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Excellent support and commitment to keep clients satisfied
What do you like best about the product?
Support replies almost instantly and aims to solve the problem with utmost importance. No fuss, they just want to solve the issue as fast as possible.
What do you dislike about the product?
Nothing much, some very difficult issues might take some time to take care of.
What problems is the product solving and how is that benefiting you?
We have an environment consisting of several virtualization platforms, Nutanix AHV, Proxmox and VMware vSphere. HYCU is our main solution for backup.
HYCU gives us a reliable and well-supported solution for backups for Nutanix AHV and VMware vSphere.
HYCU gives us a reliable and well-supported solution for backups for Nutanix AHV and VMware vSphere.
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HYCU is a dynamite product for backing up Nutanix
What do you like best about the product?
HYCU is a product that we've been using for a long time to back up our Nutanix cluster. It's been rock solid in terms of its performance and reliability. Whenever there has been an issue, their support team has been able to provide a quick turnaround to resolve it. The UI is intuitive and simple to use. The Protege feature was a fantastic addition that plays well into our DR strategy, allowing us to spin up any of our mission-critical VMs into Azure if and when required. We love that there is a full API set, which we use to extract data and provide reporting into custom Power BI Dashboards. We have been performing monthly restore testing for files, SQL DBs, and full VMs for the last few years, and all have been successful. The great thing about this product is that we don't need to log on to check it every day, we know that it just continues to work, and our reporting dashboard verifies this. That it backs up our data directly to Azure is a huge win, allowing us to keep all our data offsite.
What do you dislike about the product?
I can't think of anything that doesn't work well with this product. I could only make a suggestion that it would be a very helpful feature to develop some automation workflows that allow our restore testing to be conducted automatically. Datto has a feature where it sends a screenshot of the console of a VM that was backed up, showing the temporary restore of the VM, and verifying that it was a working backup. Otherwise, no issues!
What problems is the product solving and how is that benefiting you?
HYCU allows us to backup all of our mission critical servers, while simultaneously providing a mechanism for DR with the Protege feature.
Hycu On AHV
What do you like best about the product?
Hycu intigrates amazingly well withing with our Virtulization software, and allowed us to implement Imutible backups at a very competitive price. It is super easy to use once the buckets are setup, and their customer support has been amazing. I have not had to do too much once we got it implemented, just check it every morning and make sure the backups were successful. Restoring is very easy
What do you dislike about the product?
I do not have many complaints about Hycu, It was a little weird to setup multiple servers for fileshares, but they are not terrible resource intensive.
What problems is the product solving and how is that benefiting you?
Hycu gave us imutible backups at an amazing price. Plus not needing huge expensive external storage devices.
Very good technical support.
What do you like best about the product?
Easy to manage and maintain the backups.
What do you dislike about the product?
In my carrier till now, i did not find downsides.
What problems is the product solving and how is that benefiting you?
We are using HYCU for the backups and it's great experinece to work with HYCU solution.
HYCU for M365 and Jira
What do you like best about the product?
Easy to use, intelligent tool to backup and restore nearly everything up to item-level, with automatic schedules based on RPO/RTO.Great customer support, including assistance during the initial setup. Backup retention for M365 is unlimited, for SaaS products it depends on your personal storage, but is very flexible. Large number of source and target services can be included and integrated in one platform.
What do you dislike about the product?
It would be great to have an better overview of the M365 and the SaaS modules (including status, reports etc.) in one place, at the moment it's two different portals.
What problems is the product solving and how is that benefiting you?
No more worries about content getting lost / deleted (e.g. expired MS Teams recordings, deleted Jira projects, ...). Ability to restore to different locations helps with DR strategy.
Easy, reliable and feature rich.
What do you like best about the product?
As a new user to both HYCU and Nutanix, I have been impressed by the HYCU backup solution. The ease of use in not only setting up and scheduling backups but also upgrading the software is outstanding. The user interface is intuitive, making it simple to configure backup policies, monitor performance, and recover data with minimal effort. The deep integration with Nutanix makes it particularly seamless, allowing for efficient data protection without the need for complex configurations. Additionally, the automation features reduce manual tasks, saving both time and effort. Overall, HYCU’s simplicity, reliability, and integration capabilities stand out the most for me.
What do you dislike about the product?
While HYCU offers a user-friendly and seamless backup experience, there are a few drawbacks. One limitation is its lack of support for tape libraries, which means we cannot integrate it with our existing tape robot for long-term storage or archival purposes. Additionally, more advanced users may find the customisation options somewhat limited, especially if managing a diverse infrastructure beyond Nutanix. These constraints can be a challenge for organisations with broader backup requirements.
What problems is the product solving and how is that benefiting you?
HYCU is solving the challenge of managing complex backup environments by offering a simple, integrated solution for Nutanix platforms. For me, it eliminates the need to juggle multiple tools or perform complicated configurations, streamlining the entire backup and recovery process. This ease of use means I spend less time managing backups and more time focusing on other critical tasks. The automation and scheduling features also ensure data is consistently protected without manual intervention, providing peace of mind and saving valuable time.
Easy to deploy. Great customer service.
What do you like best about the product?
HYCU is very easy to deploy. Users typically set and forget. Customer Support has been solid and consistent when issues arise.
What do you dislike about the product?
HYCU needs greater visibility in the market.
What problems is the product solving and how is that benefiting you?
On-prem and SaaS backup without overly complex solutions.
Wendy and the UK team have been brilliant at introducing us to the benefits of HYCU
What do you like best about the product?
We are still in th early adoptive stage of HYCU, but the R-graph looks a great discovery and cyber tool to use with our customers.
What do you dislike about the product?
To date nothing there has been nothing to dislike about HYCU.
What problems is the product solving and how is that benefiting you?
Providinf a huge range of SaaS back up options to my customer base.
Good Experience
What do you like best about the product?
Easy to use and have a good support, multiplatform
What do you dislike about the product?
Not like research bar in Hycu for microsoft 365
What problems is the product solving and how is that benefiting you?
Upgrade easy in Hycu for Nutanix
Best Backup Product for SMB
What do you like best about the product?
ease of install & ease of use. appliance for setup and go
What do you dislike about the product?
Nothing - everything is perfect as it is
What problems is the product solving and how is that benefiting you?
Licence problems which solved by support
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