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External reviews

503 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Claudius Miklas G.

Finally a solution that just works!

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
The simplicity of use and the immediate success
What do you dislike about the product?
The encryption features are complicated to enable
What problems is the product solving and how is that benefiting you?
General backup strategy across NAS and cloud devices


    Translation and Localization

Cloudberry software suite

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
I started using MSP360 by using their Cloudberry Drive software. I found it to be stable and easy to use. I would now like to use Cloudberry Backup.

I was recently scammed as a new seller (with no feedback yet) on the Amazon selling platform. Instead of returning the correct item worth $252, the customer returned a similar defective item with a different serial number.
What do you dislike about the product?
Cloudberry Backup requires you to pay for a license to test the encryption mode (It is not available in the Freeware version). I am not able to fully test the software without the encryption capability since I am not allowed to backup anything of value to the cloud without encryption.
What problems is the product solving and how is that benefiting you?
It is one of the most stable software for backup to Amazon S3 and S3 Compatible clouds.


    `Mervyn v.

Convenient way to back-up your projects

  • July 26, 2021
  • Review verified by G2

What do you like best about the product?
I like the automation options that MSP360 provides, which allows me to set up the process once and not have to think about it again.
What do you dislike about the product?
I haven't been using this software for a very long time now, but so far I haven't found any issues
What problems is the product solving and how is that benefiting you?
I run a music studio, and I have been keeping all my files for the last ten years on the same drive. Very recently, some parts of my country got flooded, and it made me think about creating a safety plan for all my work. I can't imagine what I would do if I would lose all those files. MSP360 is a safety measure that allows me to sleep at night.


    Igor K.

Stable and reliable decision

  • July 11, 2021
  • Review verified by G2

What do you like best about the product?
Reliability, UI, Rapid data managing.

As a small business owner with the necessity of saving tonns of massive raw media files, I've been looking for a quick and elegant solution for backing my media structures up for a long time. Main of my wishes was the connection speed and reliability - the volume of my backup is about of several TB now and going to rising later, so I didn't want spend a lot of time controlling if every file or a folder of my data were uploaded to vault properly; I also have no special trained sysadmins for helping me so I just wanted relay on software that solves my issues. In addition, it should have been neither costly and complicated nor having a complex, not user-friendly interface - so that I wouldn't spend a lot of time and energy performing my backup. Sounds sort of unbelievable?

Nevertheless, I had to spend some time surveying the issues and comparing a lot of software, trying trial and free versions, etc, but in most of it I wasn't satisfied at all, both about the lack of usability, plain user interface and of course about the speed of connection the software would upload my data. Eventually I stumbled upon MSP360 software and was really surprised the great usability and in particular the speed and the quality of bandwidth it keeps while uploading the TBs of my data to Amazon vaults. I had also no any problem with setting up the connection and other settings, so it immediately became obvious that this software is number one in the backup area and it was exactly what I needed, so I would recommend it without any hesitation.
What do you dislike about the product?
Yet no any to mention, all are appropriate
What problems is the product solving and how is that benefiting you?
Carried my small business data backup out my small business data backup
Recommendations to others considering the product:
I would definitely recommend it for anyone who needs lay in performing the same backup tasks


    Computer & Network Security

Great products we rely on

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
I have found that CloudBerry is an excellent solution for file server and workstation backups. Very easy to set up and manage the backup plans. Works well with AWS Cloud storage also, as well as local network or USB attached storage.
What do you dislike about the product?
Nothing to dislike. The product has been most satisfactory.
What problems is the product solving and how is that benefiting you?
Desktop Backup solution.


    Ashu G.

"It's a fantastic cloud backup system."

  • June 29, 2021
  • Review provided by G2

What do you like best about the product?
The database is well-protected using this platform. It's fantastic at recovering data after a tragedy. It has robust connections with Amazon Web Services and Google Cloud Platform, and it delivers a guaranteed multiplatform cloud backup capacity through the tools. CloudBerry runs without a hitch on both Windows and Mac PCs, and it's simple to use and set up. It has a well-organized user interface.
What do you dislike about the product?
The user interface is a little strange and complex. You must become accustomed to the way backups are structured; you must first identify all available storage locations before beginning any backup.
What problems is the product solving and how is that benefiting you?
Having to educate non-technical people about YET ANOTHER online storage service. File management and access that is quick and dirty. We're putting the goods through their paces in production with the system administrator, with the goal of rolling them out to the rest of the organization. We are not a managed service provider, but they will help us with several difficulties. I can see this being useful in a variety of scenarios.
Recommendations to others considering the product:
CloudBerry Labs may be able to help you with storage management, backup, or remote access.


    Information Technology and Services

Great cloud backup

  • June 20, 2021
  • Review provided by G2

What do you like best about the product?
Supports multiple clouds and it works fairly well.
What do you dislike about the product?
It's pricey and has vague error messages. Doesnt' seem to do file/image backup at the same time.
What problems is the product solving and how is that benefiting you?
Back to cloud


    Health, Wellness and Fitness

Powerful, flexible and easy to use

  • June 17, 2021
  • Review verified by G2

What do you like best about the product?
Knowing where our data is! Being able to select our own cloud storage provider and region is great for compliance/data sovereignty issues and keeps us in control. Synthetic full backups work well (even on a huge number of files) and conserve bandwidth effectively. The client is easy to use, but beyond the GUI the product has busy administrators in mind, with good command line tools, being able to specify pre/post backup tasks, writing activities to the Windows event log and so on. Scheduling is flexible and works reliably. Dedupe and encryption both work well. Being able to target local and cloud storage is great for a combination of nearline and cloud backups. The very occasional restores we've needed to do have worked flawlessly. Over 5 years MSP360/Cloudberry has been a solid and reliable performer and is critical in protecting our data.
What do you dislike about the product?
The GUI takes a little bit of getting used to at first, but it's not at all complicated. Once set up everything just works. It's pretty much perfect for our needs.
What problems is the product solving and how is that benefiting you?
Storing encrypted backups of data in the cloud. Has removed the overhead of tapes and having to rotate those through offsite storage. Easy to regularly test backups held in the cloud. Should the worst happen, we'd now be able to recover service much quicker. Including software cost and cloud storage charges, MSP360 works out at a fraction of the cost of similar services provided by software vendors in our industry.
Recommendations to others considering the product:
Pick up a trial edition and give it a go with some sample data! Backblaze offers the first 10GB free on B2 cloud storage which is a cheap way to evaluate :)


    Décio d.

More than 10 years using the tool

  • May 03, 2021
  • Review verified by G2

What do you like best about the product?
The tool is very stable and easy to use. You receive detailed email on the sucessfull backup operation. The user interface is very easy to use.
What do you dislike about the product?
nothing everything works perfectly on the product
What problems is the product solving and how is that benefiting you?
Backup of my entire digital assets (2TB on AWS S3). I´m able to access everything from the internet any time i need and i have peace of mind about th backup.
Recommendations to others considering the product:
Don´t loose your time looking around. This is the best tool. I just use it with AWS.


    Reese I.

CloudBerry

  • April 10, 2021
  • Review provided by G2

What do you like best about the product?
I can backup my PC and my WHM server on my BlazeBack B2 account. Great alternative to Google backup services.
What do you dislike about the product?
It does what I need it to do, so no porblems.
What problems is the product solving and how is that benefiting you?
Backup PC & WHM server.
Recommendations to others considering the product:
Work great, no recommendations.