I am familiar with Skyhigh and Symantec. The customer's AWS environment is being used, so that understanding is correct. I help customers install and maintain policies and also provide deployment for my customers. They use Threat Protection and the categories, and the antivirus in the Web Proxy as part of the solution they use. I only work with Security Web Gateway, so that is my experience.
Skyhigh Security Service Edge (SSE) (AWS Private Offer Only)
Skyhigh SecurityExternal reviews
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Secure web access has improved threat protection while certificate management still needs work
What is our primary use case?
What is most valuable?
In my opinion, the best features of Skyhigh Security are that it is easy to recommend because it is not expensive like Symantec, and second is antivirus, and third, I think it is not heavy. It is actually very flexible, so I think that is the opportunity since it is not resource-intensive. This price is reasonable, so what I mean is their strength, what they can tell the customer is that they have this technology, but it is not that expensive, and something like that can be their strength compared to other proxies because today, everything is so expensive.
What needs improvement?
So far, only the certification part caused me some issues and some challenges. The certification requires some improvement to not cause so many troubles. The UI is another area where there is room for improvement in the product. It is actually an old style, so I actually prefer the Symantec UI, so the UI might need a refresh, but the rest of them are satisfying and not hard.
For how long have I used the solution?
I have worked in the security part for four years, so I think almost three years with Skyhigh Security.
What do I think about the stability of the solution?
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security, and after the deployment, they use it for years.
How are customer service and support?
I would rate customer service as nine out of ten, because there is only one Korean speaker for the technical support of Skyhigh Security.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is my first job as an engineer, so I have not worked with other vendors or used some alternatives, but I am now working for Symantec Proxy, Skyhigh Security, and Menlo RBI.
How was the initial setup?
Installing was not hard, but talking with the customer about the certification was difficult, so making them understand is hard, but the installation was actually easy.
What about the implementation team?
There were three engineers, but now only me, so only one person from my side takes part in this deployment process.
What was our ROI?
This is my first job as an engineer, so I have not worked with other vendors or used some alternatives, but I am now working for Symantec Proxy, Skyhigh Security, and Menlo RBI.
What other advice do I have?
It depends on the environment, I think, and I am saying that not all, but in Korea, most of the customers prefer on-premise. The setup and configuration process for Skyhigh Security can be short as a month, but regularly three months, and long as six months. The deployment may last up to half a year.
I think analytics are better for understanding security posture, but actually, I was using the Web Gateway, so all the analysis and logs were made by Linux, which I do not prefer because they have so many things to do. It is good for the customer, but not for me.
I think with the cloud, cloud SWG, anyone can access through the proxy, which is the good part, and it is something they can tell someone that is their strength. My overall rating for this product is seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Cloud security features have improved security management and cut operational costs
What is our primary use case?
The typical use case for our clients is cloud security.
What is most valuable?
The cloud security features are the most valuable. The solution significantly helps in enhancing security management. It also contributes to operational cost savings.
What needs improvement?
The solution has room for improvement in its DDoS protection. Additionally, the documentation needs enhancement to provide easier setup for users.
For how long have I used the solution?
I have used the solution for two years.
What do I think about the stability of the solution?
I rate the stability as seven out of ten.
What do I think about the scalability of the solution?
I rate the scalability as eight out of ten.
How was the initial setup?
The initial setup was challenging, and the documentation could be improved to make it easier.
What other advice do I have?
I would recommend Skyhigh Security to others. I rate the overall solution an eight out of ten.
Enhances security by providing strong threat protection capabilities
How has it helped my organization?
We have better data protection after implementing the product.
What is most valuable?
The product enables us to scan files for viruses and vulnerabilities. The threat protection capabilities are very strong. The product handles our compliance and governance challenges well. It enhances our security.
What needs improvement?
It is difficult for non-technical people to learn the tool. There are no training videos available for the product.
For how long have I used the solution?
I have been using the solution for about five years.
Which solution did I use previously and why did I switch?
We used Cisco IronPort before. It was very expensive, so we switched to Skyhigh.
How was the initial setup?
The implementation is very easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive. The cost is comparable to other products in the market. The licensing model is perfect.
Which other solutions did I evaluate?
I have also used Cisco Firepower.
What other advice do I have?
I am a reseller. The solution does not have an AI mechanism, but it is connected to an SIEM system. The SIEM system has AI, and Skyhigh transports the events to the SIEM system. We are planning to stay with Skyhigh Security. We have integrated the solution with our existing infrastructure.
I will recommend the tool to others. The tool has all the features I need. It is very popular in our country. Many companies and government organizations use it. Bigger companies use the solution more. Small companies in our country do not use security products. The solution’s website provides documentation. I learned the tool myself.
Overall, I rate the product an eight out of ten.
Provides security to remote users and has an easy deployment
What is our primary use case?
We use the solution to provide security to remote users.
What is most valuable?
Skyhigh offers solutions like WLP and CASB. These tools provide instructions and guidelines for enhancing data security. Additionally, they offer additional software solutions for further protection.
What needs improvement?
Skyhigh Security is complex to manage. While it should ideally be more user-friendly, customers often find themselves having to manage it post-deployment.
For how long have I used the solution?
I have been using Skyhigh Security for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward. It takes 30 minutes for normal while for bigger deployment, it may take upto two hours. You have to install the agent, and install the certificate. One engineer is enough to deploy to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing varies depending on factors such as requirements and the management. While it may not be the cheapest option, it's generally reasonable for what it offers. Ultimately, the cost depends on the deal and the level of service required.
Which other solutions did I evaluate?
FortiGuard is a little easy to manage.
What other advice do I have?
The functionality of Skyhigh Security is comprehensive, but it may be complex for our customers. The technical team can navigate it, ordinary users may find it daunting without extensive research. They may require assistance from MSP for effective management. The portal should be designed to be user-friendly, ensuring ease of understanding for the IT team or any other relevant department.
The DLP component ensures compliance with HIPAA and PI regulations. They maintain a static portal to track other compliance requirements they're adhering to.
I recommend the solution. However, they'll need well-trained professionals to manage it effectively. If you have another VPN and connect it to this network, it may cause some issues and require constant troubleshooting. This could potentially block agents, so it's important to carefully configure the settings from the outset. Fine-tuning is necessary, so it's crucial to dedicate time and effort to the project.
Overall, I rate the solution an eight out of ten.
Simple and easy
What do you like best about the product?
it is easy to use, intuitive, I really like the way to configure it, you can do it in a few minutes, it is also a great complement to other security tools on the market, it is complete
What do you dislike about the product?
I don't have any points, as the tool helps me a lot.
What problems is the product solving and how is that benefiting you?
it is helping us in the prevention of data loss and improving data resilience
Provides good security, availability, and policy granularity
What is our primary use case?
We use Skyhigh Security to block user access or personal access. We have some services to prevent users from consuming all bandwidth for some applications that are very important for the organization. We also use the solution to permit some users to access personal networks.
What is most valuable?
The solution provides great security, higher availability, and policy granularity. Its integration with Active Directory and troubleshooting are important. The solution also provides easy integration and implementation.
What needs improvement?
The only problem I had with the solution was its bad integration with security devices. The feature that we would like to have is a hybrid environment, including both cloud and on-premises. Some users don't have a hybrid model.
For how long have I used the solution?
I have been using Skyhigh Security for four years.
What do I think about the stability of the solution?
Skyhigh Security is a very stable solution.
What do I think about the scalability of the solution?
The solution provides very good scalability.
How was the initial setup?
The solution's initial setup is easy. Since our company has a very clear internet surfing policy, it is easy to implement it on the device without any problem. The solution's deployment takes one month. One engineer from my team and one engineer from the vendor side helped with the deployment process.
What other advice do I have?
We have a centralized model where our appliance is centralized. It's easy to maintain and upgrade the solution.
Overall, I rate the solution an eight out of ten.
Skyhigh SSE
What do you like best about the product?
CASB is best product of Skyhigh Security Service EDGE
What do you dislike about the product?
In Sky high Security Service edge managened agent from another Epo console that is complicated for user
What problems is the product solving and how is that benefiting you?
Control and Restrict Managed and Unmanaged Device to using Sanctiond and Unsactiond Cloud Apps
Essential Tool
What do you like best about the product?
Stands out for its integration with other tools, helping us in the process as a whole
What do you dislike about the product?
No points in that regard. Recommended tool
What problems is the product solving and how is that benefiting you?
Detect sensitive data through implemented policies
Solid partner and platform
What do you like best about the product?
The pricing model enagles us to integrate various SaaS solutions without increasing costs. Moreover, the ease of use to integrate new platforms as our portfolio changes.
What do you dislike about the product?
There are some SaaS platforms not available. However, Skyhigh is great to work with to identify pathways to develop and recommend opportunities and enhancements to the Skyhigh Security Service Edge.
What problems is the product solving and how is that benefiting you?
Skyhigh provides great visibilty and management on our SaaS data usage by both corporate users and external collaborators.
Amazing Skyhigh Security Service Edge - HQ
What do you like best about the product?
Skyhigh Security Service Edge is simple, no complication, easy to use, intuitive, I really like the way to configure it, you can do it in a couple of minutes, it is also a great complement to other security tools in the market. Esay to implement and integrate with other tools like SIEM and Active Directory. I use Skyhigh Security Service Edge in my daily basis and its custumer support is ok for us.
What do you dislike about the product?
In my case, I would say that Skyhigh Security Service Edge lacks reports, sometimes business units need different types of reports and Skyhigh Security Service Edge only has a couple of useless reports.
What problems is the product solving and how is that benefiting you?
One of the biggest problems that Skyhigh Security Service Edge helps us solve has to do with web filtering and cloud security compliance, now the end user can be safe from a variety of threats on the Internet.
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