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External reviews

579 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Machinery

Maximo is best when used to it's true potential

  • August 09, 2018
  • Review provided by G2

What do you like best about the product?
The best and worst thing about Maximo is it's confurgability
What do you dislike about the product?
It can do so much that it can be overwhelming
What problems is the product solving and how is that benefiting you?
Budget Control


    Matt C.

Maximo customer since 2005 at DTW Metro Airport

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
the product is versatile and can work for many industires
What do you dislike about the product?
I think the system could be easier to use. more effort needs to be spent on the end user
What problems is the product solving and how is that benefiting you?
logging all work requests for maintenance and Airfield Operations
Recommendations to others considering the product:
spend time on your requirements for the product and get input from your end users


    Daniel P.

maximo 23 years in the making

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
the flexibilty of the software and the opportunity to make is unique
What do you dislike about the product?
the lack of supprting training documentation on industry solutions
What problems is the product solving and how is that benefiting you?
airfield inspections and good reporting


    Andrew T.

Stable Reliable and predicdable updates

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
Maximo has a long track record of stable, predictable and desired updates and upgrades. These updates are well communcatied and the development team behind them is knowledgable and accisble.
What do you dislike about the product?
Maximo has so much flexibility and built in capability it can be overwhelming to the new users.
What problems is the product solving and how is that benefiting you?
Getting the most and best use of assets, whether they be buldings, staff or financial.
Recommendations to others considering the product:
Understand how you do your work and and what you are keeping the same and changing. And dont be afraid to keep chainging


    Management Consulting

Maximo is the most powerful yet flexible asset management package peirod!

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
Maximo's core functionality is expansive and provides more than what's required for most companies to accomplish their asset management objectives. The fact that it can be readily configured to meet even the most complex business process requiremets and includes a robust integration infrastructure makes it the best asset management system in my opinion.
What do you dislike about the product?
Sometimes when reporting "bugs" to support, we are told "that's working as designed", that's probably the most frustrating, but this is not always the case. As well, I would love if within the work flow canvas that you could select the end of an action line and drag it to a new node instead of having to delete and recreate them.
What problems is the product solving and how is that benefiting you?
As a business partner I implement and consult with lots of different clients and even though everyone is using Maximo for asset management, everyone client is unique. I've performed numerous integrations to various financial systems, controls systems, permiting applications etc. As well Maximo's powerful work flow allows us to enforce the simplest to the most complex processes.


    Katherine C.

Recommend Maximo as Best in Class

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
As an IT professional, I love the flexibility of configurating all the various applications within Maximo. My favorite new feature is autoscripting.
What do you dislike about the product?
My biggest pet peave of Maximo is how the new feature packs don't necessarily align with the Industry Solutions. I also do not like how long it takes to get answers from support and when submitting PMRs.
What problems is the product solving and how is that benefiting you?
Our next high priority project will be to implement inventory in Maximo to ensure a large ROI.
Recommendations to others considering the product:
Go to conferences, and ask questions and get demo's from within your industry.


    Utilities

World Class EAM solution

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
Maximo is very intuitive for users to learn. On the technical side it is extremely configurable for almost any business process.
What do you dislike about the product?
Mobile solution has had some problems and needs to be sorted out so IBM can provide a complete solution.
What problems is the product solving and how is that benefiting you?
We have legacy home built systems performing HSE related activities. Maximo HSE provided a platform for us to migrate these business process into one system and retire the legacy systems.


    David M.

Maximo Miller Review

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and the new skin of 7.6.1. New applications and capabilities like inspections.
What do you dislike about the product?
Some design issues such as single asset selection on locations.
What problems is the product solving and how is that benefiting you?
Mainenace programs and keeping assets up and available.
Recommendations to others considering the product:
Pay for quality implementation company as you get what you pay for.


    Recreational Facilities and Services

Very informative - looing forward to growing Maximo in my organization

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
Networking -meeting interesting ppl with similar stories, solutions & ideas.
What do you dislike about the product?
Some of the sessions were longer than my attention span could take :)
What problems is the product solving and how is that benefiting you?
Mobile solution (Anywhere) - painful implementation
Scheduler also not working as planned


    Recreational Facilities and Services

I am the Dta specialist for RCM at Universal Orlando.

  • August 08, 2018
  • Review provided by G2

What do you like best about the product?
I like all the different modules available to me in Maximo.
What do you dislike about the product?
I do not like the limitation that some the new addition come with.
What problems is the product solving and how is that benefiting you?
We are trying to create a mobile solution for our technicians. Anywhere is great but will not work with Work Flows.