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External reviews

503 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joshua H.

CoudBerry Backup Review

  • April 17, 2020
  • Review verified by G2

What do you like best about the product?
I like how thorough the piece of software is. It's not cheap gimmick, but that's the downside, it can be complicated if you don't understand what you are looking at. I would still recommend it as I do to my entrepreneur friends because our lives and personal information is on these files. IF anything was to happen, it's important to have that backup.
What do you dislike about the product?
It can be complicated. A more user friendly guide for basic users would be recommended.
What problems is the product solving and how is that benefiting you?
Peace of mind if something happened to my computer, it's all backed up.


    Vladimir U.

Almost Perfect Solution For Various Backup Needs

  • March 31, 2020
  • Review verified by G2

What do you like best about the product?
It is the only software (among free and paid) that allows to create backups in any way you need - from and to cloud and even cloud to cloud backups, even if it's not widely advertised in its description.

The ability to encrypt anything on the go is perfect. I love the way it works - for example, if you choose SFTP as backup source, you can store encrypted files when you download them - this is absolutely fantastic. I'm using the trial for my personal needs, but there are also many business features like working with MS SQL Server, Azure, etc.
What do you dislike about the product?
A bit complicated and unusual interface. You need to get used to the way backups are organized - you have to define all possible storage places before you start any backup.
What problems is the product solving and how is that benefiting you?
I need to backup the following things:

1. SFTP to Local Machine
2. Local Machine to Cloud
3. Cloud to Local Machine

MSP360 allows to do backups in all these directions.


    Joan E.

One of my favorite applications for local and cloud backup

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
It is one of my favorite applications for local and cloud backup. It contains a multitude of good options to configure the copy process. In addition, online support is usually quick in their responses. The price is also very good for its functionality. I definitely recommend trying it.
What do you dislike about the product?
Perhaps for a non-technical user it can be somewhat complicated
What problems is the product solving and how is that benefiting you?
Full local backup and files cloud backup


    Information Technology and Services

Great product

  • March 04, 2020
  • Review verified by G2

What do you like best about the product?
Got a trial and it's working great. I will buy a commercial soon when trial ended.
What do you dislike about the product?
I want a simpler GUI, increase menu instead of large icons
What problems is the product solving and how is that benefiting you?
Full function I need:
Backup via FTP.
Backup to google cloud.

Thank you.


    Research

MSP360 with S3 Deep Glacier

  • February 24, 2020
  • Review provided by G2

What do you like best about the product?
MSP360 combined with AWS S3 Deep Glacier is the perfect combination for easy backups, better than I expected with searching for modified files without accessing S3 so no additional costs are incurred
What do you dislike about the product?
First backups take a while as with most backup solutions apart from that nothing
What problems is the product solving and how is that benefiting you?
Following the 3 2 1 backup rule previously with little data replication or backup of critical data


    Computer & Network Security

Really helpful for ALOT of uses

  • February 12, 2020
  • Review provided by G2

What do you like best about the product?
It allows me to backup many of the businesses that I work with. And it allows you to schedule that.
What do you dislike about the product?
Sometimes I find it seems a little over complicated and I can find it hard to find the thing that I want but I think with familiarity that would be fine.
What problems is the product solving and how is that benefiting you?
Just ability to get multiple businesses backed up quickly.
Recommendations to others considering the product:
Give it a try it can't hurt.


    Computer & Network Security

MSP360 for home usage

  • January 21, 2020
  • Review provided by G2

What do you like best about the product?
- The client is really lightweight
- Works "out of the box"
- Can be used both for personal use as well as for professional use
- Built-in support for Glacier Deep from AWS
What do you dislike about the product?
- The GUI is a bit "messy" and it takes some time to learn where all the options are
- The instructional videos on their site is not up to date with their latest MSP360-client
- The 5TB limitation for the PRO-version
What problems is the product solving and how is that benefiting you?
The goal for me was to find a suitable backup client for my wife's laptop that would integrate directly with Glacier Deep from AWS to get a cost efficient backup solution. I have now got this to work and have tested to restore data and it works like a charm. I can really recommend this client.


    E-Learning

Love it!

  • January 20, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, flexible, lots of useful features, very clean and organized.
What do you dislike about the product?
I prefer the name CloudBerry to MSP360. No big deal though.
What problems is the product solving and how is that benefiting you?
I'm able to back up to external hard drives and Amazon S3, and should I want to, to other local and cloud storage locations as well. I used to use CrashPlan Home, a great product which got discontinued. Glad to find an alternative solution.
Recommendations to others considering the product:
If you're looking for a simple way to backup your files locally and remotely, try it. And I mean, really backup (and not just sync), with file versioning, deleted file retention for more than a year and so on.


    Accounting

MSP360

  • January 20, 2020
  • Review verified by G2

What do you like best about the product?
I've been using Cloudberry since 2017 at several customers sites with nary an issue! I've got backups to local external drives and in the Azure cloud.
What are the pros?
Reliability
What do you dislike about the product?
What are the cons ?
Managing updates .
What problems is the product solving and how is that benefiting you?
Easy backup solution
Recommendations to others considering the product:
Try it is very good


    Petr P.

Reliable backup solution

  • December 27, 2019
  • Review verified by G2

What do you like best about the product?
works like advertised. Setup on notebook for S3 backup. When notebook died I did have no problem to recover all the data.
What do you dislike about the product?
I miss possibility to transfer licence from failed computer.
What problems is the product solving and how is that benefiting you?
Backup data on my notebook