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IBM Instana Observability

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Guilherme B.

Confused at first but can help

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
I can see a lot of things about my applications, like memory consumption, errors, etc.
What do you dislike about the product?
The data is not consistent, sometimes looks like there is a big delay or the data is not right
What problems is the product solving and how is that benefiting you?
It's a OK tool to monitoring your application, .NET application at least, and your infrastructure


    Andrew D.

Instana seems to work well out of the box (on day 1) but quickly becomes complicated

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Baseline metrics/measurements "just work" so it's pretty easy to get started.
What do you dislike about the product?
Diving into details is troublesome as Instana lacks some other visibility into system behaviors. Stitching together user journeys has not been easy.
What problems is the product solving and how is that benefiting you?
It's great at creating an initial view of a technology stack


    Ratna K.

Using Instana to setup the dashboard for all the aws resources monitoring and alarming

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Instana has some great features like installing a sensor instance that can grab all the metrics from all AWS resources within an account. A customizable dashboard is a fantastic feature. It is free for the licensing part.
What do you dislike about the product?
Dashboard designing is complicated Versus other tools like Grafana or Data dog. It is not straightforward.It is complex. There is not a lot of information available about designing dashboards and other functionalities in the form of videos to make user-friendly.
What problems is the product solving and how is that benefiting you?
Still trying to make it more userfriendly. There is some room to make simple and easy configure the dashboards and alerting mechanism. May be in future will be in a competitive position to other tools like Data Dog


    Ajmal A.

Very Good Observatory tool for the Cloud applications

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Instana used as a Observatory tool in our organization for the Cloud applications. This tool provides metrics and health details about the Cloud platform and the applications deployed and application insights also provided
What do you dislike about the product?
While Instana provides yaml configuration and APIs to modify the configurations, Sometimes Instana fails to show the instant alert or in a way the instana agent fails to collect the metrics. as a developer, we dont have much insights to the tool
What problems is the product solving and how is that benefiting you?
Instana helps to get realtime metrics of the cloud infrastructure and the cloud based applications. Its an Observabiliy Tool. This will help us to get Application/infra metrics and get notified for the criteria we configure


    David M.

Easy and user friendly monitoring of environments

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
What i like best is the simplicity of the tool to analyze issues and find root causes in a smooth manner.
What do you dislike about the product?
What was problematic is the fact that the docker repository of instana has moved from https://hub.docker.com/ to IBM docker repository without notice so it took us some time to figure out this change that was preventing us from deploying new instances.
What problems is the product solving and how is that benefiting you?
It is helping us to monitor our environments without having dedicated teams to do it.


    Leandro E.

Amazing tool for our platforms

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
All the ways that it has to check the performance of our sites.
What do you dislike about the product?
No bad things to say. It had it in the past but they were resolved.
What problems is the product solving and how is that benefiting you?
Detects when apis are not responding or there are delays in responses


    Vince T.

Great product, UI and tooling, easy to find value

  • February 16, 2023
  • Review provided by G2

What do you like best about the product?
Instana is easy to install, provides great value very quickly and we keep finding new ways to use it.
What do you dislike about the product?
My only criticism is that I wish it was easier/faster to get help from support.
What problems is the product solving and how is that benefiting you?
We are using Instana for APM but also finding lots of value in having Instana monitor and alert on issues inside the kubernetes environment.


    Sudhir W.

Configuring instana helped us getting the alerts on time. It helps in monitoring application health.

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
The alerts trigger and monitor the health of the applications.
What do you dislike about the product?
Sometimes the exact alerting VM is not easily viewable. We need to dig into it to find the effected VM.
What problems is the product solving and how is that benefiting you?
The problems like if the system is running out of memory of running out of space then the triggering system helps in getting to know this in advance.


    Naga K.

Fast and User friendly

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Quick response times to get results and ability to drill down to the details
What do you dislike about the product?
Expecting more support for MQ related items
What problems is the product solving and how is that benefiting you?
Providing average response times and showing the dashboard with any abnormal behavior


    Thayran G.

I recommend it, it has essential tools for monitoring

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
Of course the map of applications, observe how the status of applications and error alerts are going
What do you dislike about the product?
In general, I really like using the tool, but I could release an API to be able to use the information in an external panel
What problems is the product solving and how is that benefiting you?
As a member of the engineering team, I can monitor our applications and know their health status, and I can act quickly when there is a glitch.