IBM Instana is mainly used to monitor microservices on platforms like OpenShift and Kubernetes. It helps in observing the dynamic flow of communication between different layers of the application, such as between the database and the first component.
IBM Instana Observability (contract)
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Application Observability end to end
What do you like best about the product?
The SaaS option reduces implementation time because the only step required is installing the agents. Depending on your infrastructure, it can be simpler if you have access to the backend address and port, as a few simple commands will allow you to install all the agents. Sensors are deployed automatically, meaning only one agent per server is needed. By following the documentation, you may encounter certain technologies that require adjustments to send or generate trace information. However, if you follow the instructions, you'll quickly see the dependency maps generated automatically.
When I started using the application, some features were not available, such as log monitoring and the ability to create alerts based on logs. We submitted an idea, and the support team informed us that it was being considered. Now, these features are available.
When I started using the application, some features were not available, such as log monitoring and the ability to create alerts based on logs. We submitted an idea, and the support team informed us that it was being considered. Now, these features are available.
What do you dislike about the product?
When I first started using the application in SaaS mode, the look and feel were different compared to today. The navigation bar and menus have changed, and now the application feels heavier, taking longer to load and feeling slower overall
The Integration with Cognos Analytics is not easier as with Grafana, documentation for this integration was not available.
The Integration with Cognos Analytics is not easier as with Grafana, documentation for this integration was not available.
What problems is the product solving and how is that benefiting you?
Visibility across all services and applications and MTTR (Mean Time to Resolution) reduction. In some cases, when the applications are created don't follow a design and built by default, it means deploy features to resolve or execute a funtion, at the end some companies lose visibility, and when a issue arise, it takes much longer to resolve them. In the past customer only had infraestructure monitoring, and one event of High CPU usage didn't provide enough context.
Once they implemented Instana, they gained insights into relations between some endpoint or services that they didn´t know. This visibility helped them better understand the situation, reducing resolution time. By using smart alerts, they can even identify potential issues early and take action before any negative impact occurs.
Once they implemented Instana, they gained insights into relations between some endpoint or services that they didn´t know. This visibility helped them better understand the situation, reducing resolution time. By using smart alerts, they can even identify potential issues early and take action before any negative impact occurs.
Cloud Infrastructure Monitoring and Analysis
What do you like best about the product?
Visualization of different parameter is very insightfull and also filtering and grouping feature to breakdown analysis further for deeper understading of issues. I use instana on daily basis because it is very easy to implement custome dashboards and integration with other applications.
What do you dislike about the product?
I found little bit lagging i,e real time data is not available of cloud infrastructure. Customer care unit of IBM instana should be more robust
What problems is the product solving and how is that benefiting you?
I face regular slowness in my application and by using instana i can easily find out that which HTTPS call is taking time or which API is having high latency. It helps in doing RCA and reporting same to the client.
Analysis of infra made easy
What do you like best about the product?
Easy to use UI and it also made implementation easy. Readily available customer support and I use daily daily it for monitoring purpose.
What do you dislike about the product?
Every thing good. Ui could be made better
What problems is the product solving and how is that benefiting you?
We are able to monitor our cloud infra actively and set alerts for the same. Able to take proactive actions.
Review on ibm instana
What do you like best about the product?
Monitoring is way easier and also checking historical resource usage. Visibilty on latency and other details of different techs and protocols.
What do you dislike about the product?
Thread dumps of history is not available.
What problems is the product solving and how is that benefiting you?
Latency and resource usage details of 3rd party apis and db queries visibility and source destination details gives more highlight while checking some issues. And helps a lot while debugging incase of unavailability of logs.
Ysr review about IBM Insta
What do you like best about the product?
For me, the best thing about IBM Instana is the detection of anomalies
What do you dislike about the product?
The pricing plans are to expensive for me
What problems is the product solving and how is that benefiting you?
It helps me with the order and problem solving with some of my task
IBM Instana has not only improved our ability to monitor and manage applications in real-time .
What do you like best about the product?
real-time, AI-powered root cause analysis, which quickly identifies the source of issues across complex, distributed environments.
What do you dislike about the product?
The learning curve. It requires some time and lot of reading to configure some features.
What problems is the product solving and how is that benefiting you?
seamlessly monitor applications across both cloud and on-premise environments. Its automatic discovery and real-time monitoring capabilities ensure that we have comprehensive visibility over our entire infrastructure, regardless of where it is hosted. This has been essential in managing our increasingly complex hybrid environments without needing multiple tools.
Quick data insights enhance troubleshooting and understanding
What is our primary use case?
How has it helped my organization?
IBM Instana has enhanced troubleshooting and understanding of application internal communication. It quickly collects data after installing the agent and provides insights into the application's dynamic flow, which aids in identifying issues promptly.
What is most valuable?
The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent. It swiftly discovers and collects data, providing quick outputs. The dashboards implemented for different entities are also highly beneficial.
What needs improvement?
One area that requires improvement is related to the automation part, specifically automated actions like sending SMS. This feature needs enhancement.
For how long have I used the solution?
I have been using IBM Instana for around one to two years.
What do I think about the stability of the solution?
IBM Instana is quite stable, and on a scale of one to ten, I would rate it eight in terms of stability.
What do I think about the scalability of the solution?
I cannot answer definitively about the scalability of IBM Instana as we have not used it on a large scale. We have mainly used it in small-scale projects.
How are customer service and support?
IBM's technical support is responsive but not entirely satisfactory. The response rate could be better, and as it stands, I would rate the support six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We use other vendors alongside IBM, such as Microsoft Azure, due to our trust in IBM’s stability and the quick data outputs it delivers.
How was the initial setup?
The initial setup is relatively straightforward, and the installation process usually only takes about one day if all prerequisites are in place.
What about the implementation team?
The implementation is conducted with the client's help and sometimes as part of a team without any third-party assistance.
What other advice do I have?
I'd rate the solution eight out of ten.
Perfect monitoring and user interface
What do you like best about the product?
The good thing is we can moniotor errors, alerts by just filtering a specific container within a time frame and the good part is it's UI.
It is best for monitoring or extracting error logs or alerts as it shows color red and green.
Can filter by endpoints so it shows only related calls.
Easy to use
Alerts for any error calls with detailed metrics and time which is very good for developer while analysing bug issue.
It is best for monitoring or extracting error logs or alerts as it shows color red and green.
Can filter by endpoints so it shows only related calls.
Easy to use
Alerts for any error calls with detailed metrics and time which is very good for developer while analysing bug issue.
What do you dislike about the product?
when open any link to analyse log, then if we do back then it goes to entire back page because of which have to scroll it again till the previous call.
Sometime it is confusing to analyse because of all things are in same dashboard so unable to understand whether it is relevant error calls or data.
Some tutorials would be great.
Sometime it is confusing to analyse because of all things are in same dashboard so unable to understand whether it is relevant error calls or data.
Some tutorials would be great.
What problems is the product solving and how is that benefiting you?
earlier, I had to check logs in server and it had log only for 2-5 days. because of which if any issue comes after certain days, then we were not able to analyse or have to get the logs backup by the sysadmin team which is lengthy process.
It gives detailed view of all endpoints where it got errored and why how much time taken and that just in few click.
Now tracing logs is easy as compared to server as it shows red color error means because of UI.
We can filter what we want unlike server logs where we go through whole file.
It gives detailed view of all endpoints where it got errored and why how much time taken and that just in few click.
Now tracing logs is easy as compared to server as it shows red color error means because of UI.
We can filter what we want unlike server logs where we go through whole file.
Real life monitoring tool
What do you like best about the product?
It is really focused on real-life needs, all the tools I need to monitor my technology stack is here, no need to use different tools to get a clear overview of what is going on, thus focusing troubleshooting and monitoring.
Love how clear the data can be represented and how user friendly the UI/UX is.
Love how clear the data can be represented and how user friendly the UI/UX is.
What do you dislike about the product?
Waiting for a proper implementation of custom metrics alerting.
AI integration to interpret monitoring data would be amazing
AI integration to interpret monitoring data would be amazing
What problems is the product solving and how is that benefiting you?
Have a clear overview of how the stack is performing, centralizing monitoring, trend analysis
Easy to use, great performance
What do you like best about the product?
It's very easy to trace and monitor every single request of the Web applications; it's very detailed and the dashboard are very useful to monitor the whole system
What do you dislike about the product?
Nothing in particular by now. I appreciated all
What problems is the product solving and how is that benefiting you?
It has been useful to monitor and identify perfomance problems or erroneous calls on my web app
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