' loyalty and be closer to them.

  • September 29, 2021
  • Review provided by G2

What do you like best about the product?
The flow of information is perfect; carrying out processes, follow-up, completion, and finalization is excellent.
The tool is very friendly; some add-ons must be licensed, but to start with, it is beneficial.
Native integration with other platforms is not complicated; this helps us to enhance our processes.
The support team is very responsive; you get a quick answer if something is not working well.
What do you dislike about the product?
Sometimes communication becomes slow, but it depends a lot on the bandwidth that you have contracted.
What problems is the product solving and how is that benefiting you?
Salesforce is quicker, the organization's information is more accurate, and integrating different departmental processes is better.


    Sanchit K.

Sugar Sell Amazing Experience

  • September 27, 2021
  • Review provided by G2

What do you like best about the product?
1) It is so easy to set up.
2) Search functionality is amazing.
3) It helps us to organize a lot of information with ease.
4) The data can be copied to another server very easily by the database system.
5) It is integrated with email, it is very helpful to get any update on email.
6) Integration is available with many third-party tools such as Act-On etc.
What do you dislike about the product?
1) UI is not so much appealing. The user experience is lacking.
2) It doesn't support multiple device login. Hence, very cumbersome to use sometimes.
3) The email campaign is not so good in Sugar CRM.
4) It takes so much time in system load.
5) Documentation should be improved as it is not so much helpful.
What problems is the product solving and how is that benefiting you?
1) Our sales and marketing team uses Sugar Cell.
2) We use it to manage our customers, leads, sales opportunities.
3) We had realized the price of Sugar Sell is low as compared with its competitors.
4) Integrated project management was another great tool in Sugar Sell.
5) We are now able to track all client interactions with ease.
6) Monitoring our sales funnel becomes very easy.
Recommendations to others considering the product:
Go for sugar sell, it's an amazing tool. Also, it's very cost-effective compared with its competitor.


    Oluseyi O.

Very Superb Customer Relationship Managemer

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Sugar Sell is wonderful particularly because it is extremely customizable for me. I will also say it has a very effective and optimized search functionality
What do you dislike about the product?
I believe Sugar Sell is kind of flawless. Just all amazing features to love.
What problems is the product solving and how is that benefiting you?
Sugar CRM has perfectly been able to handle our leads generation. We have access to complete visibility into customer data
Recommendations to others considering the product:
It's basically one of the best you'll get.