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External reviews

579 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Daniel R.

IBM Maximo is technology-rich software for capturing data on work orders and managing assets

  • September 12, 2022
  • Review verified by G2

What do you like best about the product?
I like that it's web-based and easy to use for daily tickets and to make consumer requests. The best thing about Maximo is that it adapts to our experience needs and is very powerful for best inventory workflow management.
What do you dislike about the product?
Sometimes it is usally slow and can take a long time to load the documents.
What problems is the product solving and how is that benefiting you?
We use it to manage costs, track consumer requests and asset management ticketing. It has been very beneficial.


    David W.

Asset management tool with analytical functions

  • September 12, 2022
  • Review verified by G2

What do you like best about the product?
I like that it makes data mining easy and mighty for enterprise asset management. It's great they're easily traceable and that it makes tracking easy.
What do you dislike about the product?
Visually it is not so attractive. I would like them to improve the interface a bit.
What problems is the product solving and how is that benefiting you?
It allows us to manage data transfer processing between departments and promotions and schedule order planning and preventative work. And also helped us better understand the performance and functionality of the assets.


    Camagney M.

Asset management with this great tool

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
I like IBM Maximo because it can analyse different data and follow activities in real-time. Ticketing is great, and it's easy to manage assets with this excellent software.
What do you dislike about the product?
The user interface is not good and is a bit overwhelming.
What problems is the product solving and how is that benefiting you?
Maximo is used to managing assets differently and reducing downtime due to server errors. We were looking for a tool to manage all our help, which was the best option.


    Marjorie T.

Manage work orders track and manage inventory

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
I like it because it allows me to track and manage work orders, and it's easy to use and control inventory effectively, as well as customisable and very intuitive.
What do you dislike about the product?
Performance is excellent, but some features are a bit lacking in optimisation.
What problems is the product solving and how is that benefiting you?
It allows us to track assets, work management, report generation and workflow management.


    Marc K.

A tool that simplifies work order processes

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
I like how easy it is to manage orders, and it's great for ensuring the negative impact is kept to a minimum and productivity is increased. I like the desktop capability and the management of tickets and our assets.
What do you dislike about the product?
Everything is excellent, and I like it, but some functions are not so helpful; I think it is for different companies.
What problems is the product solving and how is that benefiting you?
Order management, inventory and asset tracking, and work order scheduling.


    David H.

Highly efficient asset maintenance and management solution

  • September 08, 2022
  • Review verified by G2

What do you like best about the product?
Works. IBM Maximo is easy to implement and does not require any training to do so. I liked that it offers options to define different types of billing and prevent planning along with management. Also, the monitoring and tracking options are easy to use.
What do you dislike about the product?
The documentation could be a bit easier to read and more concise.
What problems is the product solving and how is that benefiting you?
Tracking analysis, optimisation, capital expenditure decisions, maintenance time improvement and efficiency.


    Riham A.

Manage Asset Performance and Prevent Outages with IBM Maximo

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
For years, I've used IBM products, and Maximo is one of my absolute favorites. I work with several different manufacturers, and Maximo allows me to keep track of them all. It's a comprehensive tool, and it's easy to use and navigate. It has a lot of great features, and it's incredibly versatile. The best feature is Asset Intelligence. You can track usage and predict when things will need maintenance or repair. As a result, I was able to be more efficient, and I was able to cut costs. I was able to focus on the things that mattered, and I was able to get rid of some of the unnecessary costs that we had been paying. I highly recommend this software.
What do you dislike about the product?
I find the product's graphical user interface to be its most intuitive, but it can also be irritating and difficult to change. The "quick-launch" bar, which you drag onto the desktop, seems to work on a set of hidden functions that are very difficult to find; this has become more aggravating since updating Adobe Flash and Firefox addons. I am confident that these issues will soon be a thing of the past once these and others have been fixed. Also, Guide files can be useful, but I think there's room for more functionality, like in apps for Android or iPhone where you can click something like a question mark, and it takes you straight to the relevant guide file.
What problems is the product solving and how is that benefiting you?
I have to say that Maximo is one of the best pieces of software I've ever used in my entire life. It gives me everything I need to take care of my company's assets and properly maintain them. It's very easy to use and very powerful, and I love the way it helps me organize my data. I was able to access all of my equipment details and updates in one centralized location. All of my assets were listed and I could see them all. I also discovered that there are numerous methods for tracking and monitoring my assets. Alarms and notifications are very simple to set up. It's one of the most comprehensive software packages that I've ever used. For those of you with a large number of assets, this is the perfect solution.


    Mary G.

IBM Maximo an ERP journey with real-time cloud storage

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
I like the advanced data management that is easy to use and can be accessed from anywhere; it is excellent for quality and capital management. The documentation and support are pretty amazing.
What do you dislike about the product?
It is an easy-to-use software that comes without any complications.
What problems is the product solving and how is that benefiting you?
It is used as a management software to administer the management aspect and thus optimise most of the procedure and information.


    Deepak K.

IBM MQ packed with great features and easy to use

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
I like this platform, it offers many functions, such as messaging service storage and transmission processing, and it can operate very quickly. It can transfer a large amount of data efficiently.
What do you dislike about the product?
This platform is good, and there is nothing to complain about. Everything is excellent.
What problems is the product solving and how is that benefiting you?
The message queue and asynchronous communication between services were what we needed since we implemented them to increase the efficiency of our services.


    Frank F.

Easy to use asset management solution

  • September 07, 2022
  • Review verified by G2

What do you like best about the product?
It is an ERP solution that works very well and provides flexibility and ease in all its functionalities. I like the wide range of reports that can help make decisions, and IBM Maximo is great to work with.
What do you dislike about the product?
Nothing bad. It is an excellent software that covers our work needs.
What problems is the product solving and how is that benefiting you?
We work with IBM Maximo mainly for application administration and asset management, and everything is positive.