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4-star reviews ( Show all reviews )

    reviewer2377686

Is easy to deploy, helps reduce our mean time to detect, and actively identifies threats

  • March 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We currently use Cloud Native Security for cloud security posture management, leveraging both the CWP module and the authentication security tab. While we regularly utilize these features, we're planning to onboard the cloud detection and response module, along with the ISIS scanning functionality.

We implemented Cloud Native Security as a secondary control measure to complement our existing security posture. In our Prisma Cloud environment, we have a detection score threshold set at 70 or above. As Cloud Native Security was a new entrant in the market, we wanted to evaluate its capabilities. Fortunately, Cloud Native Security's unique features and policies proved valuable. For instance, Cloud Native Security detected an alert when a developer accidentally committed VS Code files to a public GitHub repository. This helped us promptly remove the VS code from GitHub.

How has it helped my organization?

Cloud Native Security is easy to use.

The feature that has been most effective in threat detection for our cloud environment has been the cloud visual attack tab.

Our cloud security is managed by Intel and Azure Entra. We download a report from them and send it to our team to address any identified issues.

I appreciate that Cloud Native Security incorporates evidence of exploitability into their reports, making them more reliable.

Cloud Native Security's offensive security engine excels at validating potential exploit paths and prioritizing the most critical vulnerabilities. This enables us to proactively identify and address these risks, ultimately strengthening our security posture.

Cloud Native Security has helped reduce our false positives. We can investigate and mute any false positives so they don't appear going forward.

Cloud Native Security helps us actively identify threats, ultimately improving our security posture.

Cloud Native Security has reduced our mean time to detect by 10 percent.

Cloud Native Security facilitates collaboration between our cloud security application developers and AppSec teams. This collaboration is further enhanced by a shared console that provides visibility into all active tickets. This transparency helps to reduce redundant requests, saving time.

What is most valuable?

Cloud Native Security offers a valuable tool called an offensive search engine. This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen. Additionally, Cloud Native Security offers a feature called Graph Explorer. This feature allows us to drill down into specific resources, search for them on the console, and view details such as open security rules and graph features.

What needs improvement?

While only 5 percent of our workload resides on the Google Cloud Platform, we would still like Cloud Native Security to be configured with automatic remediation capabilities for GCP.

In Prisma, there's a dedicated tab for managing high and medium-severity alerts. This allows us to easily enable or disable specific policies based on our current needs. With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case.

For how long have I used the solution?

I have been using Cloud Native Security for six months.

What do I think about the stability of the solution?

I would rate the stability of Cloud Native Security 7 out of 10.

The only downtime we had was when switching from V1 to V2 but it was smooth.

What do I think about the scalability of the solution?

I would rate the scalability of Cloud Native Security 8 out of 10.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For the past three years, Prisma Cloud has been our go-to security solution. Recently, we've added Cloud Native Security to our toolkit to further strengthen our security posture.

How was the initial setup?

The initial deployment was straightforward. First, we onboarded the UAT account. Then, we added our product support account and other accounts. We then tested the UAT environment accounts. The entire deployment took one week to complete. Two people were involved in the deployment.

What other advice do I have?

I would rate Cloud Native Security 9 out of 10.

Our primary cloud security monitoring solution is Prisma Cloud by Palo Alto Networks, with Cloud Native Security as a secondary control measure.

We have 19 users overall in our cloud security team that utilize Cloud Native Security.

The only maintenance required is for updates.

I would recommend Cloud Native Security to others.


    Jaya

They are constantly improving their UI, Scanning and Vulnerabilities detection capabilities by adding and updating plugin engines and also other features like evidence based reporting.

  • March 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

Cloud Native Security is a CSPM platform we use for cloud security. It checks for vulnerabilities in our web applications and cloud configurations. It also detects infrastructure-as-code issues. Additionally, it scans to find secrets in our code before it goes live.

Cloud Native Security identifies vulnerabilities before any bad actor can exploit them. We know if there's a misconfiguration in the cloud or vulnerabilities in our cloud-hosted applications. Kubernetes security is also a component. It also has multiple benchmarks for compliance with security regulations.

How has it helped my organization?

Since implementing Cloud Native Security, our risk posture has greatly improved. We are more compliant now. It has built-in compliance benchmarks for various regulatory standards. We were around 60 percent compliant when we started, and now we're at more than 95 percent.

Cloud Native Security has reduced our mean detection time by continuously scanning and sorting issues into high, medium, and low priority. We can easily detect things before the wrong person finds them. The solution reduces our remediation time, but it varies depending on the team. We address critical issues immediately. Cloud Native Security's rescan capability is good because we can rescan in a few minutes to know whether the issue has been fixed.

Cloud Native Security enables more collaboration between the security team and developers. The solution allows everyone to view the dashboard, so we can integrate more users and project teams. Everyone can look at the Cloud Native Security dashboard and see which issues are in their repositories or buckets. It's easier for everyone to work together to address issues.

It saves a lot of time because we would need to look for secrets manually without Cloud Native Security. Searching for cloud misconfiguration issues is also time-consuming and hard to do correctly because our infrastructure is huge. It's inconvenient for the security team to check manually and do penetration testing of every component

When we initially integrated Cloud Native Security, we used to get some false positives, but it was manageable. Now, I rarely see any false positives because Cloud Native Security has improved its tool. We've given them a lot of feedback to help them differentiate between false positives and hits. It was a lot of manual work, but that has gotten better.

What is most valuable?

Cloud Native Security is user-friendly. Everything in Cloud Native Security is straightforward, including detections, integration, reporting, etc. They are constantly improving their UI by adding plugins and other features. Recently, they added evidence-based reporting abilities. It tells us exactly where the issue is and gives us links to the endpoint and screenshots.

It allows us to scan for vulnerabilities and rate limits without deploying agents. Cloud Native Security allows us to set those values according to our server capabilities and preferences. We can also decide how many cluster images to scan.

The infrastructure-as-code feature is helpful for discovering open ports in some of the modules. It will tell us precisely where the port is open, including the repository and source code. Thus, we know that a port is open on that particular line. After integrating Cloud Native Security into our organization's system, we identified many thousands of secrets that are pushed into the source code.

What needs improvement?

We recently adopted a new ticket management solution, so we've asked them to include a connector to integrate that tool with Cloud Native Security directly. We'd also like to see Cloud Native Security add a scan for personally identifying information. We're looking at other tools for this capability, but having that functionality built into Cloud Native Security would be nice. Monitoring PII data is critical to us as an organization.

The offensive security engine is pretty good, but I can't say it's complete. I rate it seven out of ten. Cloud Native Security's specialty is cloud security, so the offensive security does lack a few things. We cannot rip reports like Tenable, Qualys, and all those vulnerability scanners, but it identifies some sensitive issues like exposed APIs. Some other issues are not identified, like access, but it does detect sensitive information exposure.

For how long have I used the solution?

We have used Cloud Native Security for two or three years.

What do I think about the stability of the solution?

I haven't had any issues with Cloud Native Security's stability. However, we once saw a spike in CPU consumption when they implemented a new feature. We contacted Cloud Native Security, and they addressed it in a day.

What do I think about the scalability of the solution?

Cloud Native Security is highly scalable.

How are customer service and support?

I rate Cloud Native Security support nine out of ten. Their tech support is excellent. We have a dedicated person that we can contact directly. They recently introduced a new tool where we can chat with support directly from within the tool.

How would you rate customer service and support?

Positive

How was the initial setup?

Cloud Native Security is a SaaS solution, and the onboarding is straightforward. They have a good knowledge base, and it's easy to integrate it. You can get it up and running in under a day or two.

What was our ROI?

Cloud Native Security does offer ROI. We have used Cloud Native Security for more than three years, and we are stoked about the value the solution offers to our organization.

What's my experience with pricing, setup cost, and licensing?

Cloud Native Security doesn't cost much, so it's worth what you're paying, and the ROI is excellent.

What other advice do I have?

I rate Cloud Native Security nine out of ten. I would recommend it because many of the solutions that provide capabilities like secret scanning, cloud configurations, and offensive security charge by module, and the costs are pretty high. Cloud Native Security is more cost-effective, so I would recommend it. Also, the amount of issues Cloud Native Security detects is good.


    Sayed Rafe

The offensive security feature is something no other product offers

  • March 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We adopted Cloud Native Security for its offensive security engine, which no other tools provide. It checks to see if any file or domain has public access. We also use it for cloud configuration scanning. Now, we are integrating it with cloud detection and response and plan to integrate it with CloudTrail and logs. Multiple team members use the solution. Our cloud security team has more than 10 members. We sometimes forward issues to the application team.

How has it helped my organization?

When creating cloud infrastructure, Cloud Native Security evaluates the cloud security parameters and how they will impact the organization's risk. It lets us know whether our security parameter conforms to international industry standards. It alerts us about anything that increases our risk, so we can address those vulnerabilities and prevent attacks.

Compliance management is critical for every organization. Our compliance score was pretty low when we started using Cloud Native Security. Now, we've started seeing improvement every quarter. We're around 85 to 95 percent compliant. When we see any alerts related to configuration, we raise a ticket with our follow-up team unless the issue is resolved automatically. We eliminate false positives and identify and work on any problems with our policies or other issues.

Cloud Native Security has reduced our detection time by 15 to 20 percent through automation. The solution makes it easier by showing every impacted resource on a single dashboard. If we didn't have an automated tool to show us all the affected assets, we wouldn't know what's happening on every server or the resources we have created. Without this solution, we had to go to the documentation page for every cloud provider and implement the change. Now, we can check a single dashboard to get an overall idea of how something impacts our resources, and it helps us to automate.

The solution has improved collaboration between our teams regarding security posture. We can say to the cloud security team that they need to follow a particular posture-related practice or adopt a network configuration, like blocking public access to a resource. We give these requirements to the network development and application teams.

Cloud Native Security has reduced our vulnerabilities and misconfigurations, improving our security posture. We had about 10,000 alerts when we started, but we brought that down to around 500. That was a considerable improvement in six months.

What is most valuable?

I have worked on most of the tools in the market, and every product has distinctive features. Cloud Native Security's standout feature is offensive security. That's something no other product offers. All the other products have the same core features, such as vulnerability scanning.

The UI is user-friendly, and the recommendations are easy for everyone to understand. If any misconfiguration happens, all four teams can read the options and understand how to implement them. To achieve these goals, we can also create an automated template according to cloud security best practices

SecOps plays a crucial role in our deployment and testing in the software lifecycle. In the course of building and deploying our applications, we need to look at our vulnerabilities and configurations. It's easy to identify these things and fix them before deployment by integrating Cloud Native Security.

The solution's evidence-based reporting is helpful because it provides real-time information. If a file has been opened and we haven't provided access, it gives us the evidence. It tells us the domain, and we try to investigate by going to the team that owns the file. We require them to make the file private, so it can't be accessed from the internet.

What needs improvement?

Cloud Native Security's reporting could be better. We are unable to see which images are impacted. Several thousand images have been deployed, so if we can see some application-specific information in the dashboard, we can directly send that report to the team that owns the application. We'd also like the option to download the report from the portal instead of waiting for the report to be sent to our email.

For how long have I used the solution?

We started using Cloud Native Security last year.

What do I think about the stability of the solution?

Cloud Native Security doesn't have any bugs or glitches. It's fairly stable.

What do I think about the scalability of the solution?

I rate Cloud Native Security nine out of ten for scalability.

How are customer service and support?

I rate Cloud Native Security support nine out of ten. They have email support, but there is no option to raise tickets from within the portal. Now, they have Intercom, and we raise tickets through that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Prisma Cloud, which has many of the same features, such as cloud-based configuration, Kubernetes scanning, vulnerability assessment, etc., but Cloud Native Security has the Offensive Security Engine. That is the main reason we switched.

How was the initial setup?

Our organization started with a POC for a month and a half before presenting Cloud Native Security to our VP and senior leadership. They gave us the go-ahead, and we finalized the product. It took us less than a week to implement, but the deployment time depends on the organization. It might take time if they need to get approval from leaders.

What's my experience with pricing, setup cost, and licensing?

I rate Cloud Native Security seven out of ten for pricing. It's cheaper than many other products.

What other advice do I have?

I rate Cloud Native Security nine out of ten. It's a mature solution that includes all the features found in other products on the market.


    Hima Greshma Suri

It provides valuable insights into security best practices tailored for businesses leveraging cloud infrastructure to host their applications.

  • March 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our company relies on Cloud Native Security to fortify the security of our cloud accounts spanning various environments, such as AWS, AZURE and Google Cloud. Cloud Native Security provides timely alerts upon identifying vulnerabilities within our cloud infrastructure services, such as security groups and data encryption, empowering us to prioritize and address them promptly.

How has it helped my organization?

Cloud Native Security helps us discover vulnerabilities in a cloud environment like open ports that allow people to attack our environment. If someone unintentionally opens a port, we are exposed. Cloud Native Security alerts us so we can remediate the problem. We can also automate it so that Cloud Native Security will fix it.

Since implementing Cloud Native Security, our security team has engaged in robust discussions on enhancing compliance with key regulatory standards such as SOC, ISO, and other pertinent IT infrastructure-related guidelines. As a result of these proactive measures, our security posture has seen a remarkable improvement, reflecting our commitment to maintaining a secure and compliant environment.

Cloud Native Security plays a major role in compliance. IT companies must maintain our company's security level to achieve ISO-based certifications. We are so proud of the changes we have made using Cloud Native Security. We've implemented many of the controls Cloud Native Security recommended, helping us maintain a high security standard. Fintech companies must maintain security best practices overall in our infrastructure.

Cloud Native Security offers suggestions about best practices for security, and we've implemented them all. It's helpful for companies hosting their applications in the cloud configuration. This tool enables us to record unauthorized actors or security failures. Everything is reported in Cloud Native Security, allowing us to rectify mistakes and misconfigurations.

When security threats occur, Cloud Native Security immediately alerts us through various communication channels. It has several modules, including cloud misconfigurations, container security, Kubernetes, vulnerability management, infrastructure code scanning, and cloud detection and response. It also tells us when unauthorized API calls are occurring. Everything is recorded in Cloud Native Security, and it alerts us about what is happening in the account. The detection time for critical alerts is almost instant. We'll see it in under two minutes.

The solution saves the company a lot of time. Responding to alerts can take up a lot of our team's bandwidth. But there is a feature of their remediate that helps the bandwidth of our engineering team to fix the issues when we used Cloud Native Security as a team member. They helped us fix the issues and saved a lot of bandwidth for our team.

What is most valuable?

My top preferences revolve around infrastructure-as-code scanning and Kubernetes security. With infrastructure-as-code scanning, we catch errors or inadvertent inclusion of sensitive data in our code prior to deploying infrastructure via Terraform. As we continue to leverage Terraform for infrastructure deployment, alongside embracing new technologies to stay aligned with industry advancements, these features play a pivotal role in maintaining our security standards and workflow efficiency.

Cloud Native Security helps us detect vulnerabilities when deploying infrastructure. We use Cloud Native Security to monitor all our cloud infrastructure and accounts. It continuously scans whether or not we have the agent installed. It's something like a role. You can configure an IAM role that provides access to Cloud Native Security to scan. It enables seamless connectivity with any cloud environment.

The Offensive Security Engine has helped us to discover some breaches.
You can see across the cloud domain in Cloud Native Security. For example, the dot com map can cover multiple servers internally. Cloud Native Security flags all URLs exposed to the public and other vulnerabilities. When we get alerts from the Offensive Security Engine, it has some internal debugging tools the developers can use.

What needs improvement?

The Kubernetes scanning on the Oracle Cloud needs to be improved. It's on the roadmap. AWS has this capability, but it's unavailable for Oracle Cloud.

For how long have I used the solution?

I have used Cloud Native Security for three years.

What do I think about the stability of the solution?

Cloud Native Security is highly stable.

What do I think about the scalability of the solution?

Cloud Native Security is scalable.

How are customer service and support?

I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're impressive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used the native AWS tools like Inspector. Cloud Native Security is impressive compared to those.

How was the initial setup?

It's easy to integrate Cloud Native Security and onboard all our cloud accounts. Before implementing, we tried to have all the security best practices in place. If you do that, it's easier to fix the vulnerabilities when Cloud Native Security detects them. Deployment took about five or six minutes.

What's my experience with pricing, setup cost, and licensing?

We opted for Business Plan at an affordable rate, providing excellent value for your investment. While I'm not entirely certain, I believe the monthly cost is around 180,000 rupees.

Which other solutions did I evaluate?

We looked at Trend Micro and some other options.

What other advice do I have?

I rate Cloud Native Security nine out of ten. Use this tool if you want to keep your cloud applications secure.


    Shashank N

Offers a wide range of security features, including misconfiguration detection and easy to set up and use

  • January 16, 2024
  • Review from a verified AWS customer

What is our primary use case?

It's a cloud-based SaaS tool. It's a cloud security partnership management tool. It gives you an overview of misconfigurations, Kubernetes security, Docker security, vulnerability scanning, and secret scanning.

What is most valuable?

Atlas security graph is pretty cool. It maps out relationships between components on AWS, like load balancers and servers. This helps visualize potential attack paths and even suggests attack paths a malicious actor might take.

What needs improvement?

Maybe container runtime security could be improved. But with the acquisition by a bigger company, things might roll out faster, potentially including this feature.

For how long have I used the solution?

I have been using it for six months. 

What do I think about the stability of the solution?

It's been stable in my experience. 

What do I think about the scalability of the solution?

Since it's a managed service, Cloud Native Security handles scalability. There are around 15 end users in my company using it.

How are customer service and support?

We could just contact the CEO directly with any questions. It was a small team back then, but I don't think that's the case anymore since they've been acquired.

Previously, it was just a 50-person team, and the CEO would hop on the call to solve the problem. 

How was the initial setup?

The initial setup is super easy! It's a SaaS portal, so no deployment is needed. Just configuration that takes about half an hour.

What's my experience with pricing, setup cost, and licensing?

It was reasonable pricing for me. The costing model might have changed now since they have been acquired. 

What other advice do I have?

I would advise integrating your Kubernetes clusters for extra features.

Overall, I would rate the solution a nine out of ten because I'm happy with Cloud Native Security overall.

The number of features Cloud Native Security offered with just a small team was phenomenal. Give them another six months to a year, and it could be one of the best tools out there.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Naveen Veligeti

Offers advanced components to safeguard your multi-cloud environment

  • November 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

Cloud Native Security offers the flexibility to create a customized solution that fits our specific needs. It's a comprehensive tool encompassing the central elements—PSC, PPP, and more.

What is most valuable?

It is advantageous in terms of time-saving and cost reduction.

What needs improvement?

There's an array of upcoming versions with numerous features to be incorporated into the roadmap. Customers particularly appreciate the service's emphasis on intensive security, especially the secret scanning aspect. During the proof of concept (POC) phase, the system is required to gather logs from the customer's environment. This process entails obtaining specific permissions, especially in terms of gateway access. While most permissions for POC are manageable, the need for various permissions may need improvement, especially in the context of security.

For how long have I used the solution?

I have been using Cloud Native Security for the past six months.

What do I think about the stability of the solution?

I'd rate it an eight. It's a reliable solution that the organization is increasingly adopting for its robust features and security.

What do I think about the scalability of the solution?

It is quite scalable. I would rate it an eight out of ten.

How are customer service and support?

They are helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prisma Cloud seemed limited in its solutions and had to acquire other companies for broader offerings, while Cloud Native Security provided more comprehensive and tailor-made solutions, especially in terms of authentic security features.

How was the initial setup?

The setup isn’t easy because it doesn't support Azure. It's something on the roadmap. It doesn't limit itself to a particular hypervisor.

What about the implementation team?

For now, we don't handle the maintenance. It's all managed by the vendor for our customers.

What's my experience with pricing, setup cost, and licensing?

It's not expensive. The product is in its initial growth stages and appears more competitive compared to others. It comes in different variants, and I believe the enterprise version costs around $55 per user per year. I would rate the pricing a five, somewhere fairly moderate.

What other advice do I have?

I would rate it 8 out of 10.


    User:761949

Provides excellent workload telemetry, hunting capabilities, and deep visibility

  • September 28, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Singularity Cloud Workload Security for our production and build workloads.

We implemented the solution to simplify the deployment of forensic tools, including EDR, into our cloud infrastructure, where it may be difficult to install an agent.

We have a hybrid deployment, with an estimated 8,000 to 70,000 cloud workloads. We serve a customer base of nearly one billion people, including 700 million current EA subscribers. Handling this workload is no small feat. The estimate is so broad because we do not own or control every AWS, Azure, or GCP account; studios use this infrastructure without our help. We are still in the discovery phase of trying to determine the exact number of workloads. There are thousands of Kubernetes clusters.

How has it helped my organization?

Singularity Cloud Workload Security's real-time threat detection capabilities are good. We recompeted SentinelOne against fifteen or twenty different AV vendors over the course of 2018 and 2019 and found SentinelOne to be superior in virtually every possible way.

Forensic capabilities are now excellent. When we started, we had a contractual agreement with SentinelOne to improve deep visibility to match our current toolset, Carbon Black Response. Over the course of two years, they delivered everything we could get from Carbon Black and even more.

The visibility of workload telemetry is excellent, and the hunting capabilities are second to none.

When no human intervention is required Singularity Cloud Workload Security detects and remediates nearly instantaneously.

Our MTTD is sub 30 days.

Our MTTR is seven days after detection for most instances.

The interoperability with third-party solutions is great.

What is most valuable?

The most valuable feature is the ability to gain deep visibility into the workloads inside containers.

What needs improvement?

Sometimes the Storyline ID is a bit wacky. It's not that the data is inaccurate, but the threat item that's flagged can sometimes point to a storyline that's not relevant to the hunting object we're looking for. In short, Singularity Cloud Workload Security can sometimes take us on a roundabout way to get to where we want to be when using Storyline ID.

I would like a public repository for CWPP. Having to request a script from SentinelOne to deploy CWPP is not ideal, and this is true for all of the tools, including the Linux agent. Without a public repository, when a deployment team needs something like a GPG key to validate the image, we have to request a signed copy of the software. This is not ideal because it removes our ability to self-serve. Therefore, if I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.

For how long have I used the solution?

I have been using Singularity Cloud Workload Security for over four years.

What do I think about the stability of the solution?

Singularity Cloud Workload Security is stable. No lag, no crashing, no downtime. The joy of running as a container is that it doesn't break the other parts.

What do I think about the scalability of the solution?

The Singularity Cloud Workload Security auto-scaling feature is great.

How are customer service and support?

Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was straightforward, but only because I had to obtain a script from SentinelOne. I completed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

Our three-year renewal with SentinelOne this year was shockingly expensive. In fact, covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours. The sticker shock is real. I understand that SentinelOne is a market leader, but the bill we received was astronomical.

Which other solutions did I evaluate?

We evaluated a few application security tools, but CWBB is only a software opportunity. SentinelOne has become our primary solution for all aspects of endpoint security. Therefore, when we considered adding detections for cloud workloads, it made sense to choose SentinelOne as the ideal solution.

What other advice do I have?

I would rate Singularity Cloud Workload Security nine out of ten.

To someone who doesn't think they need CWPP because they already have a continuous security monitoring solution in place, I would say, Consider the old security adage that they are not currently free of malicious items. They have them, but they just don't know where they are.

We have an upgrade policy for maintenance purposes. We need to implement the upgrade policy, but we do this through Chef automation. Writing Chef automation for this can be a bit complex, but it is not impossible.

SentinelOne Cloud Workload Security's ability to be innovative is excellent. I'm a big fan of SentinelOne's API, which has allowed me to develop some creative solutions. I'm actually the only SentinelOne administrator at my organization, so in terms of innovation, it's probably the best tool I've ever used. I've been able to create an automated "one-man army" using SentinelOne.

I recommend deploying a test environment. Do not try to deploy this into an existing environment and test there. It's a bad idea. Not from a SentinelOne perspective, but I'm not much of a Kubernetes expert. I know it can be dangerous, and we tried to do this in a test environment of a live production environment and had a lot of trouble. Not because of SentinelOne, but because of our Kubernetes deployment. Having to complete a bad Kubernetes environment with little knowledge of CWPP basically made getting it working very difficult. So my advice would be to build a clean, industry-standard test environment that can be broken with no risk.


    William Mailhot

Is able to auto-scale and remediate, as well as save us time

  • September 27, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Singularity Cloud Workload Security to protect all our servers from malware, both present and future. We also use it to protect our user endpoints, such as workstations and employee laptops.

We recently switched from Windows Defender to SentinelOne endpoint protection after a few of our laptops were infected with malware. SentinelOne has been protecting our laptops, endpoints, and servers for two years now, and it has performed well in internal and external audits.

We currently have a hybrid Active Directory environment. SentinelOne itself is a SaaS-based product, so it is fully cloud-based. However, we need to install agents on all of our endpoints and cloud services.

How has it helped my organization?

Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.

Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.

For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.

Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.

The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.

Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.

Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.

Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.

Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.

Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.

What is most valuable?

My favorite feature is Storyline. It creates a neat graph that shows us how any threat played out, in real time. We can see all the information about what was modified or changed on our system, such as files that were modified, created, or deleted, and register keys that were created or edited. For a SOC analyst, this information is super useful. We can deep dive into all the information and see exactly what happened on each computer individually.

The second feature is actually part of the SDR platform, and it provides native integrations with other security software vendors, such as Okta or Azure AD. This allows us to ingest all of our audit logs for security events and to take action on them. For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.

What needs improvement?

I know that SentinelOne is working on additional integrations for their XDR platform, and I would definitely prefer more integrations. I understand that many more integrations are coming soon but by the end of the year. I would like additional integrations. Currently, we have integrations with Azure AD, Okta, Mimecast, and Netscope. Many of our clients and we also use firewalls from Cisco, Juniper, and so on. It would be helpful to be able to retrieve audit logs or actionable items from these firewalls.

For how long have I used the solution?

I have been using Singularity Cloud Workload Security for two years.

What do I think about the stability of the solution?

Singularity Cloud Workload Security is stable, and we have not experienced any downtime.

The stability of Singularity Cloud Workload Security is similar to that of Microsoft Defender.

What do I think about the scalability of the solution?

Singularity Cloud Workload Security is infinitely scalable, with a multi-tenancy feature that allows us to have multiple sites, such as physical sites. For example, if we have two locations, we can easily create admins who have access to only one site or to all sites. It scales really well, regardless of our environment.

The auto-scaling feature is user-friendly. As we install more endpoints, they will simply show up in the console, allowing us to create our own physical sites with their own admins and different policies.

How are customer service and support?

My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They also sent me some documentation, which was already available to me, but they saved me the time of searching for it. They even offered to schedule a team call to discuss the integration and have a team member help us directly. The only downside is that the entire interaction was text-based, so it could be difficult to get a definitive answer to some questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Defender, but some of our laptops were infected with malware anyway. Because of this, we had to redeploy all of our laptops. We therefore concluded that the solution was not working as well as it should in terms of detection and response so we switched to Singularity Cloud Workload Security.

How was the initial setup?

Deployment was straightforward. The agent is simple to deploy, and we only need to deploy it to all of our endpoints. It is a simple installation that requires our site token. We can deploy it through group policies, Intune, or any mass deployment software. I completed the deployment myself.

Which other solutions did I evaluate?

We evaluated CrowdStrike, Carbon Black, and Bitdefender, and found that Singularity Cloud Workload Security had a much better remediation process. This is because Singularity Cloud Workload Security uses AI-powered detection and remediation, instead of relying on human analysts. This means that threats can be detected and remediated much faster than with traditional security solutions. Another factor that influenced our decision was pricing. SentinelOne is not too expensive compared to other providers, and it offers a wide range of integrations with other security products.

What other advice do I have?

I would rate Singularity Cloud Workload Security nine out of ten.

Maintenance is minimal, requiring only occasional updates. When a major update is available, we receive an email notification. We then accept and deploy the update to all eligible endpoints through the console.

Singularity Cloud Workload Security is very easy to deploy and has one of the best detection rates among vendors. It has a very user-friendly UI that provides a high-level overview of current threats and system status, as well as the ability to drill down into analytics and threat indicators using the visibility console. It is so user-friendly that anyone can use it, regardless of their expertise level. However, for more experienced users, there is also the option to dig deeper into the data.

Singularity Cloud Workload Security helps us spend less time on threats and more time on our core competency, which is consulting work. This definitely improves our productivity and innovation.


    Maurice Abrams

Single agent, user-friendly console, and fair price

  • September 21, 2023
  • Review from a verified AWS customer

What is our primary use case?

We are using it for endpoint detection on all of our EC2 instances and hosts in the cloud. Along with it, we are also going to be using it for AV.

We do not have any EDR protection on our host. We would like to utilize it for AV to put some protection on our host. The pricing for the tool that we are using for AV has gone up, and they are not giving us a lot of things we need. Also, to use their EDR tool, we have to install a secondary agent, whereas, with SentinelOne, everything is included in the same agent.

How has it helped my organization?

Singularity Cloud Workload Security helps with forensics and extra protection on our host. We have not had any incidents where we had to fully use it or fully go into action with it, but we are hoping that it will provide the extra protection that we need to help resolve some blind spots that we have specifically on our hosts.

Singularity Cloud Workload Security has forensic visibility or deep visibility into the Linux kernel, but we have not used it. It is something that we will work on and use with our SOC team and the implementation team if an incident were to ever happen.

The historical data record provided by Singularity Cloud Workload Security after an attack will be useful if an incident happens. It will help us build a timeline of historical reference. It is easy to have it all in one place to build a timeline. We can see from start to finish where the incident started and where it occurred versus having to go in and do things manually by sifting through logs. The fact that SentinelOne is able to have that information or data and a single pane of glass is something that we like about the tool.

Singularity Cloud Workload Security helps to cut down the mean time to detect by having the historical reference and by being able to stop the incident with the hit of a switch. We can see from where it started, which is helpful. When you are an organization managing hundreds of accounts, it is hard to sieve through logs and get that information together, which increases our mean time to detect, whereas with SentinelOne, from the things we have seen and tested out, it seems simple and easy, and we are hoping that it will help us cut down on that time.

We are also hoping that it will reduce our mean time to remediate. We have not come across any actual incident to be able to fully know, but based on what we have seen so far in the tool, it seems it would.

Singularity Cloud Workload Security has not necessarily freed up staff to work on other projects, but it does reduce some time. It helps cut down on things. It does provide an easier capability. We have come from the old-school way of looking at logs. It seems that this tool will provide something much sleeker and easier for our SOC team to use.

Singularity Cloud Workload Security has not yet had much effect on our productivity. We have only had it for two months, but we like what we are seeing. We like implementing it. We like that it has a single agent and we can use it as AV. It seems to make things easy. It seems to be a more productive tool for us, but until we have an incident, I would not be able to say for sure. As of now, it looks like it has the capability.

Its interoperability with third-party solutions, such as Kubernetes, seems top-notch. We have integrated it with a couple of our solutions here, such as Kubernetes and containers, and we have not had any incidents or any problems to follow up or dig deep into. So far, the ability to look at our containers and to see into those clusters is something that puts Singularity above all others. With CrowdStrike or Trend Micro, we were not able to do that. We were not able to have the same visibility. SentinelOne Singularity made that easier for us.

Singularity Cloud Workload Security supports our ability to innovate from a standpoint where we know that our application teams and developers will be protected. When new applications are created, we will have some sense of security and some sense of safeguard for our teams. We did not have the visibility and the tools to protect us in the manner we would like, but with Singularity Cloud Workload Security, it looks like we can just put it on our endpoints and tell the teams to go and do as they wish because we know at least on this end, they will be protected.

What is most valuable?

From our tests and the things that we have done, we find Singularity Cloud Workload Security’s real-time threat detection and response capabilities attractive. We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek. Those are the things that are attractive to us.

We like the automated remediation feature. It is not something that we are going to use for automated remediation, but we do like the fact that it is there and can be utilized.

What needs improvement?

If I had to pick a complaint, it would be the way the hosts are listed in the tool. You have different columns separated by endpoint name, Cloud Account, and Cloud Instances ID. I wish there was something where we could change the endpoint name and not use just the IP address. We would like to have custom names or our own names for the instances. If I had a complaint, that would be it, but so far, it meets all the needs that we have.

For how long have I used the solution?

We have been using it for two or three months. We went through a test trial, and we are finalizing the official purchase request to purchase it and start using it fully.

What do I think about the stability of the solution?

We have not experienced any issues so far.

How are customer service and support?

We have not interacted with their support. We have only contacted our customer manager and our onboarding specialist. We have not had to submit any tickets.

Which solution did I use previously and why did I switch?

We have not used any other similar solution previously.

How was the initial setup?

It is a cloud deployment. I was involved in its initial setup. Its deployment was straightforward. There were a couple of questions that we had. Some of the documentation was not written in the best way. There were some hurdles when moving to the tool and understanding it, but for the most part, it was straightforward. We got all the instructions on how to deploy or install it. We were presented with a customer service rep who was an onboarding specialist. This customer service rep specialized in deployment for us, so everything was a simple setup.

What about the implementation team?

We mainly did it ourselves, but we also had an integrator consultant from SentinelOne who was on the site. They answered all of our questions for anything that came up. For anything we needed, they were there to help us. We had three individuals full-time, and then we had a contractor.

In terms of maintenance, there is nothing required from the SentinelOne side. Once we onboard a lot of our hosts, we just need to organize it in a way that is easy for us, but from the SentinelOne or Singularity folks, nothing is required.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost.

Which other solutions did I evaluate?

We did evaluate other options. We tried Trend Micro Vision One. We also looked at CrowdStrike.

We went for Singularity Cloud Workload Security because it was built and made for the cloud. That was a big thing. The second big thing was that they utilize all of these different features with one agent.

The CrowdStrike solution is not built for the cloud. They have a cloud add-on, so it did not translate for us. The Trend Micro solution is somewhat built for the cloud. It is more of an on-prem tool that is moved to the cloud, but we have to utilize at least two agents to get all of the coverage, meaning AV and endpoint detection. With Singularity Cloud Workload Security, it is all covered in one agent. There is no need to put multiple agents on our host and go through that with our customers. It also allows us to place that agent using AWS Systems Manager, so the implementation in the cloud and launching of the agent is intuitive and easy. It was a no-brainer once we started looking at the tools in terms of how to implement them and what we would like in our organization. Singularity Cloud Workload Security took the top place.

What other advice do I have?

It has a single agent to cover all aspects. You can save money and costs with data ingestion by using the Security DataLake from Singularity. There is also the ease of use of its console. There is also the ease of deployment by it being cloud-based. If you are looking for a tool that is perfect for cloud solutions and protects your cloud host, Singularity Cloud Workload Security would be at the top of my list.

To someone who does not think that they need a Singularity Cloud Workload Protection Platform (CWPP) because they have a continuous security monitoring (CSM) solution in place, I would recommend looking again at Singularity because there is one agent and the ease of transitioning and deploying into the cloud. Another big thing about Singularity is the holding of the data. We utilize Splunk. However, with Singularity, we do not need to ingest all the data because we can also utilize their data lake. The query or the information that we can look up at Splunk can also be looked up in Singularity, so there is no need to take all that data from Singularity and ingest it into our Splunk and increase our license. We can utilize our license and capabilities. We can just use the data lake that comes with Singularity and utilize logs in that manner. In the end, it is saving us costs when it comes to our SIEM tool ingestion, so I would recommend looking at these top aspects. It is easy in the cloud. It helps save data on your SIEM tool. It saves the ingestion costs. There is also a single agent.

I would rate Singularity Cloud Workload Security a nine out of ten.


    reviewer2272116

Supports older legacy operating systems, offers great visibility, and automated remediation options

  • September 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients.

How has it helped my organization?

Singularity's real-time detection and response capabilities so far have been great.

I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.

Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.

To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.

What is most valuable?

One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.

The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.

What needs improvement?

We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Workload Security for ten months.

What do I think about the stability of the solution?

I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.

What do I think about the scalability of the solution?

We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.

How are customer service and support?

The technical support is helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.

There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.

How was the initial setup?

During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.

Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.

I was the only person from our organization involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.

Which other solutions did I evaluate?

I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.

What other advice do I have?

I would rate Singularity Cloud Workload Security eight out of ten.

The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.

One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.

For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.