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External reviews

579 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Utilities

IT for Maximo

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Asset Management and reporting... Can run congos reports to get to the information that you need.
What do you dislike about the product?
User interface is not usable at times and hard to understand.
What problems is the product solving and how is that benefiting you?
Asset Management


    harish s.

comprehensive application

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
features and extended supply chain are good features
What do you dislike about the product?
UI, responsiveness is pretty slow at times. needs more of single click path breaking operations. eg. desktop requisitions
What problems is the product solving and how is that benefiting you?
maintenance operatyions


    Government Administration

Own your maintenance journey

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Robust APIs, workflow, renewed focus on UX
What do you dislike about the product?
Old UI, dependence on java, poor L1 help
What problems is the product solving and how is that benefiting you?
Company-wide Asset Management, property tracking, maintenance scheduling and planning. Hazard manager, space billing
Recommendations to others considering the product:
Figure out what problem you are trying to solve. Don't go straight to technology. Be wary of biting off more than you can chew and instead be practical and stage your releases. Have a vision, but be practical and realistic with your rollout and your phased releases.


    Government Administration

Mobile Maximo usage

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Provides for a systematic method for analyzing data from maintenance activities.
What do you dislike about the product?
Connectivity issues in remote locations leaves the technicians with a negative attitude towards the product.
What problems is the product solving and how is that benefiting you?
Transitioning from a paper based PM system which provides zero insight into what is really going on. Benefits are still "in process" as we haven't fully made the switch to mobile.
Recommendations to others considering the product:
Don't even think about customizing anything in the software. The product will meet most if not all needs and customization is the pain that will never stop.,


    Rano N.

Maximo Ad Hoc on demand Ad Hoc reporting needs improvement (Date calculation functions and accuracy)

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
MAximo Ad Hoc reporting allows end users to create their own report without going to IT for simple reports.
What do you dislike about the product?
The Ad Hoc reporting Date arithmetic is hard to use. Very hard to calculate difference between dates.
What problems is the product solving and how is that benefiting you?
Provide frequently used end user reports efficiently from any user. Reduce reliance on IT to create simple reports.


    sharon s.

Maximo

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Fast, powerful data resource. Quickly gives results, cloud based and safe. Able to log in anywhere.
What do you dislike about the product?
Need add-ons to unlock full potential. Need IT people to understand all the add-ons and what works, additional costs
What problems is the product solving and how is that benefiting you?
New to Maximo - just started using it last year. 7.6 SaaS.


    Utilities

excellent product

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
different industry coverage and exertise, soa arhitecture
What do you dislike about the product?
user interface - needs to be modernized.
What problems is the product solving and how is that benefiting you?
asset management - lower costs


    Media Production

saas maximo

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
the 3 options that are available in this product
What do you dislike about the product?
the features are still not very clearly distinguished in your website, other than saying that one fits in for leaner use vs the others
What problems is the product solving and how is that benefiting you?
i am a service provider and we support solving multiple use cases in multiple industries


    Medical Devices

Great all-in-one solution

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Maximo has helped enable our business to have an all-in-one solution for Asset Management and Tools Calibration. Similarly, Maximo is one of the few (if not the only) EAM system which is compliant with the FDA 21 Part 11 (electronic records and digital signatures). Coming from a medical device industry, this has been paramount for us.
What do you dislike about the product?
In order to fully tap into all of the capabilities Maximo offers, you need to add various other "bolt-ons" or additional solutions offered by IBM. Would really like to see these included in the base Maximo offering.
What problems is the product solving and how is that benefiting you?
Having a standardized, global solution to manage all of our Enterprise Assets in a medical device industry.


    Aviation & Aerospace

Application is used across our business to support various industries, i.e Aerospace, Defense.

  • April 24, 2019
  • Review provided by G2

What do you like best about the product?
Ability to configure the system to support the individual business needs.
What do you dislike about the product?
Could use additional user assistance in more detailed explanation.
What problems is the product solving and how is that benefiting you?
Supply Chain Management and maintenance functionalities. Reducing failures, increasing productivity and working more efficiently.
Recommendations to others considering the product:
Use all functionality