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External reviews

503 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Edward C.

A solution for critical desktops

  • May 31, 2018
  • Review provided by G2

What do you like best about the product?
I've been using Cloudberry products since 2012, initially various versions of Cloudberry Explorer, plus Cloudberry Server Backup for a client's web and development servers. I started using Cloudberry Desktop Backup for myself a couple of years ago, and am now implementing it for a client. They have a situation with critical data being split between desktops and servers, and an older backup system for their servers, Cloudberry Desktop offers desktop backup at a lower cost than using the existing system's desktop agents, as well as independence more secure and predictable storage, all at a much lower cost than the various online systems, and control of your own data. Restoration is also much quicker, when needed. Finally there is no need for constant paid upgrades and eventual "this version is no longer supported" situations.
What do you dislike about the product?
Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations. The user profile backup is a little misleading, since one of the major subfolders of a profile must be selected - i.e - Documents, Desktop, Downloads. Many recruiters tend to save and edit resumes in the downloads directory. It would be nice to have an option for documents, downloads, and desktop in one shot.
What problems is the product solving and how is that benefiting you?
The obvious primary concern is critical data not stored on a server. Quicker migration without using an OS migration tool is obviously in there, and large savings in the case of migrating data from a failing drive, whether to another drive or a completely new machine. Finally, the ability of maintaining multiple versions of a file in the case of an accidental alteration.
Recommendations to others considering the product:
There's a little work involved, mostly in setting up storage, but the lower cost improved performance over online subscription and storage based backup solutions justify it.


    Education Management

Excellent choice for a small consulting business

  • May 29, 2018
  • Review verified by G2

What do you like best about the product?
Very useful toolset in Cloudberry Backup, and it's easy to configure.
What do you dislike about the product?
So far, nothing! Good job, Cloudberry! I've relied on your freeware products for years, and have always been impressed.
What problems is the product solving and how is that benefiting you?
Secure offsite backup for consulting business
Recommendations to others considering the product:
I have been using Cloudberry freeware products for years. Based on the excellent quality of their freeware software, I am now implementing Cloudberry Backup on my consulting business hardware. So far, I am very impressed with the quality of the product. Recommended.


    Research

Fast, Reliable, and Cost Effective

  • May 26, 2018
  • Review verified by G2

What do you like best about the product?
CloudBerry provides a simple solution to backup to a variety of remote backup services. In our tests, it has been faster than the competition by a level of magnitude. The interface is intuitive, but packs a variety of options, allowing both novices and experts to benefit.
What do you dislike about the product?
The free version is well-functioning, but lacks encryption.
What problems is the product solving and how is that benefiting you?
Backup to an off-site location is essential, but can be prohibitively expensive. Our analysis found that a backup of 3TB can cost $3.3K-$6.1 per year when using a “full service” provider such as Jungle Disk, Mozy, or Carbonite. If you do it yourself – store data on Amazon S3 or Glacier – you can cut the cost by 80%-90%. On Amazon, storage is cheap but the user interface is obscure. This is where CloudBerry excels: It manages backups, both local and remote, with reliability and ease.
Full disclosure: This review faithfully presents our analysis and experience. The company provides a 50% upgrade discount for users who document their experience. The company didn’t influence the content of this review.


    Tijana N.

Great backup solution

  • May 26, 2018
  • Review provided by G2

What do you like best about the product?
It works in the background once configured, and it doesn't get in my way. It is fast, and the fact that it makes incremental backups and has advanced features for keeping duplicated copies of files is amazing.
What do you dislike about the product?
Backup tasks can be hard to create and understand.
What problems is the product solving and how is that benefiting you?
I am using the ClouBerry Backup to backup all my art work to Amazon for safe keeping. The software works in the background, and it is not interfearing with my work at all.


    Human Resources

Best in class backup solution for critical business data

  • May 24, 2018
  • Review provided by G2

What do you like best about the product?
I have completed extensive research, downloaded trial versions and fully evaluated 3 backup software providers and finally selected Cloudberry Lab products as the best value.
Their products are professionally developed, complete in all the encryption functions and intuitive graphical interface to make it easy to use. I totally trust Cloudberry Lab with our critical backups and restores when needed in an emergency
What do you dislike about the product?
Compared to other backup software I have evaluated in detail - nothing to dislike about Cloudberry
What problems is the product solving and how is that benefiting you?
We are using Cloudberry backup products for our small business Microsoft Windows Server and multiple windows workstations to Google Cloud storage.
Recommendations to others considering the product:
I have invested 20+ hours of research, full evaluation, used trail version, backed up and more important easily restored back easily without needing any support from Cloudberry. I feel they are the best value for the critical investment

You can do your own research if needed


    Andy N.

Backup solution for my most valuable files - my personal data

  • May 20, 2018
  • Review verified by G2

What do you like best about the product?
I am also a refugee from CrashPlan. One can argue Cloudberry is better than Crashplan because a) you can choose your storage provider and b) it does image backups. It does its work while maintaining reasonable ease of use (CrashPlan was “reasonable” as well; though there is no avoiding some basic backup concepts) and, when rolled together with an economical cloud storage provider, is cost effective. Oh – it works: I already had to recover some email files.
What do you dislike about the product?
Cloudberry runs as a Windows service (set and forget) with the option to start up the Windows app to monitor what is going on, make adjustments, and recover files. One thing I miss from Crashplan is a “light weight” Windows tray icon that visually shows the service is in fact running and uploading files – while not a big deal, the icon just adds a level of assurance.
What problems is the product solving and how is that benefiting you?
I can’t say that I am realizing a business benefit per se – but, as our personal digital assets grow and paper files become increasingly dated (thank goodness!) – a rock-solid personal backup plan is essential. Cloudberry coupled with a cloud storage provider of my choice gives me a back-up solution that is flexible, secure, economical, and – once set up – “just works”.
Recommendations to others considering the product:
Keeping your backups safe and secure is paramount. “Trust no one”. Cloudberry offers end-to-end encryption – my files are encrypted on my computer before being uploaded, and are being kept on a business-class cloud service of my choice (Amazon S3 in my case – and very straight forward to set up). I feel safe.


    Telecommunications

Easy, secure cloud baclup

  • May 18, 2018
  • Review verified by G2

What do you like best about the product?
Ease of use in backing up a full machine to the cloud, in my case S3. I haven't had to try the restore functionality yet (thankful) but after the initial backup I'm confident in being able to restore if needed.
What do you dislike about the product?
Nothing that I've found so far, will update if I find anything.
What problems is the product solving and how is that benefiting you?
Offsite back ups to a cloud storage solution for disaster recovery.


    Design

Very comfortable, flexible and secure softeware by a moderate pricing model

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
Restoring was easy and quickly, at least for a few files.
What do you dislike about the product?
If I start a restore on a different PC it needs some time for downloading and syncronizing
What problems is the product solving and how is that benefiting you?
I used it for years to backup files and a MS-Database, with no problems.
Backup volume per day about 400 MB (files, database), in total 50 GBytes.
Today I update also files with the free desktop version (for private purposes).
Recommendations to others considering the product:
I didn't find any better solution, and I searched a lot!


    Telecommunications

Easy Backup to Cloud

  • May 14, 2018
  • Review verified by G2

What do you like best about the product?
Its very easy to build a backup plan. Only 2 or 3 minutes and you have started backing up your files to S3!
What do you dislike about the product?
The progress of the backup coud be easier to find.
What problems is the product solving and how is that benefiting you?
Backup files to CLoud


    Computer Software

Moving multiple gigabytes to Amazon Glacier is reliable and effective

  • May 14, 2018
  • Review verified by G2

What do you like best about the product?
The UI provides a straightforward setup for backup source and desitination
What do you dislike about the product?
While the UI is functional, setting up a backup so far requires re-running the wizard to update a backup job. I'd much rather have access to the field values on a form
What problems is the product solving and how is that benefiting you?
We backup our Macs using Time Machine to a RAID box in the closet. However - that RAID box is now six years old, and the cost/availability of replacement drives is an impediment. We needed to backup large files that change often.

The shadow-copy feature, along with scheduled updates so far allows us to put off purchasing a new RAID box for as long as possible, and provides a reasonable reduction of risk
Recommendations to others considering the product:
There are numerous free solutions, and as a software development team, we have little aversion to open source software! But - to solve a risk-reduction strategy, we preferred a product that offers support.