What do you like best about the product?

HYCU is a product that we've been using for a long time to back up our Nutanix cluster. It's been rock solid in terms of its performance and reliability. Whenever there has been an issue, their support team has been able to provide a quick turnaround to resolve it. The UI is intuitive and simple to use. The Protege feature was a fantastic addition that plays well into our DR strategy, allowing us to spin up any of our mission-critical VMs into Azure if and when required. We love that there is a full API set, which we use to extract data and provide reporting into custom Power BI Dashboards. We have been performing monthly restore testing for files, SQL DBs, and full VMs for the last few years, and all have been successful. The great thing about this product is that we don't need to log on to check it every day, we know that it just continues to work, and our reporting dashboard verifies this. That it backs up our data directly to Azure is a huge win, allowing us to keep all our data offsite.

What do you dislike about the product?

I can't think of anything that doesn't work well with this product. I could only make a suggestion that it would be a very helpful feature to develop some automation workflows that allow our restore testing to be conducted automatically. Datto has a feature where it sends a screenshot of the console of a VM that was backed up, showing the temporary restore of the VM, and verifying that it was a working backup. Otherwise, no issues!

What problems is the product solving and how is that benefiting you?

HYCU allows us to backup all of our mission critical servers, while simultaneously providing a mechanism for DR with the Protege feature.