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External reviews

579 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    prabakaran k.

Best Work Order Management

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
The best work order management available in the market. Maximo is world leader in Work order and PMs modules.
What do you dislike about the product?
The application designer is the worst product in the entire maximo environment.
What problems is the product solving and how is that benefiting you?
We are using Maximo for Work order and asset mangement, PMs and Procurement. Maximo is the best when it comes to Work order management.
Recommendations to others considering the product:
I would strongly suggest Maximo for Work order, PMs, Asset Management.


    Oil & Energy

Maximo Streamlines Compliance Activities/Issues with Anywhere and Spatial.

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Maximo has significantly improved work management for our field employees and compliance.
What do you dislike about the product?
We have been unable to get Maximo Anywhere and Maximo Spatial working. We had made some strides in getting Spatial working, but then that got broken with a Maximo update to the product. IBM doesn't seem to support the Anywhere and Spatial products like they do the main Maximo product. Currently bugs in both products are delaying/preventing a rollout.

Maximo now has a Cognos offering, but little is shared about how that can be integrated with our existing Cognos implementation. In fact, I have been unable to get information from Maximo, and the Cognos team differs to the Maximo team.
What problems is the product solving and how is that benefiting you?
Work managemenet for all of the field employees. Simplified and streamline entry of Safety, Security and Pipeline events. streamlined management of the company's fleet; Improved maintenance of our Compressor stations. We would like to further enable the field with mobility and access to our GIS/PODS data, but the Anywhere and Spatial products are not working.


    Utilities

Maximo is essential to our business but it could be improved

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Maximo is complex- a truy powerful shell for data and work flows. It's vital in many of our daily business decisions at our large public utility.
What do you dislike about the product?
Maximo needs a complete U/X refresh. It's difficult to retrieve information, users must go through multiple screens, the lack of visuals and discrete business decisonmaking capability in a short timeframe is not acceptible in today's tech environment.
What problems is the product solving and how is that benefiting you?
Asset management, Supply Chain Functions, Contract Management, handling over 10B of spend per year.


    Oil & Energy

Starting a new chalenge

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
The flexibility of Maximo and all capabilities are helping us to drive our requirements to install and use the product
What do you dislike about the product?
The time to implement (I would like to use in avanced :))
What problems is the product solving and how is that benefiting you?
ITM problems and BPM issues
Recommendations to others considering the product:
A great Software to drive big decisions


    Chris W.

Everything and then some...

  • February 12, 2019
  • Review provided by G2

What do you like best about the product?
Maximo does everything we need it to. I like how it does everything that our business partners want it to, and how it integrates with multiple systems of ours.
What do you dislike about the product?
I'd love to see it scale a bit better. Maximo can be deployed to multiple servers, but I'd really love to see a Docker implementation. It comes with a SOAP service, but a REST service would also be better. Maybe this is around in future versions, but it seems absent in 8.5.

The future is here, and we're anxious to see somethig faster and more scaleable. I hope to see what the future holds at Think.
What problems is the product solving and how is that benefiting you?
We need to create Work Orders and everything related to work orders. The system offers excellent integrations with our own internal systems, and does everything that our business partners want it to.


    Utilities

Turnkey Asset Management with interface options

  • February 11, 2019
  • Review provided by G2

What do you like best about the product?
The ability to integrate with the product
What do you dislike about the product?
Lack of documentation for heavy customizations
What problems is the product solving and how is that benefiting you?
Asset Management and Work Execution in the Field
Recommendations to others considering the product:
Check out WorkCenters as an alternative to the Mobile Suite, depending on needs.


    John H.

Maximo, best in EAM

  • February 11, 2019
  • Review provided by G2

What do you like best about the product?
Maximo is the best system for enterprise asset management and I personally like the work centers and the Maximo Asset Health Insight add-on
What do you dislike about the product?
There are still a lot of issues with Maximo Scheduler and also missing functionalitz
What problems is the product solving and how is that benefiting you?
Everrything in the area of asset management and service management
Recommendations to others considering the product:
Keep improving and adding work center for the new user experience


    Defense & Space

Lots of options, but not very easy to use

  • December 02, 2018
  • Review provided by G2

What do you like best about the product?
Maximo moves quickly, and you can customize it to have almost any configuration of fields you can imagine. Maximo integrates well with other solutions to work across an entire organization.
What do you dislike about the product?
When the designers of a view pick a lot of fields, finding your way between them is cluttered and confusing. Also, Maximo plays better with some back-ends than others.
What problems is the product solving and how is that benefiting you?
We have found Maximo works well for housing a lot of kind of siloed teams tickets, helping us to start talking to each other more, because now we can send tickets back and forth between teams.


    Packaging and Containers

Easy interface

  • November 06, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use, beginner level software. Always had very little issues with data entry and repetitive function.
What do you dislike about the product?
Sometimes our server went down, and after that would happen Maximo was unreachable for hours
What problems is the product solving and how is that benefiting you?
Maintenance department at a global confectionery manufacturer. Logging labor, inventory and work order/service requests.


    Aviation & Aerospace

IBM Maximo

  • October 23, 2018
  • Review provided by G2

What do you like best about the product?
The best tool I have seen for Asset and Change Management
What do you dislike about the product?
Maintenance of the app itself can be tricky if you do not stay on top of it
What problems is the product solving and how is that benefiting you?
Keeping track of the entire lifecycle of our corporate apps from purchase through disposition