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Super tool
What do you like best about the product?
Easy of use, 0 time to maintain update the tool, stability, the interfacace is really user friendly, responsivness is also pretty great
What do you dislike about the product?
Lack of sth like parmament links -> i have my own filters for checking the bugs in last few hours. When i copy deep link (which looks terrible btw. there should be some way to make it shorter) and paste it back to browser the time period is not really last 15 minutes but exactly the 15 minutes i was using the tool. So if i use it daily i need to daily after pasting the link have one more step and adjust the filter(which is also waste of resources, because i actually i do 2 searches instead of one)
What problems is the product solving and how is that benefiting you?
Pain points in our infrastructure, the slow reponses on REST API that needs to be optimized. Memory leaks in containers. Wasted resouces (oversized containers)
Recommendations to others considering the product:
Please play a bit with the tool and do a deep dive as there is many useful features that you not even know that you need.
It can make your job a lot easier.
It can make your job a lot easier.
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Flexible monitoring and reasonable pricing
What do you like best about the product?
Instana offers a large variety of features at a simple, fixed pricing model. Besides the usual distributed tracing and error logging, Instana offers infrastructure monitoring, StatsD collection, web and mobile monitoring, as well as highly customizable views and alerts. Setting up an Instana agent was extremely easy (we used the Ruby on Rails / Kubernetes integration). The logging is unsampled and customizable.
What do you dislike about the product?
The UI has a steep learning curve if you're used to other APM software. Expect to learn a lot of new terminology and configuration options before you can set up a usable dashboard. Unlike other APM providers, Instana gives you a great deal of flexibility in how data is presented -- which is great for expert users, but novices will almost certainly be lost.
What problems is the product solving and how is that benefiting you?
We use Instana to monitor our infrastructure, keep track of errors, and analyze calls to identify performance bottlenecks. After just a few days of using Instana, we identified several load-balancing issues with our setup as well as multiple N+1 problems in our database queries.
Monitoring and Observability with Instana
What do you like best about the product?
Ease of Usage is very simple and the co-relation of alerts with downstream services which helps us to reduce the MTTR and improve MTTI. Also, they have very nicely managed documentation which makes the integration very easy. They have the best Automatic Root Cause Analysis of Microservices to give us a deeper insight into the complex environment that we have.
What do you dislike about the product?
We were surprised to see the dashboarding capabilities tool provides, I am sure they will build a better solution as they did for observability
What problems is the product solving and how is that benefiting you?
Faster MTTR
Uptime Reporting - SRE Based
Predicting Problems earlier
Operational Efficiency
Uptime Reporting - SRE Based
Predicting Problems earlier
Operational Efficiency
Recommendations to others considering the product:
If your organisation is choosing to migrate to microservices and you want to build a robust observability tool for the complex infrastructure this is the tool.
Great Product And Team That Allows My Platform To Thrive
What do you like best about the product?
The Account Manager and Product Managers are very available and easy to work with. They are eager to help and hear us for any questions, concerns, or feature requests my team has. Aside from their amazing team, the Instana product itself is great and has proven to be a critical part of our platform. The ability to debug issues and find the root causes is critical to preventing those issues in the future.
What do you dislike about the product?
Initially the product was difficult to navigate as there are so many features and services it provides. But documentation has since gotten much better and the Account Managers are always willing to jump on a call and help out with any questions.
What problems is the product solving and how is that benefiting you?
We use Instana for many different purposes. Firstly, we use it reactively when issues or bugs arise and we need to find the source. We also use it as a monitoring and alerting service so we know when our platform is having performance issues. It's vital in our platform remaining performant and available to our users.
Amazing features
What do you like best about the product?
Easy to get started with, great documentation, amazing features, prompt support.
What do you dislike about the product?
More integration features to be developed.
What problems is the product solving and how is that benefiting you?
Release Management, SLI/SLO Tracking.
Easy to use
What do you like best about the product?
Instana is really a turnkey product and easy to use
What do you dislike about the product?
Instana is pretty young and unknown in the IT world
What problems is the product solving and how is that benefiting you?
Errors, improving performances like time response, number of internal calls, etc.
Detect and react to performance issues in real time
What do you like best about the product?
- GUI is intuitive and easy to navigate
- Automatic discovery, just install the agents and start monitoring
- A bird's eye view to Kubernetes cluster
- Several available notification channel types e.g. Slack, Teams, Email
- Helpful and friendly people
- Continuous updates and new features are released often
- Automatic discovery, just install the agents and start monitoring
- A bird's eye view to Kubernetes cluster
- Several available notification channel types e.g. Slack, Teams, Email
- Helpful and friendly people
- Continuous updates and new features are released often
What do you dislike about the product?
- Sometimes it has taken very long to get a reply when submitting a support case through customer portal
What problems is the product solving and how is that benefiting you?
- Finding the root cause of problems is much faster now
- Get insights into how your app performs and detect problems before your users do
- Get insights into how your app performs and detect problems before your users do
Instana - Great solution for infrastructure monitoring and APM
What do you like best about the product?
We moved from Zabbix to Instana. With the rollout of the Instana agents on our servers we more or less out of the box got much better insights into our system landscape and application performance:
- Easy to setup
- Automated discovery
- Coverage of supported technologies
- Detailed infrastructure monitoring
- Flexible configuration of applications used for APM - great for monitoring micro services
Support from Instana is great. Usually you get very fast response on your questions.
When features are not supported by the existing supported technologies there is a good chance to get them implemented or find an alternative solution using generic metric reporters like statsd. Already looking forward for release 191 to get MySQL replication status support.
Special thanks to our Customer Success Manager Zeynep. You are doing a great job and helped us a lot whenever needed.
- Easy to setup
- Automated discovery
- Coverage of supported technologies
- Detailed infrastructure monitoring
- Flexible configuration of applications used for APM - great for monitoring micro services
Support from Instana is great. Usually you get very fast response on your questions.
When features are not supported by the existing supported technologies there is a good chance to get them implemented or find an alternative solution using generic metric reporters like statsd. Already looking forward for release 191 to get MySQL replication status support.
Special thanks to our Customer Success Manager Zeynep. You are doing a great job and helped us a lot whenever needed.
What do you dislike about the product?
We are using a lot custom metrics. Configuring events for them is limited. Instana itself is more powerful. The built-in events use more sophisticated rules like changes over a period of time. However they are not available for custom metrics.
Analytics on infrastructure metrics. The comparison tables provided by Instana do not support all metrics. This is a limitation for us.
Analytics on infrastructure metrics. The comparison tables provided by Instana do not support all metrics. This is a limitation for us.
What problems is the product solving and how is that benefiting you?
We are using Instana for both infrastructure monitoring and APM. We run multiple environments of our cloud platform in different data centers including AWS. Instana helped us to get detailed insights into infrastructure metrics with a high resolution. This helped us to better identify infrastructure related issues. The APM capabilities helped us to identify performance issues in production and to improve on a continuous base.
I implemented a provider for terraform based on Instanas Web REST API (https://github.com/gessnerfl/terraform-provider-instana). This allows us to rollout our monitoring configurations together with the infrastructure code and during application rollouts. With this we achieved a consistent monitoring setup across multiple stages and regions.
I implemented a provider for terraform based on Instanas Web REST API (https://github.com/gessnerfl/terraform-provider-instana). This allows us to rollout our monitoring configurations together with the infrastructure code and during application rollouts. With this we achieved a consistent monitoring setup across multiple stages and regions.
Just a must have
What do you like best about the product?
* Customer success management, just perfect, you're really treated as a customer should be (thanks Z. Y.)
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
What do you dislike about the product?
* Incident / Alerting could be improved, with better scoping
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
What problems is the product solving and how is that benefiting you?
All kind of issues related to infrastructure and application:
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
Recommendations to others considering the product:
Use it, every day, push your team to use it. As any new tool, you need to push yourself to use it to really get the most of its value.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Excelente ferramenta!
What do you like best about the product?
Fácil usabilidade e configuração, é uma ferramenta bem completa
What do you dislike about the product?
Aspectos de infraestrutura podem ser melhorados
What problems is the product solving and how is that benefiting you?
Tenho uma plataforma centralizadas para analisar traces e auxiliar no entendimento de problemas ocorridos
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