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Reliable solution for backup that you can trust !
What do you like best about the product?
You always know how your backup doing. It is very convenient.
What do you dislike about the product?
It is slow for very large backups, but rhis also depends from other factors.
What problems is the product solving and how is that benefiting you?
You always need reliable backup. MSP360 is software you can always trust.
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Great backup solution
What do you like best about the product?
The backup solution is cost efficient, feature rich and easy to use. Once you setup your backup plan, you are set and it works. Being able to adjust the plans in the cloud is great! Been using it for over 2 years and no issues!
What do you dislike about the product?
Honestly, there really isn't anything I dislike about MSP360 Backup. If I had to choose something, I would say that the online portal could be a little better laid out. It can be difficult to find what you're looking for.
What problems is the product solving and how is that benefiting you?
We use MSP360 Backup to backup our clients workstations and servers. It has been very efficient and works great. The features available are great and check all the boxes for us.
Excellent software with minor quarks and no phone support
What do you like best about the product?
Good feature set.
Good reliability and ease of configuration.
Ease of use after a learning curve.
It has a good user interface, especially after you understand the logic.
Good reliability and ease of configuration.
Ease of use after a learning curve.
It has a good user interface, especially after you understand the logic.
What do you dislike about the product?
No phone support.
Email support could stop asking stupid questions.
Weird quarks that have to do with the agent and cloud interface.
Reporting could be better.
Email support could stop asking stupid questions.
Weird quarks that have to do with the agent and cloud interface.
Reporting could be better.
What problems is the product solving and how is that benefiting you?
Offsite backup storage.
Low cloud storage fees with various cloud storage platforms.
Success/Failure Reporting for clients.
Backup reporting size and reporting for ease of billing.
Low cloud storage fees with various cloud storage platforms.
Success/Failure Reporting for clients.
Backup reporting size and reporting for ease of billing.
Best and fast service to view your backups
What do you like best about the product?
Service is really fast, tell you all info about clients, there directories and sizes. Easy to access.
What do you dislike about the product?
So far, I really dont feel like anything that I haven't liked about it.
What problems is the product solving and how is that benefiting you?
Backing up our sharepoint and onedrive sites. No need to worry if client lose access to any files anytime, because MSP360 has got our back.
Great customer service
What do you like best about the product?
I love MSP 360 for the security it provides for my clients. The Object Lock is the biggest selling point by far for me. I can sleep at night knowing my clients data is protected.
What do you dislike about the product?
So far I havent run into any downsides. The customer support is top notch and I havent had any software issues at all. I guess maybe the only downside I can think of is it doesnt do automatic software updates.
What problems is the product solving and how is that benefiting you?
I needed a solid software package to add to my MSP stack so I could offer onsite and offsite backup at a competitive price point to all my clients. They feel protected and I feel that I have all the disaster recovery covered with them now.
Best backup solution available!
What do you like best about the product?
The software is extremely versatile and gives us a branded solution for our customers. We looked at 5 solutions and this one was perfect for us!
What do you dislike about the product?
I have no complaints! The software works great.
What problems is the product solving and how is that benefiting you?
Ability to offer onsite and offsite backups for our customers.
Invaluable Backup Tool For Our Small School
What do you like best about the product?
Automatic backups for our servers on campus give us good peace of mind. Once the backend is set up, the app is really easy to get going.
What do you dislike about the product?
Connecting to Backblaze was a bit convoluted and tutorials seem to be out of date, but it can still be done, just takes a bit to figure out.
What problems is the product solving and how is that benefiting you?
MSP360 has made it easy to back up valuable data off-site. We realized how necessary this is after a ransomware attack hit our ervers last year. Our data is now not only protected against that, but against any physical disaster as well.
Simple to deploy and manage.
What do you like best about the product?
Deploying the product is quite simple. The reports give me a clear view of the back ups we manage.
What do you dislike about the product?
Restoring the backup to a new computer can be a bit tricky. Once you have completed a couple of times, its a piece of cake.
What problems is the product solving and how is that benefiting you?
Allows us to deploy the product without having to visit each workstation or gather reports from each unit.
Best backup platform our MSP has used.
What do you like best about the product?
The simple setup and amazingly smooth setup experience, from backup setup, to licensing, to management. The user experience from end user to mangement is amazing.
What do you dislike about the product?
The only downsides I have had is false reports of failed backups, and issues with backup scheduling conflicting with maintenance scheduled of MSP 360.
What problems is the product solving and how is that benefiting you?
MSP360 is helping us make sure our clients have good, visible comprehensive backups in the cloud and locally. We are more easily able to see what backups need attention and what dont.
Reliable service
What do you like best about the product?
Once it is setup you don't need to worry about it.
What do you dislike about the product?
We had some trouble setting up our backup on a virtual machine.
What problems is the product solving and how is that benefiting you?
Automatic backups for our servers and vms
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