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It has been a huge asset to our company and the ease of us is great!
What do you like best about the product?
I like that most of the jobs can be managed by the web GUI.
What do you dislike about the product?
Unable to manage the VM Backups from the web GUI
What problems is the product solving and how is that benefiting you?
it is allowing us to take an image of a server and allowing us to move it to a new machine or to the cloud. This gives us the flexibility we require
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Awesome service for MSPs
What do you like best about the product?
It is a round product. Easy to use, well documented, with a reasonable pricing model and with a rewarding sense of security when using it.
What do you dislike about the product?
Licenses date of expiry starts when they are purchased, not when they are activated. It would be great to have the possibility to activate them, let's say, in three months.
What problems is the product solving and how is that benefiting you?
Its management panel is great. Other self hosted services just send a mail report but... id the system is broken, you can miss a failed backup. This central management panel avoids all that. You don't lose missed backups if your systems are down.
Is a good election
What do you like best about the product?
Backup cloud to cloud es very easy and the cost are very cheap
What do you dislike about the product?
To know the cost for each customer. Needs to have more information about the cost for each one
What problems is the product solving and how is that benefiting you?
To have one console centralized for our customer
A Great New Backup and Remote Software Emerging
What do you like best about the product?
MSP360 is a solid backup solution that works. Server backup is easy, and does not fail often like some others. Remote access with 'Connect" is easy enough to install remotely or on-site, and is pretty reliable.
What do you dislike about the product?
There are some changes that need implemented on the remote access solution, like better unattended access, and allowing more customizations on remote installs. Sometimes the Remote Access solution locks and won't allow mouse clicks until reconnected.
What problems is the product solving and how is that benefiting you?
I am able to access many remote computers where needed and I can log in unattended if I set the program up to start with Windows. I am backing up employee computers for access to our data in case an employee takes data with them. I am also backing up servers automatically without having to check the backups constantly.
MSP360 Managed Backup - Great solution for managed backup at an affordable price for SMB
What do you like best about the product?
Ease of use, affordable for SMB and range of storage providers
What do you dislike about the product?
Updates have solved any issues we were having. Native Synology NAS support would be good with an app instead of using a docker container.
What problems is the product solving and how is that benefiting you?
Providing managed backup for SMB clients on smaller budgets. MSP360 licensing is very reasonable and suits our business model.
Great Solution
What do you like best about the product?
We have been using the solution for several years and have verified its quality and evolution. In a competitive market, they are able to differentiate themselves through a combination of technology, service and adequate prices.
What do you dislike about the product?
They could have an even more versatile solution in terms of storage.
What problems is the product solving and how is that benefiting you?
They offer an easy-to-use and quick-to-implement solution.
MSP360 backup decent product and a very competitive price
What do you like best about the product?
It works and is so competitive no one else can beat it for price
What do you dislike about the product?
Not much. I am sure we are only touching the surface of what it can do from a centralised management point of view as well.
What problems is the product solving and how is that benefiting you?
It allows us to focus on other s areas of our MSP business leaving the clients server backups covered.
Cloud Berry Support
What do you like best about the product?
Management console is good and simple. Configuration of the user is simple .
What do you dislike about the product?
There are many simple features still that have a bug in them. Unable to provide sub-admin feature properly . The support team is working on it for more than 6 months. As MSP we might need to move the account to induvial user. this feature is missing, other providers have it. Product improvement team needs to be proactive , they aren't even reactive.
What problems is the product solving and how is that benefiting you?
I am able to cater to different customers based on their different needs.
Very Reliable and Easy to Setup
What do you like best about the product?
The managed backup is very easy to setup. From creating the users to linking one of several storage accounts. The system was designed with easy setup in mind. The dashboard is clean and vey easy to see backups which may be experiencing issues.
What do you dislike about the product?
It can be a little confusing when you are selecting options to store multiple versions of files. It is easy to have multiple copies causing your online storage to double, triple, etc ...
What problems is the product solving and how is that benefiting you?
It is a very inexpensive platform when configured properly. They are definitely one of the most competitively priced backup solution providers out there. It helps keep our costs for backup services under control.
Online backup made simple and affordable.
What do you like best about the product?
Ease of use.
Product is easy to use day to day. I like the ability to change all the settings in the console which pushes down to the clients. I backup tons of computers and server with this software and I couldnt be happier.
Product is easy to use day to day. I like the ability to change all the settings in the console which pushes down to the clients. I backup tons of computers and server with this software and I couldnt be happier.
What do you dislike about the product?
I haven't found anything that I do not like at this point in time.
What problems is the product solving and how is that benefiting you?
I use this product to backup my clients systems. I backup servers and desktop with this solution. I have even restored data after an attack with it.
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