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Reviews from AWS customer

5 AWS reviews

External reviews

362 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Telecommunications

Great tool for automating deployments

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The playbook format is easy to understand and intuitve.
What do you dislike about the product?
Role dependencies are not included recursively
What problems is the product solving and how is that benefiting you?
Code deployment


    reviewer2398626

Saves thousands of hours and helps to resolve security issues within minutes

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We primarily use it for network automation and security or CVE resolution.

How has it helped my organization?

We save thousands of hours a year doing security updates and configuration updates. We save our administrator's time by pushing updates. It is a one-click solution, and all they have to do now is pull down whatever they need for their configs. It saves about 4,000 man hours a year.

If you imagine Tier 1, 2, and 3 administrators, I am sitting more at the Tier 3 level. We are able to push out more complicated configurations. We can do just an SSH push to thousands of devices. It saves the time of our administrators from having to go into the console of every device. They do not have to SSH into every device and manually type in those configs. We can resolve security issues within a matter of minutes rather than days.

You have the initial big push to get Ansible set up and running in the environment, but once it is there, any tweaks or changes involve just edits to the code base, and you are good to go. It is not at all intensive.

Red Hat Ansible Automation Platform has not reduced the training required to learn how to automate things. We are starting from scratch, so there is always going to be a learning curve associated with it. The more you peel that onion, the more involved it gets, and the more you have to learn about it.

Red Hat Ansible Automation Platform helps connect teams, such as developers, operations, or security so that they can automate together. It is hard to get anything done if all of those players are not talking. Knowledge bases are not siloed anymore. Previously, we did not have a cross-talk or sharing of information. Now that we have the platform, we have to share knowledge back and forth where we are pushing an update and they are telling us what is broken. There is constant feedback. There is a good feedback loop.

Red Hat Ansible Automation Platform has helped to reduce the time we spend on low-value or repetitive tasks. It is hard to quantify the time savings because of the mass scale at which we use it, but it would be within thousands of man hours a year.

My guess is that Red Hat Ansible Automation Platform has saved us costs, but I am not in a position to see those numbers.

What is most valuable?

When you have an enterprise-level number of network devices, the ability to quickly push out security updates to thousands of devices is the biggest thing.

What needs improvement?

At this time, I do not have anything to improve. What we struggle with is the knowledge base, but that is more about us having to go and find it and learn the platform on our own rather than an actual Ansible issue.

For how long have I used the solution?

I have been using Red Hat Ansible Automation Platform for the last eight months.

What do I think about the stability of the solution?

It is pretty good. Usually, if we have any issues, they are user-induced. When Ansible goes down or there is an issue like that, it is usually something we have done at the backend rather than Ansible itself.

What do I think about the scalability of the solution?

It is very scalable. The way we use it is that we tie it in with another app to touch all of our devices and to deploy any configurations or whatever we need to push. Our code base sits on Git, and then we use another company for monitoring our devices. With one tower, or two for redundancy, we are able to push to more than 5,000 devices.

How are customer service and support?

It has been good so far. There have been a few cases for which we reached out to them to get some help. I have not interacted with them personally, but I have heard good things. I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any similar solution.

How was the initial setup?

I was not there when we set it up. In terms of the deployment model, we still have one that is in the VM, and we are also using the containerized version. It is still Ansible Tower.

What was our ROI?

It has saved us thousands of man hours.

Which other solutions did I evaluate?

I was not there when we set it up. We have been using it for about four years. I am not sure about what happened before then.

What other advice do I have?

I would rate Red Hat Ansible Automation Platform a nine out of ten.


    david m.

flexible and adaptative

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
flexible and big capyilarity to reach all the end points
What do you dislike about the product?
lack of postgre SQL support by RedHat in new version
What problems is the product solving and how is that benefiting you?
reach heterogeneus endpoints


    Airlines/Aviation

Ansible Automation

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
YAML and collections make creating automation simple
What do you dislike about the product?
The community can dillute automation efforts when access to offical repos are blocked behind a paywall
What problems is the product solving and how is that benefiting you?
Simplifying infrastructure automation


    reviewer1686387

Helps with patching and keeping everything compliant

  • May 02, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use it for the bot. It helps to keep tracking all the automation processes that are ongoing in your ecosystem

How has it helped my organization?

It helps with patching and keeping everything compliant.

What is most valuable?

Automation tracking is the most valuable feature.

What needs improvement?

The SSM connection access needs improvement because right now, they do everything through SSH.

For how long have I used the solution?

I have been Red Hat Ansible Automation Platform for a few years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

If there's some cloud add ons, we would increase the usage. Only admins use the solution.

How was the initial setup?

We just create a server, and then we use that server to on-premesis.

What other advice do I have?

Ansible has good performance. Overall, I rate the solution an eight out of ten.


    Consumer Goods

Easy to automate configuration over several suppliers

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Easy to automate configuration over several suppliers
What do you dislike about the product?
Some programming understanding needed. Could integrate some boxes workflows
What problems is the product solving and how is that benefiting you?
We can create groups of devices that we need to do configuration changes and permits to do it with low effort and downtime


    Computer Networking

Simple, Effective and easy to use

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Can help automate repetitive tasks and simplify management of network devices
What do you dislike about the product?
Lose familiarity with CLI with over reliance on the product
What problems is the product solving and how is that benefiting you?
Repetitve tasks which can lead to human errors


    Mustafa Abdel Hady R.

Telco Cloud, automation and DevOps expert

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
It runs inside containers, so the separation between control plane and execution plane gives a lot of flexibility.
The Ansible Automation Platform user experience in general is so good.
What do you dislike about the product?
No playbook viewer or editor with visual syntax validator.
More automation if you have a complete Ansible project that contains inventory, ansible.cfg, vault, roles to automate the creation of all required resources like Machine Credentials, Vault Credentials and inventory and tie them together automatically.
What problems is the product solving and how is that benefiting you?
Automating complex tasks. Pushing configurations to network devices. Idempotent, so can be used for checks. Easily backup of network configurations.
Workflow job template with ability to add conditions and add "Requires Approval" to manage risky tasks that need manual intervention.


    Hospital & Health Care

An usefull technology for enterprise

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I think the best part is enterprise support and flexibility of the confif of product
What do you dislike about the product?
I think is a great prodyct, may be it could improve documentation
What problems is the product solving and how is that benefiting you?
It allows us to deploy many instances easyly


    Telecommunications

Used to deploy rhel servers

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
The esase of use. It works smoothly and with no errors.
What do you dislike about the product?
I use it for all. Have nothing that would be not useful.
What problems is the product solving and how is that benefiting you?
Easing the pipeline