I work for an insurance company whose infrastructure is on the cloud, so we use SentinelOne Singularity Cloud Security for security management and vulnerability detection.
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Helps save time, improves collaboration, and identifies misconfigurations
What is our primary use case?
How has it helped my organization?
SentinelOne Singularity Cloud Security is a valuable tool for managing infrastructure security. It offers advanced features like container security management, microservices security management, and Configuration Drift Remediation, which helps identify and address unauthorized configuration changes. These features are comprehensive and adaptable. Even for custom infrastructure modifications, such as XYZ, the SentinelOne Singularity Cloud Security team can be contacted for guidance and policy adjustments to ensure a smooth adoption process.
Infrastructure as Code is valuable because the code itself defines the infrastructure. This means any vulnerabilities or misconfigurations in the IaC code will be deployed to our infrastructure. However, IaC tools can scan the code and alert us to potential problems before deployment, allowing us to fix them proactively.
We saw the benefits of SentinelOne Singularity Cloud Security immediately.
It helped reduce the amount of false positives.
It has reduced our mean time to detection and remediation.
SentinelOne Singularity Cloud Security improved collaboration between our cloud security developers and the application security teams.
The collaboration helped us save time, which is one of the reasons we have continued to use SentinelOne Singularity Cloud Security.
What is most valuable?
The cloud misconfiguration is the most valuable feature. It highlights any misconfiguration that can make our infrastructure vulnerable.
What needs improvement?
I would like SentinelOne Singularity Cloud Security to add real-time detection of vulnerabilities and cloud misconfigurations.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for almost 2 years.
What do I think about the stability of the solution?
I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10.
How are customer service and support?
The technical support is good. They are knowledgeable and prompt.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment was straightforward. One person was required from our end.
What about the implementation team?
The implementation process itself was very smooth. The SentinelOne Singularity Cloud Security team provided excellent assistance in integrating the solution with our existing infrastructure and account. This made the integration process hassle-free. We've also recently integrated a new CDR feature using SentinelOne Singularity Cloud Security.
What other advice do I have?
I would rate SentinelOne Singularity Cloud Security 10 out of 10.
No maintenance is required for SentinelOne Singularity Cloud Security.
Once you've acquired SentinelOne Singularity Cloud Security, it's essential to review all your existing organizational policies. If these policies are compatible with your infrastructure, you can proceed without modifications. However, if there are any incompatibilities, you'll need to make adjustments to ensure your infrastructure triggers accurate alerts. Skipping this step can lead to a flood of false positives.
User-friendly, intuitive, and saves engineering time
What is our primary use case?
We use SentinelOne Singularity Cloud Security to identify threats and vulnerabilities in our AWS accounts and the compute resources that are hosted on those cloud accounts.
We implemented SentinelOne Singularity Cloud Security to address network-related issues, such as communication between individual components (part-to-part or node communication). SentinelOne Singularity Cloud Security's Graph Explorer feature also helped us understand the overall network landscape, including the attack surface. This feature allows us to discover and explore various components within our AWS environment. In essence, SentinelOne Singularity Cloud Security helped us identify how different networks connect and how microservices within our system interact with each other.
How has it helped my organization?
We've implemented SentinelOne Singularity Cloud Security across all our core companies, including acquisitions. Previously, managing separate AWS accounts for each company with dedicated DevOps and security teams was a significant challenge. SentinelOne Singularity Cloud Security helped us consolidate these accounts into a single platform, simplifying the process. Now, we can easily track key security metrics. For instance, SentinelOne Singularity Cloud Security provides frequent alerts for critical events such as publicly exposed instances or security groups with significant traffic changes from any source. Monitoring these elements across multiple accounts and security groups was previously difficult without a centralized platform. SentinelOne Singularity Cloud Security has been instrumental in streamlining this process.
We recently made some changes to our information systems. SentinelOne Singularity Cloud Security helped identify instances that were inadvertently made public. This identification is important for compliance purposes, as it allows us to track how well these public instances adhere to regulatory frameworks.
SentinelOne Singularity Cloud Security's compliance monitoring capabilities have provided us with some benefits, particularly in understanding our overall security posture. However, it's important to note that SentinelOne Singularity Cloud Security only monitors our cloud infrastructure. There might be internal deployments with compensating controls that address missing controls identified by SentinelOne Singularity Cloud Security (e.g., control X is missing but mitigated by internal control Y). These internal controls wouldn't be visible to SentinelOne Singularity Cloud Security. Therefore, while SentinelOne Singularity Cloud Security provides a valuable starting point at the surface level, manual review is necessary to ensure complete compliance coverage.
SentinelOne Singularity Cloud Security is easy to navigate. Its menus are straightforward and intuitive, making the overall user experience smooth.
One of the key benefits of the evidence-based reporting is its proof of exploitability. This feature allows us to prioritize vulnerabilities that have been demonstrably compromised and take immediate action to mitigate the risks.
The offensive security engine feature constantly scans and lets us know if any vulnerabilities in our environment can be exploited. While the offensive security engine for verifying exploit paths and prioritizing breach control is valuable, it lacks context awareness. For instance, it might flag something we intentionally made public, like a new website for an upcoming event. In those cases, we can safely ignore the alert. Overall, the engine is a useful tool. We extract the information it provides and prioritize it. A dedicated team reviews the alerts and, if necessary, escalates them to our DevOps team for further action.
By centralizing cloud infrastructure monitoring with SentinelOne Singularity Cloud Security, our security team's productivity, and MTTR have been significantly improved.
Over time SentinelOne Singularity Cloud Security has reduced the number of false positives by 40 percent.
SentinelOne Singularity Cloud Security has significantly improved our organization's risk posture. Since implementing it, we've been able to assess the risk associated with recently discovered CVEs much faster than before. This efficiency is due to the proactive identification and scanning capabilities. Now, we start each day with a clear summary of potential risks, allowing us to prioritize effectively.
SentinelOne Singularity Cloud Security has reduced our mean time to detection by 90 percent. This is because it scans every day and sends us real-time email alerts, allowing us to take immediate action.
SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 40 percent.
We have a dedicated channel where we collaborate with SentinelOne Singularity Cloud Security and our internal teams.
The collaboration helped save our engineering time by 60 percent.
The user interface and ease of use have had a positive impact on our security operations. For example, we recently needed a list of assets deployed in a specific GN in a cloud account for a particular incident. We went straight to SentinelOne Singularity Cloud Security and were able to quickly obtain the assets along with a map of the security groups linked to them. The UI's simplicity helped us save significant time by eliminating the need to search for information manually.
What is most valuable?
Notifications about the latest vulnerabilities are a valuable feature. SentinelOne Singularity Cloud Security automatically updates itself with the newest threats and scans our infrastructure across all integrated data accounts for them. This is helpful because it's difficult to keep up with the volume of CVEs, especially the critical ones.
The UI is responsive and user-friendly.
What needs improvement?
There's room for improvement in the graphic explorer. We'd like something that helps us visualize traffic between different ports and containers. Currently, we can see host networking, like communication between instances or perhaps within Kubernetes. However, we're looking for a tool that can also visualize port-to-port communication and display it as a graph. This would give us a clearer picture of our network traffic and help strengthen our network security.
The dashboard currently displays CVEs, but it would be beneficial to receive proactive email notifications in addition to this.
I would also like to have runtime security in SentinelOne Singularity Cloud Security.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for 7 months.
What do I think about the stability of the solution?
I would rate the stability of SentinelOne Singularity Cloud Security 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of SentinelOne Singularity Cloud Security 8 out of 10. We can easily add new cloud accounts.
How are customer service and support?
The technical support response time is good. For feature requests, they can be a little slow.
How would you rate customer service and support?
Positive
What was our ROI?
The time invested in security operations for threat detection and monitoring has yielded a return on investment of 70 percent. We've also seen a financial benefit by avoiding the need for additional staff to monitor and correlate all database accounts individually by 40 percent. SentinelOne Singularity Cloud Security automates these tasks efficiently.
What's my experience with pricing, setup cost, and licensing?
SentinelOne Singularity Cloud Security is less expensive than other options.
What other advice do I have?
I would rate SentinelOne Singularity Cloud Security 8 out of 10.
We're planning to integrate SentinelOne Singularity Cloud Security with our CI/CD pipeline and Slack. Currently, our only integration is with an email system, which means we receive alerts and notifications via email. We're evaluating the effectiveness of this approach. Integrating with tools like Jira or Slack could help manage the issue of false positives and notification overload, which currently requires the manual closing of alerts. We're still assessing the best course of action, but integration with Jira is a strong possibility.
Around 15 people from our security and DevOps teams use SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security is a SaaS that is integrated with our main company and all our acquisitions.
SentinelOne Singularity Cloud Security does not require maintenance from our end.
I recommend SentinelOne Singularity Cloud Security to others for its cloud security capabilities. I particularly appreciate its offensive security approach. Coming from an offensive security background, I find PingSentinelOne Singularity Cloud Securityafe excels at identifying real threats that we can address immediately. This proactive approach is a major advantage of SentinelOne Singularity Cloud Security. While the defensive side might involve some assumptions and possibilities, I believe the offensive capabilities are the key reason we use SentinelOne Singularity Cloud Security.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Is user-friendly, reduces false positives, and saves time
What is our primary use case?
We use SentinelOne Singularity Cloud Security as a Cloud Native Application Protection tool to identify anomalies or deviations from best practices in our cloud environment.
We chose SentinelOne Singularity Cloud Security because it meets our compliance requirements.
How has it helped my organization?
We have integrated SentinelOne Singularity Cloud Security with all of our AWS accounts. By default, when SentinelOne Singularity Cloud Security identifies an issue, it automatically creates a Jira ticket. Our Security Operations Center team then investigates all these Jira tickets and takes appropriate action.
SentinelOne Singularity Cloud Security is user-friendly.
SentinelOne Singularity Cloud Security's evidence reporting is valuable for prioritizing and resolving the most critical cloud security issues. Any issue it identifies, whether it warrants a Jira ticket or not, can be directly accessed through a provided link. The SentinelOne Singularity Cloud Security dashboard then displays all vulnerabilities, including how the issue was identified, the type of scan used, and the affected code location. This can include details from secret scanning, pinpointing the specific repository, file, and location where a secret was leaked within GitHub. This level of detail makes it very easy to verify and prioritize remediation efforts.
We leverage IaC scanning because our infrastructure is defined using Terraform. This allows our DevOps team to proactively identify potential security vulnerabilities. These vulnerabilities can include accidentally embedding secrets directly in the IaC code, such as committing them to the GitHub repository. By utilizing IaC scanning, we can detect such issues and promptly notify the responsible DevOps team member for remediation.
SentinelOne Singularity Cloud Security helps identify issues in container configuration files early in the development process.
In the past, we relied on multiple tools for latency scanning and Kubernetes security scanning. This meant using separate portals and logging tickets manually in Jira. Now, with SentinelOne Singularity Cloud Security, we have a centralized solution. It provides a single point of access for everything, from security issues to the latest threat intelligence reports. This makes it user-friendly and saves our team significant time. We can investigate issues more efficiently and even create Jira tickets directly within SentinelOne Singularity Cloud Security, eliminating the need for manual logging. Overall, SentinelOne Singularity Cloud Security offers both time savings and improved accuracy.
The real-time detection offered by SentinelOne Singularity Cloud Security is crucial because we manage all our data using Kubernetes. This makes it critical to identify any vulnerabilities within the running dependencies.
We rely on SentinelOne Singularity Cloud Security's comprehensive compliance monitoring to maintain regulatory compliance. We utilize all its features to maximize its effectiveness.
SentinelOne Singularity Cloud Security has a user-friendly interface. It provides a visual flow diagram that makes it easy to navigate between different AWS accounts and services. When we receive an alert, we can quickly see which account and service it's related to. Overall, it's a well-designed tool.
SentinelOne Singularity Cloud Security has removed 80 percent of our false positives.
SentinelOne Singularity Cloud Security has improved our mean time to detection by 100 percent.
SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 70 percent. This is because we can now quickly obtain a list of all issue tickets logged in Jira, allowing our SoC team to take action on them promptly.
SentinelOne Singularity Cloud Security improved the collaboration between the cloud developers and AppSec teams.
Having a system that can identify and alert us to misconfigurations in our 3 data storage buckets is helpful for our organization's penetration testers. Since all our company data resides on cloud platforms, SentinelOne Singularity Cloud Security allows the AppSec team to automatically detect vulnerabilities before manual penetration testing begins. While this automation might seem to reduce the AppSec team's workload for cloud security specifically, it would ultimately benefit both teams. The security operations team would be relieved of the burden of manually logging and ticketing every issue identified within AWS services.
SentinelOne Singularity Cloud Security has helped save 90 percent of the engineering team's time.
We have successfully integrated SentinelOne Singularity Cloud Security with AWS and have also integrated the GitHub organization. These integrations were implemented to identify potential issues on our cloud platform. SentinelOne Singularity Cloud Security is also used for IaC and secret scanning within our organization. Fortunately, these integrations have been running smoothly and haven't caused any problems.
What is most valuable?
SentinelOne Singularity Cloud Security's graph explorer is a valuable tool that lets us visualize all connected services. For instance, we can see all running Kubernetes clusters, including their components and nodes. If there are any problems with cluster components or nodes, the graph explorer will highlight them, allowing us to easily address the issues.
The threat intelligence section also focuses on identifying new vulnerabilities emerging in the market. SentinelOne Singularity Cloud Security scans our existing infrastructure to pinpoint all affected resources. This allows us to easily identify any at-risk resources with a single click.
What needs improvement?
SentinelOne Singularity Cloud Security can improve by eliminating 100 percent of the false positives.
Another area of improvement is for SentinelOne Singularity Cloud Security to auto-remediate the alerts.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for 6 months.
What do I think about the stability of the solution?
I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10.
How are customer service and support?
We connect with the SentinelOne Singularity Cloud Security technical support on Slack and they are always helpful and knowledgable. They can help with any of our questions and issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, we relied on open-source tools like Terraform scanning and Gitleaks to scan our infrastructure as code and identify secrets. However, this approach demanded significant manpower and time investment, and we were inundated with false positives. To address these challenges, we transitioned to SentinelOne Singularity Cloud Security.
What other advice do I have?
I would rate SentinelOne Singularity Cloud Security 9 out of 10.
For our organization, SentinelOne Singularity Cloud Security must include evidence of exploitability in its evidence-based reporting and it does.
We have 6 people in our organization that utilize SentinelOne Singularity Cloud Security.
SentinelOne Singularity Cloud Security does not require maintenance from our end.
I recommend SentinelOne Singularity Cloud Security to others because it offers several advantages. One key benefit is that it saves a significant amount of manpower. This frees up our security engineers to focus on other assigned tasks. SentinelOne Singularity Cloud Security is a valuable tool for automating tasks.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Helps save time, and is user-friendly, but the security rules need better definitions
What is our primary use case?
We use SentinelOne Singularity Cloud Security as our CSPM. Integrated with our environment, SentinelOne Singularity Cloud Security scans for vulnerabilities and recommends remediation.
We implemented SentinelOne Singularity Cloud Security to monitor our cloud security for vulnerabilities in the configuration.
How has it helped my organization?
SentinelOne Singularity Cloud Security is easy to use.
The evidence-based reporting provides details of the vulnerability and the steps we need to take to resolve it.
The SentinelOne Singularity Cloud Security scanning engine provides valuable evidence by identifying and reporting vulnerabilities that could be attacker targets. This evidence of exploitability is crucial because it allows us to prioritize and patch vulnerabilities effectively. Without this information, we might not be able to address critical vulnerabilities promptly.
Thanks to SentinelOne Singularity Cloud Security, our security posture has improved significantly. Our team has been able to effectively address all critical and high vulnerabilities identified by the platform.
SentinelOne Singularity Cloud Security has improved our mean time to detection. Without a CSPM tool, we would not be able to identify vulnerabilities.
SentinelOne Singularity Cloud Security facilitated collaboration between our cloud security, application development, and AppSec teams. The evidence provided by SentinelOne Singularity Cloud Security streamlines collaboration and vulnerability resolution across these teams.
The collaboration has saved engineering time by up to 40 percent.
SentinelOne Singularity Cloud Security's improved compliance monitoring capabilities have helped us achieve a more secure posture.
What is most valuable?
All the features we use are equal and get the job done.
What needs improvement?
We encountered issues with some of the configured security rules. The vulnerability recommendations provided by SentinelOne Singularity Cloud Security were inaccurate. In some cases, the rules are strictly enforced but do not align with real-world use cases. To address this, I recommend revising the security rule definitions to better reflect practical scenarios and provide clearer explanations.
We encountered a problem with SentinelOne Singularity Cloud Security. They required a broad security policy, but we requested that they implement least privileged access and grant fewer permissions than they initially required. It took them over six months to respond to our request.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for 1.5 years.
What do I think about the stability of the solution?
I would rate the stability of SentinelOne Singularity Cloud Security 8 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of SentinelOne Singularity Cloud Security 9 out of 10.
How are customer service and support?
The technical support teams' response time was good but they were lacking a deep understanding of the different environments which caused delays in resolving our issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial deployment was straightforward and took 2 days to complete.
Two people from our team were involved in the deployment.
What other advice do I have?
I would rate SentinelOne Singularity Cloud Security 7 out of 10.
Four people in our organization utilize SentinelOne Singularity Cloud Security.
No maintenance is required from our end.
I recommend SentinelOne Singularity Cloud Security to others for CSPM.
A simple solution with multi-cloud support, but it needs better reporting and scalability
What is our primary use case?
We use it in different ways. The number one use case is related to vulnerabilities, which includes cloud misconfiguration, the Offensive Security Engine, and the management screen itself. That is our primary use case. Then comes the graphical representation of interfaces, and the third use case is the inventory that it allows, which is very nice.
By implementing this solution, we wanted to watch the security vulnerabilities in our organization. We wanted to watch them in the code that gets checked in. We wanted the latest and refreshed list of vulnerabilities in, for example, Log4j or any other software to be highlighted. SentinelOne Singularity Cloud Security keeps updating its database and highlighting any issues.
How has it helped my organization?
We use agentless vulnerability scanning. It is cool. It operates on our cloud. All we need to do is authenticate and authorize our agents to read from our cloud infrastructure, which is cool.
SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. This is very important because it gives the entry point to the entire process.
We use SentinelOne Singularity Cloud Security's Infrastructure as Code (IaC) scanning. All of our Terraform code and Git repositories are checked in, identified, and scanned. It helps us identify any issues way before production.
SentinelOne Singularity Cloud Security has not reduced the number of false positives. We have very few false positives in our organization. We have a very specific structure.
SentinelOne Singularity Cloud Security has reduced our mean time to detect. It has helped us a lot. It is quite quick, and that is why we put it in our sprint at every agile site. In terms of its effect on the mean time to remediate, we have not crossed the remediation phase. Remediation is okay. I would want it to go a little bit more specific on remediation, but I understand that it is just an engine that can scan.
We were able to realize the benefits of SentinelOne Singularity Cloud Security in about a month.
SentinelOne Singularity Cloud Security has not affected the collaboration among our cloud security, application developers, and app sec teams. The access to SentinelOne Singularity Cloud Security is less. The number of roles that SentinelOne Singularity Cloud Security provides is very low. I cannot segregate a particular account or a particular user. It is difficult for a lot of people to get. It is just the development, operations, and infrastructure teams that are currently working with it.
What is most valuable?
It is pretty simple. It is very straightforward. It is not complicated. For the information that it provides, it does a pretty good job.
What needs improvement?
Its reporting is bad. I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved.
The graphical representation of different resources is super cool, but the problem is that you cannot do anything with it. For example, if you just take the subnets and VPN and put them in a diagram, it becomes so big. I pretty much cannot use it. There is no point. If I am drawing a graph or bringing up a graph, but I am not able to show it to a person, what is the use of that? It is pointless.
Its scalability can be improved.
For how long have I used the solution?
In this organization, I have been using SentinelOne Singularity Cloud Security for 6 months. Overall, I have about 4.5 years of experience.
What do I think about the stability of the solution?
I have not had any issues. I have been lucky enough to not notice any issues.
What do I think about the scalability of the solution?
We have a parent organization, and then we have child accounts, but they have to be configured separately in SentinelOne Singularity Cloud Security, which makes it difficult to add accounts. You have different pages, so a comparative study about account usage is not possible. I am not a fan of its scalability. Its scalability can be better.
How are customer service and support?
I have interacted with them a couple of times. They have been very helpful. Their speed is pretty good. They are faster than AWS support. They are quick. The support quality is good. I did not see any lack of quality. I do not have anything bad to say about them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have CloudFront, which is a security measure by AWS for a very specific purpose. I have used SonarQube. It is pretty decent. It is code-specific, whereas SentinelOne Singularity Cloud Security falls under code and IaC. I have used the Trivy scanning mechanism. Semgrep is an open-source tool. GitLab has its own set of static code analysis and static infrastructure analysis tools. These are some of the tools that I have used before.
SentinelOne Singularity Cloud Security is very specific to the cloud-native environment. It lets you plug in more than one cloud. My organization has a multi-cloud strategy. With SentinelOne Singularity Cloud Security, we can have Google Cloud and AWS under the same umbrella, which is cool. It has its own unique place, and I like it.
How was the initial setup?
It was very easy. The only problem was getting the RBAC roles. After we had the roles, it was straightforward. It was very simple.
We have a 47-cluster environment. It took about 1.5 hours. It is quick enough. It is as good as CloudFormation.
It does not require any maintenance from our side. Because it is fully managed on the cloud SA, we do not have to do anything.
What about the implementation team?
It was implemented in-house. We have a development and operations team with 5 people.
What's my experience with pricing, setup cost, and licensing?
Its pricing is constant. It has been constant over the previous year, so I am happy with it. However, price distribution can be better explained. That is the only area I am worried about. Otherwise, the pricing is very reasonable. As the cloud vendors change their pricing, SentinelOne Singularity Cloud Security also has to change its pricing. I understand that. I am happy with it, but the split up can be better explained.
What other advice do I have?
To those evaluating SentinelOne Singularity Cloud Security, I would advise understanding SentinelOne Singularity Cloud Security's licensing metrics. You should understand how SentinelOne Singularity Cloud Security calculates. That is very important because it is not straightforward. You should understand that, and you can talk to the support people. They are very good. They clearly explain it. The person who is dealing with it should have a technical background. He cannot be a business analyst.
Make sure that you put in all the configurations on day one. You will find it difficult to compare if you keep building on top of it.
Overall, I would rate SentinelOne Singularity Cloud Security a 7 out of 10.
Provides evidence-based reporting and makes onboarding and remediation easy
What is our primary use case?
We have onboarded multiple accounts from our organization. We have onboarded Azure accounts, and we have also onboarded GCP accounts.
We are using the vulnerability management feature, and we are also using the offensive security feature. We are planning to use IaC in a couple of months.
How has it helped my organization?
We are a services company. We are working for multiple clients from the banking sector or the finance sector. They have to follow the rules and regulations of their country. Each country has multiple compliance requirements, and SentinelOne Singularity Cloud Security helps with the compliance standards that need to be followed. We get reports on the basis of that. We get to know our compliance level. It helps organizations to achieve a high level of compliance.
Its reporting is very good. We do not have to go to the portal and see things again and again. All the required reports go to the respective teams. We have created multiple reports on the basis of applications and cloud accounts. The reports directly go to the application team or the cloud team. They are working on the security posture.
Offensive security is my favorite feature. It gives a lot of things with evidence. It also provides the severity levels, such as critical, high, and medium.
SentinelOne Singularity Cloud Security has reduced false alerts. We are using SentinelOne Singularity Cloud Security every day, and we are able to see every configuration. If we find anything different, we work with SentinelOne Singularity Cloud Security's support team. We create a support ticket as a bug or as a false positive. We are able to close an issue on the basis of priority.
SentinelOne Singularity Cloud Security is protecting our overall infrastructure. It protects our configuration, network, and IM configuration-related things. We trust SentinelOne Singularity Cloud Security. We are getting good results, and we hope to keep getting good results in the future as well.
SentinelOne Singularity Cloud Security has reduced the mean time to detect. If needed, we can also run a scan, and the results are reflected in the SentinelOne Singularity Cloud Security portal.
SentinelOne Singularity Cloud Security has reduced our mean time to remediate. It also has auto-remediation capability, but we are not using that. As of now, we are following the information given for closing an alert. This information makes it quite easy. It is very helpful. We do not have to search on the web to find a way to fix the issue. The description it provides is good enough.
SentinelOne Singularity Cloud Security has affected the collaboration among our cloud security, application developers, and app sec teams. All the teams are on the same platform. They are able to communicate with each other.
What is most valuable?
The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well.
Its UI is quite easy. The recommendation part is also quite easy to understand. Users can read the description, and they get to know which action to perform. It is quite easy to use it and onboard things. I would rate it a 9 out of 10 for the ease of use.
What needs improvement?
For vulnerabilities, they are showing CVE ID. The naming convention should be better so that it indicates the container where a vulnerability is present. Currently, they are only showing CVE ID, but the same CVE ID might be present in multiple containers. We would like to have the container name so that we can easily fix the issue. This is a feature request that we have. We are trying to get that done as soon as possible.
For how long have I used the solution?
We have been using SentinelOne Singularity Cloud Security for the last year. We are implementing it for customers. We are also trying to be a partner of SentinelOne Singularity Cloud Security or SentinelOne.
What do I think about the stability of the solution?
It is stable. I would rate it a 10 out of 10 for stability. We have not faced any downtime. The platform is working well.
What do I think about the scalability of the solution?
Its scalability is very good. We can onboard multiple accounts, Kubernetes clusters, or ECS services on a single platform.
How are customer service and support?
I have contacted them. We also have a Customer Success Manager whom we can contact via email. Whenever required, we raise a support ticket with them. We get a call from them, and it gets resolved every time.
We also have biweekly calls with the SentinelOne Singularity Cloud Security team. We discuss any issue that we have with them. They let us know about the things they can do. They provide us with updates. This is how we are working with the SentinelOne team or the SentinelOne Singularity Cloud Security team.
How would you rate customer service and support?
Positive
How was the initial setup?
SentinelOne Singularity Cloud Security is a SaaS solution. It is easy to deploy it for a customer. If we have all the permissions on the infrastructure, we can onboard any cloud within an hour. However, in an organization, some approvals might be required. In such a case, it can take a week.
It does not require any maintenance. Whatever they are doing is quite good, and the application is working fine. They let us know about their maintenance plans via email. We get to know that downtime is at a specific time. So far, we have not had any issues. It has been pretty good.
What other advice do I have?
We have not used SentinelOne Singularity Cloud Security's agentless vulnerability scanning. We are trying to onboard all the features and enable them in our tenant. Currently, there are a few features that we have not enabled because we have onboarded some of the accounts as a single account. We are trying to onboard all the accounts at the org level, but we are facing some issues. We are communicating with the SentinelOne team. We are trying to get it done as soon as possible.
We have done a PoC of IaC for some of the projects. In a couple of months, we will start with this feature. It is quite a good feature because we get to the issues in our code before deploying it. It is very good for developers and the Infra team. They do not have to worry after the deployment of the application.
Overall, I would rate SentinelOne Singularity Cloud Security a 10 out of 10. It is helpful. It is easy to use and easy to understand. It makes it easy to explain things to the customers.
Provides good insights and has good support and price
What is our primary use case?
We did a PoC, but we did not go ahead with SentinelOne Singularity Cloud Security. It is currently on a test cluster. It is not in production.
We were looking for a CSPM tool to monitor all of our AWS resources. We also wanted it to give us an alert in the case of a vulnerability. If, for example, a zero-day vulnerability is there, it should scan all of our tools.
How has it helped my organization?
We used agentless vulnerability scanning. It helped us to see all the vulnerabilities without deploying any third-party component in our system.
We used SentinelOne Singularity Cloud Security's Offensive Security Engine. It helped us to identify all the CVEs. We could see what kind of CVEs were there and what severity level they had, such as normal or critical. It helped visualize all the severities.
SentinelOne Singularity Cloud Security changed our security posture a lot. In one dashboard, we were able to see all the information. We could see which resources are vulnerable and which ones have critical bugs. It helped us with that.
SentinelOne Singularity Cloud Security did not reduce our mean time to detect and mean time to remediate.
SentinelOne Singularity Cloud Security helped with collaboration, but in my organization, developers are not directly involved with SentinelOne Singularity Cloud Security. There was mainly the infrastructure component where we deployed agents and based on our particular role or access, they were able to send all the data to the SentinelOne Singularity Cloud Security server. We were able to see all the reports and all the details in the UI.
What is most valuable?
We liked the search bar in SentinelOne Singularity Cloud Security. It is a global search. We were able to get some insights from there.
The reporting feature is good. It is able to generate reports.
Its UI is very good, and it is easy to adapt. Any new person will be able to navigate, and within a week, he or she will be able to understand SentinelOne Singularity Cloud Security.
What needs improvement?
We wanted it to provide us with something like Claroty Hub in AWS for lateral movement. For example, if an EC2 instance or a virtual machine is compromised in a public subnet based on a particular vulnerability, such as Log4j, we want it to not be able to reach some of our databases. This kind of feature is not supported in SentinelOne Singularity Cloud Security.
If there is any virtual machine running on your public subnet, it is accessible outside your network. It is accessible via the Internet. If it has any Log4j or remote accessibility vulnerability, the attacker would be able to access the machine. From the private machine, the attacker can do NS Lookup and reach our DBs. It creates a channel for vulnerabilities. Such a feature is not present in SentinelOne Singularity Cloud Security.
What do I think about the stability of the solution?
It is stable. We have not had any issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they also provided us with a demo of all the features. They showed us all the features that we could use.
The speed of their support was good. I would rate their support a 9 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are using Orca. We did a PoC with SentinelOne Singularity Cloud Security, and there were some cost benefits.
How was the initial setup?
SentinelOne Singularity Cloud Security is a SaaS solution. I was involved in its initial deployment. It took around three months.
What about the implementation team?
We used their support. Its implementation requires at least two people.
What's my experience with pricing, setup cost, and licensing?
Its pricing was a little less than other providers.
What other advice do I have?
I would advise doing a PoC with all the similar tools and then making a decision based on the capabilities, features, and price.
Overall, I would rate SentinelOne Singularity Cloud Security a 9 out of 10.
Provides offensive security, supports private clouds, and is reasonably priced
What is our primary use case?
We use it to monitor Azure and AWS accounts. We also use it to monitor the GitHub account for any data leakage and misconfigurations and also to have proactive configuration checks.
How has it helped my organization?
We were looking for a CNAPP solution that could provide details about cloud misconfigurations, compliance, and any risks. SentinelOne Singularity Cloud Security provides that. The feature of offensive security has been very helpful for us.
We only use agentless scanning. We have not installed agents anywhere. It collects data and provides information.
We use SentinelOne Singularity Cloud Security's Offensive Security Engine. The analytics features of SentinelOne Singularity Cloud Security are something that other providers do not provide. They have scanning on the port base and simulation of attacks. It is a very helpful feature to proactively resolve issues. It handles verifying actual exploit paths and prioritizing breach potential very well.
The proactive approach and offensive security have helped us to fix things in advance before they can be exploited.
We were able to realize its benefits immediately. As soon as you configure it, it does its job. It takes a day to configure it and discover the assets. It is easily deployable, and it immediately starts providing inputs.
SentinelOne Singularity Cloud Security helped reduce the number of false positives. It also helps with our SOC monitoring. The alerts are reduced, and we are in compliance.
We get details about how much we are compliant with different frameworks. It helps us to evaluate the risk posture as well. We use the reports to evaluate our risk posture.
The proactive approach and advanced fixes reduce the number of false positives, but it is difficult to know if SentinelOne Singularity Cloud Security has reduced our mean time to detect. SentinelOne Singularity Cloud Security has definitely reduced our mean time to remediate.
SentinelOne Singularity Cloud Security has not had an effect on the collaboration among various teams because, in our environment, everything is done by IT, but we have visibility across all the domains. We can work together if needed, but it is not yet applicable to our organization.
What is most valuable?
The offensive security where they do a fix is valuable. They go to a misconfiguration and provide detailed alerts on what could be there. They also provide a remediation feature where if we give the permission, they can also go and fix the issue.
They also support private clouds to a certain extent. It is pretty easy and customizable.
SentinelOne Singularity Cloud Security's interface is pretty easy and comfortable. They keep on improvising it. When you are configuring, it is pretty easy.
What needs improvement?
It is a very secluded solution. It works only as CNAPP. It does not bring much threat intel from the outside world. All it does is scan. If it can also correlate things, it will be better. It can discover the threats from the outside world. It can discover the threats or vulnerabilities happening across those assets. If it can bring that in and evaluate, it will be good.
For how long have I used the solution?
We have been using SentinelOne Singularity Cloud Security for a year.
What do I think about the stability of the solution?
It is stable. We have not observed any issues.
What do I think about the scalability of the solution?
We have not increased our assets, so it is difficult to say anything about the scalability part.
How are customer service and support?
I never had to contact their support.
Which solution did I use previously and why did I switch?
We were not using a similar solution previously.
How was the initial setup?
It was pretty easy. It was very straightforward. They had many things available. We got the scripts on Azure, AWS, and GitHub, so the installation was pretty easy. It took a couple of hours.
It is a cloud solution. It does not require any maintenance.
What about the implementation team?
We implemented it on our own. Only one person was required from our side.
Their support was not required. They offered to help. They assigned a customer success manager, but it was easy to deploy, so we did not require much help from their side.
What's my experience with pricing, setup cost, and licensing?
Its pricing is okay. It is in line with what other providers were providing. It is not cheap. It is not expensive.
Which other solutions did I evaluate?
We evaluated 2 more products. One was Zscaler, and the other one was Wiz. Offensive security and support for the private cloud were the reasons for going for SentinelOne Singularity Cloud Security.
What other advice do I have?
I would advise evaluating SentinelOne Singularity Cloud Security based on the use cases. You should know what is required and how SentinelOne Singularity Cloud Security can support that. If SentinelOne Singularity Cloud Security is able to fulfill your cases, it will be good. A thorough evaluation and mapping of the organization's objective should be done before buying SentinelOne Singularity Cloud Security.
I would rate SentinelOne Singularity Cloud Security an 8 out of 10. It is good.
Multi-cloud support, easy setup, and good granularity for rules
What is our primary use case?
We are a security-based company. We use SentinelOne Singularity Cloud Security to put our data planes on it. We have a cloud setup, and we have integrated SentinelOne Singularity Cloud Security into our environment. It checks for any audit or security-related issues.
By implementing SentinelOne Singularity Cloud Security, we wanted a centralized solution. We have many AWS accounts to manage, so we wanted a single dashboard with analytics. We wanted to be able to view and monitor everything at once. We also wanted to customize the rules on which we wanted the alerts to be set up. SentinelOne Singularity Cloud Security was a better option for our use case.
How has it helped my organization?
We have multiple rules set up on SentinelOne Singularity Cloud Security for things that we want to monitor. We have set up something for restricted access for SSH, and then we have access to the EC2 instances. If any of the rules are broken or if there is a bad actor, we get notified quickly. It also helps with the audit and keeping the infrastructure clean.
SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. This is quite important for us because we are a security-based company. We want to tag each and every alert correctly. We also need to provide RCA to the customers. SentinelOne Singularity Cloud Security forms a very good basic layer for things that are happening in the infrastructure. The reports that it gives are also nice. It gives us information about the impact and other things. It helps us.
Its setup is good. It also depends on how finely you want to set it up. It depends on the rules you set, the thresholds you set, and how quickly you act on things. We did not want SentinelOne Singularity Cloud Security to act on things, so we went for a basic setup without any auto-remediation. We act on the issues. It provides us with a basic layer of security.
Previously, we used to find issues from the AWS console and the AWS logs, but because we had multiple AWS accounts, finding out the issues was a bit of a pain point for us. We had to go inside 30 to 40 AWS accounts to find out the capabilities. We had to write our own automation scripts to find the full logs. We wanted a solution that gave us a centralized place to put all the issues that we were facing based on security concerns. With SentinelOne Singularity Cloud Security, we found a centralized solution. It was easy for us to get the data of 30 to 40 clusters in a single dashboard. It was pretty nice to have that. The UI seems a bit confusing initially, but once you start using it, it becomes more intuitive.
There is a team that is working on setting it up on ISE. So far, with just a vanilla setup, it is doing its job, and we are happy with it.
There are a few false positives, but we want them to be there. We do not want to miss out on something. We want everything to be monitored. It does not matter to us if it is a false positive. At the end of the day, the cost that we would pay by ignoring a true positive thinking it is a false positive would be much higher than going through false positives and marking them as false positives.
For every module and everything that we do on our AWS clusters, we evaluate the risk individually, and then SentinelOne Singularity Cloud Security forms an extra layer of security on top of the personal checks that we do. It is like a shield for us. It helps us a lot.
SentinelOne Singularity Cloud Security has reduced the mean time to detect issues by a lot. Earlier, it was a very manual process to detect errors. There was not a single place where we could look into all the alerts. They were all scattered. SentinelOne Singularity Cloud Security unified that. With SentinelOne Singularity Cloud Security, once the alert is detected, we can just look into it directly. We can go into a specific cluster, resolve the issues, and mark it as resolved. There is a 45% to 50% reduction in the mean time to detect.
Our mean time to remediate remains the same because we have manual remediation. There is no change in that. The main issue for us was to be able to detect issues, and SentinelOne Singularity Cloud Security solved that for us, but because remediation is taken care of by us manually, the mean time to remediate remains the same.
SentinelOne Singularity Cloud Security is continuously monitored by the customer success engineering team and the security team. These people contact the infrastructure team. The application team is not involved because we mostly monitor the infrastructure side. That is the AWS side. It helps us with better collaboration. When the time zones change, we do not have to give a lot of context or change information across different time zones to different people. They can go into the console, see the issue, and continue to work on it.
Earlier, if there was a security issue, it had to be handed over to people in different time zones. Because we are a global company, we have on-calls and other things. Earlier, it used to be a big process. We had to write down the whole documentation of what happened, where we were seeing the issue, and whether it was resolved or not. We had to provide the complete information on that single issue. Things are simpler now because people can just log into it and see what is in the pending state and which security vulnerabilities we are still facing. A person in a different time zone can just log into the SentinelOne Singularity Cloud Security console and start remediating the issue.
What is most valuable?
The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform. The integration is quite easy. It took around 15 minutes for the whole stack to set up. It was very easy to set up. That was one of the best things.
The custom rules are also valuable. We can set up our own thresholds on the rules. We can have a granular setup for the rules. We can also scan for specific ports and specific AWS modules. The granularity of rules is good.
What needs improvement?
In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier. Initially, I had problems finding a few things and creating the policies. It was a bit difficult for me, but after going through the documentation, it got easier.
I was checking the IaC checks that they have, and they can add something for auto-remediating IaC. They can integrate something that will help auto-remediate on IaC and make needed changes to the code. They can also integrate something like CoPilot.
Other than that, I do not have any input. They have covered quite a bit. They are doing a good job. The features are good for what we are using it for right now.
For how long have I used the solution?
I have been using SentinelOne Singularity Cloud Security for 3 to 4 months.
What do I think about the stability of the solution?
Its stability is good. We do not have a high volume. It is doing well for the scale that we have. I would rate it a 9 out of 10 for stability.
What do I think about the scalability of the solution?
Its scalability is good. I would rate it an 8 out of 10 for scalability. It meets our requirements. SentinelOne Singularity Cloud Security does the very basic job of collecting the CloudWatch logs, keeping them in a centralized place, and looking for errors. We have scaled it across all of our AWS accounts, and it is doing well. I do not see any issues coming in the future as well.
SentinelOne Singularity Cloud Security is being used by our infrastructure team. There are 15 to 20 people who keep a check.
How are customer service and support?
Their support was good. I would rate them an 8 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not have anything like SentinelOne Singularity Cloud Security before.
How was the initial setup?
The initial setup was straightforward. It only took about 15 minutes.
We initially had issues handling the setup. We were doing it slightly wrong. We ran it multiple times which messed up the setup. We got SentinelOne Singularity Cloud Security folks on the call. SentinelOne Singularity Cloud Security people assisted us with it, and it was very quick once they were on the call.
We are on the cloud. We have different AWS clusters, and we have onboarded AWS clusters to it. There is a single dashboard for us. We have not integrated it with anything else. SentinelOne Singularity Cloud Security is a separate system running, and we have not integrated it with anything. Being a security company, we are directly adding third-party solutions to our stack.
SentinelOne Singularity Cloud Security does not require any maintenance from our side. It was a one-time installation, and since then, we have not had any issues with it.
What other advice do I have?
Based on the things that we have tested, it does a pretty good job of alerting and reporting. If you have a highly scaled environment with 50 to 60 AWS clusters and you are looking for a tool that simplifies getting security logs, SentinelOne Singularity Cloud Security is the perfect solution. It does the job. I would recommend SentinelOne Singularity Cloud Security to others.
SentinelOne Singularity Cloud Security has an auto-remediation feature, but we are not using that because we have to give a lot of access to SentinelOne Singularity Cloud Security for that. We are not willing to do so. That is why we do not use the auto-remediation offered by SentinelOne Singularity Cloud Security. We just get the alerts, and then we act on them. We also do not use agentless vulnerability scanning, IaC scanning, and SentinelOne Singularity Cloud Security's Offensive Security Engine.
Overall, I would rate SentinelOne Singularity Cloud Security an 8 out of 10.
Nice UI and features with helpful support
What is our primary use case?
We have multiple AWS accounts and we use it for our products and deployments, et cetera, and they are being monitored by SentinelOne Singularity Cloud Security for best practices and good security. In the past, we've had code exposed to the internet, and SentinelOne Singularity Cloud Security has been able to catch such instances. Basically, it is for security and monitoring purposes.
How has it helped my organization?
We've been able to integrate SentinelOne Singularity Cloud Security with out AWS and deployed their agents to Kubernetes. For production and compliance purposes, it allows us to monitor actively for issues from one place.
What is most valuable?
The solution reduces notifications.
We mainly use it for monitoring and security guidelines only. It's been really useful for us in terms of the developer accounts. If any have been exposed, we get notified and we can take care of issues before anything happens.
We haven't seen any server downtime. It's always been available when we've needed it.
The UI is very nice, and feature-wise, it's very good.
It has very good documentation.
Support has been very helpful and provides regular feedback and help whenever needed. They've been very useful.
The solution is very easy to use. We have not had to spend much time customizing or integrating items. We were able to integrate all four AWS accounts in order to centrally monitor everything.
There is evidence-based reporting which can help prioritize and solve cloud security issues. We haven't actively used it or set it up.
We use the infrastructure as code scanning feature. It's good for identifying pre-production issues.
About six months ago, there was a major upgrade. We can see the containers running and which vulnerabilities appear, et cetera.
We haven't seen any increase in false positives since using the solution.
It's helped us improve our risk posture. We're more confident now that things aren't happening and getting missed. We're on the right track to adapting proper security rules.
More than saving engineering time, this solution has helped promote confidence is the security of our cloud accounts. We're more sure of our configurations and security posture. Since we don't have a cloud expertise team that might identify issues, it has helped us gain confidence in SQL deployments.
What needs improvement?
There should be more documentation about the product. Sometimes we have to go to customer support to get clarification.
For how long have I used the solution?
I've been using the solution for 1.5 years.
What do I think about the stability of the solution?
The solution is stable. I have not seen any downtime.
What do I think about the scalability of the solution?
We have around 15 users leveraging SentinelOne Singularity Cloud Security. They are mainly admins and engineers.
How are customer service and support?
Technical support is very helpful. However, the documentation needs to be better.
They tend to resolve issues within an hour or so. With most issues, they are very helpful
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have a different pipeline product working in parallel to this solution that is also helping us reduce vulnerabilities. Something else, for example, monitors compliance for us. SentinelOne Singularity Cloud Security is more of an additional tool than our main solution. We have been using open-source tools for scanning.
How was the initial setup?
The development was just one configuration, and we were able to implement SentinelOne Singularity Cloud Security in about an hour.
The solution does not require any maintenance.
What was our ROI?
We have noted an ROI based on the amount of confidence we've gained having visibility into our vulnerabilities. I do not have specific metrics on hand to illustrate that, however.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
We're a customer and end-user. I'm a DevOps engineer.
I'd recommend the solution to others. I would rate it 10 out of 10 as it currently meets all of our requirements. I can't speak to other companies that may have different requirements.
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