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IBM Instana Observability

IBM Software | 1

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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Useful tool for monitoring and troubleshooting

  • May 16, 2022
  • Review verified by G2

What do you like best about the product?
We strongly work with microservices, Instana allows to look for the full request path spanning different services and this provides an easy way to analyse problems.
What do you dislike about the product?
We often aren't able to visualize the full payload of requests or to see the detailed stacktrace of errors, so we need to use other tools to perform a complete analysis.
What problems is the product solving and how is that benefiting you?
We use Instana for monitoring and troubleshooting mainly in a microservice scenario. The main benefits are faster analysis and solving of problems and an easy way to display a syntethic overview of the system.


    Information Technology and Services

1 year working with Instana

  • May 13, 2022
  • Review provided by G2

What do you like best about the product?
It only works with only one agent, you don't need to deploy multiple agents for different technologies and it's fully automated, it instruments and autodiscovers all the technologies working on the host and it creates a dependency map of the fullstack.

The licensing also is very simple compared to other APM solutions
What do you dislike about the product?
Some configurations have to be done using configuration files and cannot be done using the WebUI.
Its real user monitoring functionality is limited compared to other APM solutions
If you have a host with many processes running, the agent can consume high resources
Cannot find what specific versions of technologies and SO are soported by Instana on documentation
What problems is the product solving and how is that benefiting you?
We have full observability of the infreastructure and services, we are avoiding war rooms as we can find the root cause of the problems very fast, we can easily identify the dependencies of the applications.
Recommendations to others considering the product:
There's no doubt that Instana is one of the best APM solutions on the marked, easy to use and easy to install, fully automated


    Justine D.

An extraordinary software for organizing applications for effective results in a company

  • May 11, 2022
  • Review provided by G2

What do you like best about the product?
Instant has been very useful in allowing visualization of 3D, mostly in creation of architecture designs.
What do you dislike about the product?
Instana is a bit costly to purchase but at the same time generates a good income annually
What problems is the product solving and how is that benefiting you?
Instana is useful in the creation of 3D structures, checking perfor and solving accidents likely to occur in an an organization


    Djordy K.

Instana review

  • May 01, 2022
  • Review provided by G2

What do you like best about the product?
Helping with monitoring software applications
What do you dislike about the product?
Support for php 8.1 not available, which makes update software not possible
What problems is the product solving and how is that benefiting you?
Monitoring performance of applications


    Information Technology and Services

Great tool for smoother monitoring experience

  • April 30, 2022
  • Review verified by G2

What do you like best about the product?
Have been using instana for backend applications. The way instana tracks number of requests and latency for the requests, and even what part of the request took long time is really great. Helps with better debugging experience
What do you dislike about the product?
Allows looking at maximum 1 month of data. Could help if longer timeline is allowed. Mainly because in some type of issue which are creating a pattern, for example 15th of every month there is a spike, here the experience is not so smooth
What problems is the product solving and how is that benefiting you?
Before instana, we didn't have any APMs integrated. This made debugging experience very poor, after integration with instana, life has become easier. We can now track all the metrics at one place. It also shows the dependencies between other rest services and all the callers who are calling our api. Although this is possible with other solutions like grafana, instana simply makes things easier because we no longer need to do any manual configuration from our code base


    Information Technology and Services

Instana has been a critical tool for our system monitoring

  • April 26, 2022
  • Review verified by G2

What do you like best about the product?
The detailed call stack trace with the amount of detailed data is the best part about instana. Club that with the alert setup has reduced our RCA time.
What do you dislike about the product?
Sometimes the UI becomes difficult to navigate when we go into detail about an issue.
What problems is the product solving and how is that benefiting you?
We are using Instana for performance monitoring of our APIs and monitor our cluster management during heavy loads.


    Education Management

very good insights of k8s system

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
I like about the application level insights, kafka topics insights, latency measurement.
What do you dislike about the product?
nothing as such for dislike in instana. all things are appreatiable.
What problems is the product solving and how is that benefiting you?
We are getting how our system performs in productions, also we get to in each api calls where are lagging issue, as we can trace the complete api call with instana.
Recommendations to others considering the product:
very good product to track system performance, support etc


    Jade J.

A leading applications performance monitoring software.

  • March 27, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to use with intuitive interface.
It provides context you need for you to be able to make intelligent fixes thus ensuring optimum applications performance.
What do you dislike about the product?
Nothing to dislike as it offers value for money with user friendly features and adaptability to our existing processes thus suites our organization needs as expected.
What problems is the product solving and how is that benefiting you?
It offers a solid monitoring scope for activities in the organization thus ensuring effeciency and fast detection of issues and resolving them on time thus ensuring optimum performance.


    Candy J.

A leading cloud infrastructure and applications performance monitoring software.

  • March 21, 2022
  • Review provided by G2

What do you like best about the product?
It makes troubleshooting easy thus appropriate actions is taken to resolve the problem.
Great enterprise observability platform with automated systems thus improved performance of applications.
It's use of artificial business intelligence helps in fixing complex issues that may arise.
What do you dislike about the product?
Nothing to dislike as it suites the organizational needs from the well equiped monitoring systems to the pricing plan which is within our budget thus can say it's serving it's purpose well.
What problems is the product solving and how is that benefiting you?
Time value for money with the automated monitoring equiped to perform faster and efficiently.
Improved decision making with the use of artificial intelligence thereby informed responses and thus intelligent fixes.


    Candy J.

A great Solution for enterprise observability and applications performance management.

  • March 20, 2022
  • Review provided by G2

What do you like best about the product?
It easily integrates with our other business applications allowing for optimal performance of our processes.
It offers customizable notification responses.
It is easy to monitor performance of applications as it's automated.
What do you dislike about the product?
It's hard for users to find experts on Instana thus could consider improving their certification process so as to enable the users to find this experts with their certification module process.
What problems is the product solving and how is that benefiting you?
You can easily trouble shoot thus being able to respond appropriately and in time.
Improved decision making with intelligent fixes based on an understanding of context being observed.