IBM Instana Observability (contract)
IBM SoftwareExternal reviews
431 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Flexible monitoring and reasonable pricing
What do you like best about the product?
Instana offers a large variety of features at a simple, fixed pricing model. Besides the usual distributed tracing and error logging, Instana offers infrastructure monitoring, StatsD collection, web and mobile monitoring, as well as highly customizable views and alerts. Setting up an Instana agent was extremely easy (we used the Ruby on Rails / Kubernetes integration). The logging is unsampled and customizable.
What do you dislike about the product?
The UI has a steep learning curve if you're used to other APM software. Expect to learn a lot of new terminology and configuration options before you can set up a usable dashboard. Unlike other APM providers, Instana gives you a great deal of flexibility in how data is presented -- which is great for expert users, but novices will almost certainly be lost.
What problems is the product solving and how is that benefiting you?
We use Instana to monitor our infrastructure, keep track of errors, and analyze calls to identify performance bottlenecks. After just a few days of using Instana, we identified several load-balancing issues with our setup as well as multiple N+1 problems in our database queries.
Monitoring and Observability with Instana
What do you like best about the product?
Ease of Usage is very simple and the co-relation of alerts with downstream services which helps us to reduce the MTTR and improve MTTI. Also, they have very nicely managed documentation which makes the integration very easy. They have the best Automatic Root Cause Analysis of Microservices to give us a deeper insight into the complex environment that we have.
What do you dislike about the product?
We were surprised to see the dashboarding capabilities tool provides, I am sure they will build a better solution as they did for observability
What problems is the product solving and how is that benefiting you?
Faster MTTR
Uptime Reporting - SRE Based
Predicting Problems earlier
Operational Efficiency
Uptime Reporting - SRE Based
Predicting Problems earlier
Operational Efficiency
Recommendations to others considering the product:
If your organisation is choosing to migrate to microservices and you want to build a robust observability tool for the complex infrastructure this is the tool.
Amazing features
What do you like best about the product?
Easy to get started with, great documentation, amazing features, prompt support.
What do you dislike about the product?
More integration features to be developed.
What problems is the product solving and how is that benefiting you?
Release Management, SLI/SLO Tracking.
Easy to use
What do you like best about the product?
Instana is really a turnkey product and easy to use
What do you dislike about the product?
Instana is pretty young and unknown in the IT world
What problems is the product solving and how is that benefiting you?
Errors, improving performances like time response, number of internal calls, etc.
Instana - Great solution for infrastructure monitoring and APM
What do you like best about the product?
We moved from Zabbix to Instana. With the rollout of the Instana agents on our servers we more or less out of the box got much better insights into our system landscape and application performance:
- Easy to setup
- Automated discovery
- Coverage of supported technologies
- Detailed infrastructure monitoring
- Flexible configuration of applications used for APM - great for monitoring micro services
Support from Instana is great. Usually you get very fast response on your questions.
When features are not supported by the existing supported technologies there is a good chance to get them implemented or find an alternative solution using generic metric reporters like statsd. Already looking forward for release 191 to get MySQL replication status support.
Special thanks to our Customer Success Manager Zeynep. You are doing a great job and helped us a lot whenever needed.
- Easy to setup
- Automated discovery
- Coverage of supported technologies
- Detailed infrastructure monitoring
- Flexible configuration of applications used for APM - great for monitoring micro services
Support from Instana is great. Usually you get very fast response on your questions.
When features are not supported by the existing supported technologies there is a good chance to get them implemented or find an alternative solution using generic metric reporters like statsd. Already looking forward for release 191 to get MySQL replication status support.
Special thanks to our Customer Success Manager Zeynep. You are doing a great job and helped us a lot whenever needed.
What do you dislike about the product?
We are using a lot custom metrics. Configuring events for them is limited. Instana itself is more powerful. The built-in events use more sophisticated rules like changes over a period of time. However they are not available for custom metrics.
Analytics on infrastructure metrics. The comparison tables provided by Instana do not support all metrics. This is a limitation for us.
Analytics on infrastructure metrics. The comparison tables provided by Instana do not support all metrics. This is a limitation for us.
What problems is the product solving and how is that benefiting you?
We are using Instana for both infrastructure monitoring and APM. We run multiple environments of our cloud platform in different data centers including AWS. Instana helped us to get detailed insights into infrastructure metrics with a high resolution. This helped us to better identify infrastructure related issues. The APM capabilities helped us to identify performance issues in production and to improve on a continuous base.
I implemented a provider for terraform based on Instanas Web REST API (https://github.com/gessnerfl/terraform-provider-instana). This allows us to rollout our monitoring configurations together with the infrastructure code and during application rollouts. With this we achieved a consistent monitoring setup across multiple stages and regions.
I implemented a provider for terraform based on Instanas Web REST API (https://github.com/gessnerfl/terraform-provider-instana). This allows us to rollout our monitoring configurations together with the infrastructure code and during application rollouts. With this we achieved a consistent monitoring setup across multiple stages and regions.
Just a must have
What do you like best about the product?
* Customer success management, just perfect, you're really treated as a customer should be (thanks Z. Y.)
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
* Highly reactive and skilled support and engineers, any tickets is always quickly and properly handled
* Very interactive development, improvements are very regular, Feature Request taken into account, Instana listens to their customers
* Transparent company, they don't try to hide things, everyone is honest and fair
What do you dislike about the product?
* Incident / Alerting could be improved, with better scoping
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
* Not something I literally dislike, but as a quite small customer, I'm worried by the IBM acquisition
What problems is the product solving and how is that benefiting you?
All kind of issues related to infrastructure and application:
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
* Performance
* Incidents analysis
* Keeping KPI under control
* Releases follow-up
* Kubernetes management
* Debugging (Tracing / Profiling)
Recommendations to others considering the product:
Use it, every day, push your team to use it. As any new tool, you need to push yourself to use it to really get the most of its value.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Don't hesitate to give feedback to Instana, via support or via your Customer Success Manager, they are really open to that.
Extremely fast and easy deployment. With Instana start your debugging session in 5 minutes or less!
What do you like best about the product?
A simple and clean deployment process, a vast variety of technologies for agent instrumentation, continuous updates, notifications, custom dashboards, third party integrations via rest API, etc. I really like that Instana listens to their users since is easy to request features and get them implemented.
What do you dislike about the product?
The support process needs more attention. Is not easy to address critical issues in a fast way due to the lack of effectiveness to reach an experienced engineer.
What problems is the product solving and how is that benefiting you?
My teams debug issues on a distributed environment, so getting a quick root cause analysis is vital. The ability to store and recover historical data is relevant as well to understand what has changed and usually generated a service disruption or outage.
Recommendations to others considering the product:
I strongly recommend to test Instana and check how it behaves when monitoring a real environment. This action will pinpoint in a fast way their strengths and weakness.
Instana excelent APM tool!!
What do you like best about the product?
We used Instana on the last Black Friday and it was a great experience and helped to identify some issues. The Dev guys use Instana on a daily basis and like it a lot.
What do you dislike about the product?
It don´t have a infrastructure vision yeat, but the Instana´s guys are worked in this feature!
What problems is the product solving and how is that benefiting you?
Some gaps in apps and helps in troubleshooting in production enviroment
"Instana is the simplest and best monitoring in alerting"
What do you like best about the product?
Instana agent that helped us to create an alert and event with a threshold and we integrated with slack for notifications, it helps us a lot with our organization mainly when the server is down we get an alert using this tool and we can also create website alerts. It is fast and easy to use too
What do you dislike about the product?
Pentaho tracking is not possible on instana it will be much easier when all the services in our organisation is monitor under a single tool.
What problems is the product solving and how is that benefiting you?
We were met with a lot of uncertainty when building application perspective at the beginning. After that when we asked for the support they supported us in a session, it made us understandable.
Instana gave us detailed insights into our application performance
What do you like best about the product?
There is not much configuration that needs to be done compared as opposed to classic monitoring tools. We also value the detailed analytics and tracing possibilities that Instana provides for our Java application.
What do you dislike about the product?
Monitoring our .NET and .NET core applications running on Windows is not working quite as smoothly compared to the Java on Linux world.
What problems is the product solving and how is that benefiting you?
Decrease the effort on configuring and tuning the monitoring system while having the possibility to gain insights into our application performance.
showing 181 - 190