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IBM Instana Observability

IBM Software | 1

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External reviews

377 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Human Resources

Database Administrator

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Drill down function to know what execution call or SQL behind it is the performance problem.
What do you dislike about the product?
Very happy with this product overall. Maybe improve the user interface can be imporved for non application users.
What problems is the product solving and how is that benefiting you?
Identify the performance problem easily.
Recommendations to others considering the product:
Fully test it before you buy it.


    Gal L.

Simply the best APM out there. Supports most advanced technologies with great ROI.

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
- Automatic technologies detection and monitoring (constantly)
- Support all components cross the technology stack (client side, server side, containers, DB,...)
- Provide an holistic view cross the technology stack
- Very good transaction analysis, sub millisecond tracing.
- Easy to use also for business related departments.
- Combine both APM and logging in transaction granularity
- Innovative AI driven proactive monitoring and notification
- 0 TCO and maintenance
- Great ROI
- Stable
- Instant support 24/7
What do you dislike about the product?
- Logs query could be improved
- Support complex query for transactional data and logs
What problems is the product solving and how is that benefiting you?
- Transaction monitoring for reactive code.
- Complete transactional tracing (Not statistical) with APM and logging details
- Business colleges are able to easily monitor accounts performance with customized views
- Outstanding and innovative UX enable to analyze technical issues in a way no other APM provide.
- Zero (0) maintenance for the APM, enable the development and devOps team to focus on our product.
Recommendations to others considering the product:
After experimenting several APM solutions, I concluded Instana to be the best APM currently in the market.
In less than 20 sec Instana will automatically detect your technologies and will enable you the most intuitive and innovative dashboard to monitor and control.
It is one of the few tools that enables you to control your APM, transactions and *logs* in one holistic view.
Plays well with all the advanced technologies (either client side , server side or containers).
Became a must use tool for our daily work activity.


    Alvaro S.

Awesome

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
UI is really user friendly and you can identify any issue really fast
What do you dislike about the product?
the query system sometimes is confusing
What problems is the product solving and how is that benefiting you?
We can tackle prod issues really fast since we are able to identify them quickly
Recommendations to others considering the product:
You need to provide some sort of help while querying


    Oldrich N.

Instana review

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Deep insight Instana gives me when troubleshooting our Kubernetes based applications.
Amazing visualization of the Infrastructure.
What do you dislike about the product?
It's really dificult to find something I don't like.
What problems is the product solving and how is that benefiting you?
Instana is for us a key monitoring solution for our Kubernetes clusters. It's useful not only for proactive monitoring, but also for after-fact post mortem analysis.


    Sebastian W.

Great Application Performance Monitoring with Minimal Instrumentation Effort and Great Value

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Almost no instrumentation needed - just add the agent to your host and the sensor to your code, and it will collect all necessary data.
Pricing - Instana has a very sensible pricing policy which makes it actually a great value for your money.
Performance - the SaaS performs flawlessly.
Perfect for microservices - automatically aggregates relevant metrics across multiple hosts and services based on a configuration
auto discovery - discovers and monitors public cloud services you use for Azure and AWS
What do you dislike about the product?
The incident heuristic needs some improvements - some issues declared as incidents such as drop of requests are just regular events happening in our system. There should be a way for the system to learn or a facility to configure this.
What problems is the product solving and how is that benefiting you?
Incident Detection
Alerting on Incidents
Measure availability of overall service / determine our SLA
Understand how our microservice architecture performs as a whole


    Retail

Useful tool

  • January 08, 2019
  • Review verified by G2

What do you like best about the product?
Good for seeing all my infrastructure at once.
What do you dislike about the product?
Filtering could be better to only see what I have searched for, not everything in a server that contains what I want
What problems is the product solving and how is that benefiting you?
Monitoring


    Information Services

sortware developer

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
Ability to trace request time execution, memory allocation, network traffic
What do you dislike about the product?
a query language that in have to use, in order to find something
What problems is the product solving and how is that benefiting you?
web application performance issues