As a user, it was used as our primary accounting and financial reporting system. It provides superior sub-ledger tools equipped with excellent approval workflows. I was able to move data into Intacct using CSV imports and API integrations that cut staff time in half.

Intacct makes everything a lot easier, particularly for multi-entity companies because it allows you to transact from a single point. All entities can be accessed from a single sign-on, with a common chart of accounts and master vendor, customer, and item records. I don't have to slide into each entity to post a transaction, I can just transact for any one of them and I can also transact between them. That makes it really convenient.

Ease of access to all the entities and having a single chart of accounts that sits on top of everything makes the maintenance of the chart of accounts much easier. One of the other strong features that made my life a lot easier is the fact that as a multi-entity, cloud-based system, Intacct automatically creates the inter-entity transactions, so there is no need to create the entries manually, a huge time saver.

The most valuable feature is that it is a cloud-based system so I can access it from anywhere, with any browser, on any device. It's the only major accounting ERP system on the market that was designed specifically for the cloud, the other ones were adapted to the cloud. Intacct was always designed with the cloud in mind, and it shows.

Additionally, its multi-entity design is elegant, intuitive, and easy to master. Transacting and reporting across all entities from a single log-in is fantastic

The user interface is sleek and consistent throughout the software, enabling users to adapt quickly and to work efficiently.

The financial report writer is comprehensive and designed to enhance the user experience. I eliminated all of my Excel-based financial reports.

The sub-ledgers are well designed and provide the user with tools and functions that improve efficiency.

I think that there's a little bit of room for improvement in the way that accounts payable approval workflows are set up, however, the purchasing module overcomes any AP approval shortcomings. Other than that, I'm satisfied with the solution on almost every level.

When it comes to additional features, I know that they're working on AP automation and a lot of different AI-type options, which is nice. As of right now, the solution provides everything I need.

I used Sage Intacct for two years, moving a multi-entity company from QuickBooks to Sage Intacct. I am now implementing Sage Intacct.

The solution is really stable. It has 99.9% uptime. I use it all the time. There are some intermittent glitches now and then because it is web-based. It's available 24/7.

Scalability is one of Sage Intacct's strengths. I rate it a ten out of ten because once you set up the single chart of accounts, general ledger accounts, and master records like vendors and customers, you can use them across all of your companies. You add the new entity and start transacting. It really is that simple.

The technical support is excellent. Like everywhere else, there's a lot of churn in the support area. They lose highly experienced people and have to replace them, but they do a really good job of training. Sage Intacct has an excellent Help Center that provides comprehensive documentation for all facets of the software. It's easy to read and provides "how to" instructions and videos. it. It's easy to kind of self-diagnose an issue before you have to actually get any technical support.

I used QuickBooks in a multi-entity company which required me to consolidate my financial reports in Excel. Sage Intacct eliminated that.

The initial setup is easy. The user interface and Sage Intacct are really easy to adapt to, and it's really easy to migrate from one platform to another. We moved from QuickBooks and it was really easy. It's a highly structured, intuitive system. I've also worked with migrating clients from Microsoft Great Plains and other systems to Sage Intacct and every single one of these migrations was very straightforward. When we have our closing meetings after the implementation is done, users always say how easy it was to migrate from their current system to Intacct.

We used a vendor to assist with the QuickBooks migration and they managed the project effectively and with care. I was so impressed with them that I joined their team.

The ROI is great. Things that used to take a long time to do like daily AP things and AP processing are so much easier. Closing the books every month is so much faster. Sage Intacct is so intuitive and I can see all of my entities from a single login. I don't have to log in, log out, or switch around. I can just run a general ledger report and switch which entity I want to see, and I'm able to close the books up fast.

My thoughts on the price of Sage Intacct used to be better, but they've embarked on a pretty aggressive pricing increase strategy. In the last three years, they've had double-digit price increases, and I'm concerned about that. But they're just keeping up with their major competitors, who are doing the same thing.

I evaluated Great Plains and NetSuite.

My advice to new users would be to identify the things that are most important to you when you're evaluating the solution and seeing the demo. Identify the things that will have the most meaning to you as an alternative in Intacct. Try to make sure that you provide the salesperson with the information you want to see and spend a little bit of time thinking about it. Otherwise, they will just show you the basic functionality.

Sage Intacct has issues just like any other system but it's a powerhouse and it delivers. It's fast and accurate. It has really great audit trails in it, which add so much value that the other systems don't have. Overall, I would rate it a nine out of ten. I'm very pleased with it.

We used the solution for a nonprofit, which was a pretty robust implementation there. Nonprofits are unique compared to for-profit companies. They have their own accounting needs, so the stage is unique because it uses dimensions. To categorize different expenses in multiple different ways.

Sage Intacct, a full-fledged ERP, can handle complexity that smaller accounting software cannot handle. Its uniqueness lies in its ability to set up dimensions. We had one dimension that just categorizes all expenses, whether temporarily restricted or permanently restricted, such as endowments, to unrestricted expenses. Your revenue also gets categorized, so your expenses must also match that. You can keep track of multiple different aspects and categories, other than just TNL, where your expenses may be rent and electric utilities or insurance. Those are charts of account expenses, and Sage Intacct allows you to keep track of expenses other than those.

For example, a for-profit company, like a construction company, could use a module called "projects," and that same module for a nonprofit would be for grants. All these different government grants are usually something that the government reimburses. Keeping track of reimbursements based on which particular grant would be reimbursed can be a chore, and Sage is very helpful in being able to track those. Other than grants, you could also have expenses from a particular funder or foundation that Sage Intacct helps track.

Their training is the biggest room for improvement, and their documentation can get very confusing. It's not as clear-cut or easy to follow as it could be.

For the last couple of years. Sage Intacct has no versions because it automatically updates every quarter.

We experience some lagging with Sage Intacct, but I think that applies to all web-based applications. Software services all have lagging due to the web. You won't have that if you have it on your machine or intranet. Other than that, there wasn't any downtime.

Sage Intacct is very scalable.

Our experience with tech support was good. They were prompt. They fixed the errors within a couple of days, but it wasn't anything that was so pressing that we were down or not able to function. A couple of days was a reasonable amount of time for us.

We contacted tech support several times, but Sage does not sell to you directly. They have value-added resellers that you go through, so, traditionally, any time you have any problem, you wanna just talk to your VAR, and they're the ones that either figure it out or move it to Sage Intacct tech support. But they handle all that. There are positives and negatives. If you end up with a VAR that's not as good, you end up with a service that is not as good. VARs also do end up charging a pretty penny for support.

Regarding service and support, I rate VARs a six out of ten and Sage Intacct's support an eight out of ten.

Sage Intacct can add different entities. The company I worked for had a separate foundation, with the endowment on a separate account. The funds are in there, and we were not supposed to touch them. And they usually invest it somewhere, and all that work was being done in QuickBooks. We moved that into Intacct and set up the whole entity with its own EIN, so it had separate accounting and reporting, even though it was part of the same organization. That was pretty easy to accommodate in Sage Intacct. I set that up, mapped some of the chart of accounts based on what was used prior, and exported all the QuickBooks data into Excel format. I had to work in Excel, recode things, etcetera, to make it importable into Intacct. I could do all that, and every transaction from life to date on QuickBooks was brought in Intacct. It wasn't easy. It was a little time-consuming, but it was awesome to see everything in exact detail in Intacct, including historicals.

Sage is on the higher end of pricing. Pricing is one aspect. Sage Intacct is not necessarily small business accounting software you need to use. It is for medium to large businesses.

It is just like any other software in that if you're paying 100% of the cost but only using 15% to 20% of its capabilities, you're not getting the most out of your expense. Having a good admin person can allow you to get more out of the solution. But it's a high-budget application.

Rating the solution depends on the budget. If you have the money, Sage Intacct could be a ten out of ten. If you don't have the money, it's more like five or five and a half. It can do a lot of integrations. Overall, I would rate the solution an eight out of ten.

One of the things that would be advisable for medium to large organizations is to have a dedicated admin person for Sage Intacct. Somebody who knows the administration of the software, the ins and outs of how it works, and can train people, and be able to implement newer solutions, and be able to study problems in the organizations that can help streamline things.

It is an accounting software used for accounting purposes but has many more features. We can use the solution for reporting. There are standard and custom reports. The tool also provides interactive reports. The dashboard shows our key performance indicators.

Reporting is very flexible. We can choose how we report. We can create channels when we do bank reconciliation with the product. We can set up the tool to detect when certain descriptions come up and create a channel automatically. It is a very good feature.

I also liked the business form templates. The product is easy to use. It's very simple to go into each journal with a few clicks and record it. When paying the supplier with the Accounts Payable module, we can link our bank fees to it. We just need to upload it.

The fact that we can import stuff is very interesting. We do not have to go line to line when recording transactions. We can just put them on an Excel sheet, sort it out, and import it into the system.

The inventory module is quite tricky to use. I faced some issues with it.

I have been working with the solution for one year.

I rate the tool’s stability a nine out of ten.

I rate the product’s scalability an eight and a half out of ten.

The support team took a long time to resolve the issue I raised. I left my organization before they could resolve the issue.

The initial setup is not at all difficult. It is a really nice software. It makes you want to use it more. The solution is deployed on the cloud. The time taken for deployment depends on the project. It ranges from four months to six months. It depends on how big the company is. We had a client that had many entities under it. It was quite a challenge to configure. It took time.

I have experience in implementing and providing support for the product. It is a very good software. Overall, I rate the solution a nine out of ten.