Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.
Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.
For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.
Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.
The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.
Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.
Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.
Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.
Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.
Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.