We primarily use it for network automation and security or CVE resolution.
External reviews
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Great tool for automating deployments
Saves thousands of hours and helps to resolve security issues within minutes
What is our primary use case?
How has it helped my organization?
We save thousands of hours a year doing security updates and configuration updates. We save our administrator's time by pushing updates. It is a one-click solution, and all they have to do now is pull down whatever they need for their configs. It saves about 4,000 man hours a year.
If you imagine Tier 1, 2, and 3 administrators, I am sitting more at the Tier 3 level. We are able to push out more complicated configurations. We can do just an SSH push to thousands of devices. It saves the time of our administrators from having to go into the console of every device. They do not have to SSH into every device and manually type in those configs. We can resolve security issues within a matter of minutes rather than days.
You have the initial big push to get Ansible set up and running in the environment, but once it is there, any tweaks or changes involve just edits to the code base, and you are good to go. It is not at all intensive.
Red Hat Ansible Automation Platform has not reduced the training required to learn how to automate things. We are starting from scratch, so there is always going to be a learning curve associated with it. The more you peel that onion, the more involved it gets, and the more you have to learn about it.
Red Hat Ansible Automation Platform helps connect teams, such as developers, operations, or security so that they can automate together. It is hard to get anything done if all of those players are not talking. Knowledge bases are not siloed anymore. Previously, we did not have a cross-talk or sharing of information. Now that we have the platform, we have to share knowledge back and forth where we are pushing an update and they are telling us what is broken. There is constant feedback. There is a good feedback loop.
Red Hat Ansible Automation Platform has helped to reduce the time we spend on low-value or repetitive tasks. It is hard to quantify the time savings because of the mass scale at which we use it, but it would be within thousands of man hours a year.
My guess is that Red Hat Ansible Automation Platform has saved us costs, but I am not in a position to see those numbers.
What is most valuable?
When you have an enterprise-level number of network devices, the ability to quickly push out security updates to thousands of devices is the biggest thing.
What needs improvement?
At this time, I do not have anything to improve. What we struggle with is the knowledge base, but that is more about us having to go and find it and learn the platform on our own rather than an actual Ansible issue.
For how long have I used the solution?
I have been using Red Hat Ansible Automation Platform for the last eight months.
What do I think about the stability of the solution?
It is pretty good. Usually, if we have any issues, they are user-induced. When Ansible goes down or there is an issue like that, it is usually something we have done at the backend rather than Ansible itself.
What do I think about the scalability of the solution?
It is very scalable. The way we use it is that we tie it in with another app to touch all of our devices and to deploy any configurations or whatever we need to push. Our code base sits on Git, and then we use another company for monitoring our devices. With one tower, or two for redundancy, we are able to push to more than 5,000 devices.
How are customer service and support?
It has been good so far. There have been a few cases for which we reached out to them to get some help. I have not interacted with them personally, but I have heard good things. I would rate their support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any similar solution.
How was the initial setup?
I was not there when we set it up. In terms of the deployment model, we still have one that is in the VM, and we are also using the containerized version. It is still Ansible Tower.
What was our ROI?
It has saved us thousands of man hours.
Which other solutions did I evaluate?
I was not there when we set it up. We have been using it for about four years. I am not sure about what happened before then.
What other advice do I have?
I would rate Red Hat Ansible Automation Platform a nine out of ten.
flexible and adaptative
Ansible Automation
Helps with patching and keeping everything compliant
What is our primary use case?
We use it for the bot. It helps to keep tracking all the automation processes that are ongoing in your ecosystem
How has it helped my organization?
It helps with patching and keeping everything compliant.
What is most valuable?
Automation tracking is the most valuable feature.
What needs improvement?
The SSM connection access needs improvement because right now, they do everything through SSH.
For how long have I used the solution?
I have been Red Hat Ansible Automation Platform for a few years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
If there's some cloud add ons, we would increase the usage. Only admins use the solution.
How was the initial setup?
We just create a server, and then we use that server to on-premesis.
What other advice do I have?
Ansible has good performance. Overall, I rate the solution an eight out of ten.
Easy to automate configuration over several suppliers
Simple, Effective and easy to use
Telco Cloud, automation and DevOps expert
The Ansible Automation Platform user experience in general is so good.
More automation if you have a complete Ansible project that contains inventory, ansible.cfg, vault, roles to automate the creation of all required resources like Machine Credentials, Vault Credentials and inventory and tie them together automatically.
Workflow job template with ability to add conditions and add "Requires Approval" to manage risky tasks that need manual intervention.