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43 AWS reviews

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179 reviews
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    Ashish_Mishra

Offers a great dashboard and good UI

  • April 24, 2024
  • Review from a verified AWS customer

What is our primary use case?

My company is trying to get an ISO certification by the second quarter of 2024, so we have been resolving certain security issues for the past year.

I use the solution in my company, where we have alerts coming from SentinelOne Singularity Cloud Security, especially if any security threats are there. Our company's primary concern in using the tool is to get the ISO certification. My company wants to get our infrastructure to meet ISO standards so that there won't be any issues while getting ISO certification.

How has it helped my organization?

With the product in my organization, I feel that we are more secure now, and our services have become better. My company gets to know if we are doing something right or wrong based on the scans that SentinelOne Singularity Cloud Security deploys. My company doesn't have to care much about security because SentinelOne Singularity Cloud Security takes care of it for us. My company also knows what all the best practices are there for each resource, which gives us a boundary of what we can do.

What is most valuable?

Most of the time, I have looked at the tool's dashboard to keep an eye on how much of my company is compliant regarding certain areas since we are eyeing ISO 22000 and ISO 22001. I just love the tool's dashboard, though I have not used it in depth. I like the dashboard mainly, and I know that all sections of ISO certification have been completed. I have not used the tool that much, but under that dashboard itself if I just click on the certification part, which states that 93 percent has been completed, it will show me the subcategories of what all things are still pending or how much percentage of it is still pending, and how many areas are yet to be resolved in relation to some of the resources. The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What needs improvement?

When I joined my organization, I saw that SentinelOne Singularity Cloud Security was already implemented. I started to use the tool's alerting features and dashboard functionalities. Considering how much I used the product, I don't see any areas in it where improvements are required since everything seems fine.

Sometimes, there are alerts that don't have proper messaging attached. The tool can improve the alerting notifications. In SentinelOne Singularity Cloud Security, the alerts also show the affected resource that has a particular issue, but sometimes, the account shows as not applicable, and it isn't very helpful since you need to know the account the tool aims to point out.

The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for more than a year. My company is a customer of the solution.

What do I think about the stability of the solution?

My company has not experienced bugs, downtime, or any other issues in the product.

Stability-wise, I rate the solution an 8 out of 10.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a 7 out of 10.

My company's tech team consists of twelve people and around ten to twelve people use the product.

How are customer service and support?

I rate the technical support an 8-9 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed using the cloud services offered by AWS.

What other advice do I have?

SentinelOne Singularity Cloud Security regularly sends us messages on Slack for cloud security monitoring if it finds a certain security threat. If the area revolving around the security threat is something my company wants to look into, we just quickly check the product to see if there is a quick fix, and if there are no solutions, then we find a way to deal with it. A person from our company's team regularly tries to fix all the issues raised by SentinelOne Singularity Cloud Security so that it is ISO compatible, and right now, my company is close to achieving it.

Speaking about the issues my company was trying to resolve by implementing SentinelOne Singularity Cloud Security in our environment, I would say that whatever issues the tool has raised till now are related to certain policies that we might not have implemented in our IAM. There should only be certain roles that can access certain resources. The aforementioned area consists of the types of issues my company is currently trying to resolve so that we stay up to the mark. In my company, we don't have any regular threats that come up, but they are mainly used in regard to policies.

Considering how much I have used it to date, I can say that it is an easy-to-use product. However, I have not used the product in-depth, so I can't comment much about it.

If I assess the evidence-based reporting for helping prioritize and solve important cloud security issues, I would say that the concerns raised by the product are valid ones, and it is important to deal with them. Though I am not sure what the question entails, I feel that the issues raised by the product are proper, and they should be resolved before actually implementing its features.

I think it is very important for the solution to include proof of exploitability in evidence-based reporting. You have to know what things might go wrong if an issue is not resolved, and it makes it easier for us to assess key issues and to decide which areas should be taken into priority, considering what potential issues might crop up in the long run or short term. In general, SentinelOne Singularity Cloud Security is a quite helpful tool.

The most valuable feature of the tool in terms of real-time threat detection stems from the alerts my company receives via Slack. I think the alert feature is something I have majorly looked into, but I haven't explored many of SentinelOne Singularity Cloud Security'd features.

Whether the compliance monitoring capabilities of the tool have benefited our organization or not is something that we will get to know soon via its results in the next two or three months. My company is very close to getting ISO certification with SentinelOne Singularity Cloud Security's help. I think if it gave our company a demo compliance feature, it could be helpful.

The product's UI is good if I speak about the impact of its ease of use on security operations. The UI is very easy to navigate. Basically, I was able to navigate through the tool's dashboard. Overall, the tool's UI structure looks good.

My company has rarely had to deal with an incident involving a false positive with SentinelOne Singularity Cloud Security in place, and I believe that it happened at the end of the previous year. After that, my company didn't need to deal with any false positives. With SentinelOne Singularity Cloud Security, the chances of seeing a false positive are rare.

In terms of risk posture, after going through the recommendations provided by SentinelOne Singularity Cloud Security during the implementation phase, I feel that my solution has helped my company get better and more secure because now we are less vulnerable to attacks. Overall, I think that the product is good for improving an organization's risk posture. In my company, we don't have any doubts about using the product since everything feels right with it.

The tool has reduced the mean time to detect risks since, with the use of the tool, it has become faster as it is now done automatically. In my company, I operate in a very small team where we don't have a specific person or department giving us insights about a particular tool. The tool has reduced the mean time to detect risks by more than 50 percent. My company never scanned our own infrastructure until SentinelOne Singularity Cloud Security did. Until my company had it in mind that we wanted to get an ISO certification, we never scanned our infrastructure.

The mean time required to remediate is an area that has improved a lot. My company has never tried to resolve any issues since we have never detected any problems. The mean time to remediate has improved by more than 50 percent.

The product can make the collaboration between cloud security application developers and AppSec teams better. In my company, we only have one team, and we don't have a few departments.

The product has helped my company save a lot of engineering time because we don't have to put up physical resources to do many things, as they are managed automatically. In my company, we just have to employ one engineer to resolve everything. My company doesn't actually have to spend time detecting issues and then solving them as the tool solves them for us.

I have not integrated the tool with the existing solutions in my company's infrastructure or workflows. I use it as a standalone product in my company.

The product is used in just one location.

I don't think that the product requires any maintenance. I don't think that my company does any maintenance for SentinelOne Singularity Cloud Security.

I recommend the product to those who plan to use it. I think the tool has a very good alerting system. The tool also gives a proper description of resources and alerts. I think that the tool is very good for meeting the certification compliance requirements.

I rate the overall tool a 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Girija Sankar Dash

Has good ability to detect vulnerabilities and do a rescan after a specific time duration

  • April 23, 2024
  • Review from a verified AWS customer

What is our primary use case?

My company has around ten AWS accounts, and we use SentinelOne to monitor and see if any risks are there or not in any security groups for VPC endpoints or any other resources that come under severe risk or medium risk, so my company uses the product for calculations concerning the aforementioned area. The tool also creates tickets for our company, which helps us monitor the resources and change them according to the standards applicable to the organization.

What is most valuable?

The solution's most valuable features are its ability to detect vulnerabilities inside AWS resources and its ability to rescan after a specific duration set by the administrator. It creates a ticket automatically, so you get to know the things in the tool that you need to attend to immediately, making it a core feature of the solution.

What needs improvement?

I am unsure as to what kind of subscriptions my company has taken from PingSafe. I am not sure about what other things are there in the product that can help our company. Based on whatever subscriptions related to the product my company has taken, I can say that though one of the security groups is open to my company's premises, it still stays that it is open, which, for my company, makes it secure, but for PingSafe, it is not secure, so I am not pretty sure about how it can check and update it. I am not sure if a feature to deal with the aforementioned area already exists in the solution and if my company has not taken a subscription to use it.

Let us assume that there is a ticket that states that one port is vulnerable in the security groups from AWS since it is exposed to the public. When the tool states that it is exposed to the public, it means that it is exposed to the IPs in the company premises and not the public.

Let us assume that there is a database that is exposed to all the IPs in an office. If I have 10 to 12 sets of IPs, I can use them for 10 to 12 Wi-Fi or VPN connections, and it is exposed on the company premises, but the tool states that it is exposed to the public and that the company needs to shut it down. My organization needs to expose the database so that our development team can access it over our office IPs. If you do not expose the database to office IPs, the development team cannot access DBs to manipulate or check data. In general, the database is exposed to the office IPs, not to the public, but the tool states that it is exposed to the public since it cannot identify whether the IP is a public IP or office IP. I am not very sure if there is a setting in the product that allows the office to give its set of IPs to the tool, and scanning can be done through them so that the tool can identify if the resources are inside or outside of the IP range, according to which can state whether it is safe or not. In general, the tool should offer users the ability to mark IPs as public and private ones so that the product can identify them. It would be good if a customer could provide the tool with a set of ten IPs and state that it will be okay and secure if any of the resources are exposed to them since they are inside the office premises.

One of the issues with the product stems from the fact that it clubs different resources under one ticket. If I have 10 resources in 10 accounts, there might be a problem if, from those 10 accounts, 5 resources have the same issues and they get clubbed together under a single ticket, which makes it somehow a difficult process since I have to get inside the ticket to get the resources and the account details.

For how long have I used the solution?

I have been using PingSafe for 6 months. My company is a customer of the solution.

What do I think about the stability of the solution?

I never found any stability issues in PingSafe.

What do I think about the scalability of the solution?

In terms of scalability, I have not used the application to its full extent. Right now, I cannot comment on the scalability part of the product.

How was the initial setup?

PingSafe helps identify the resources that are vulnerable to attacks, and if I can fix them up, then my application will be safe at that particular point in time. The tool's aforementioned area has no relation to the product's deployment since it is used to secure my company's resources, applications, and infrastructure.

Though the solution can be deployed with the help of my team, consisting of three people, I can handle it by myself. With PingSafe, the reports come to me, after which I can give or segregate them for different applications while having two different individuals working under me.

What about the implementation team?

I take care of the installation part of the product by myself.

What other advice do I have?

The solution is very user-friendly in terms of ease of use.

I do not use the product's reporting feature because another team in my company handles it. I know that my company uses the product's reporting feature to extract reports on a weekly, bi-weekly, and monthly basis, but I don't deal with it.

I don't use the product's agentless vulnerability scanning. I check the reports that come to me, as I need to further check the resource tests attached to them, especially whatever resources are affected as per the reports. In general, I just go with the report and complete the task.

I have not used Pingsafe's Offensive Security Engine.

Pingsafe's IaC Scanning is a great functionality that is built into the product. It is one of the major functionalities that my company's team uses. With Pingsafe's IaC Scanning, it is easy to monitor and observe areas in a good way.

Pingsafe's IaC Scanning role in identifying pre-production issues in IaC templates or container configuration files is helpful because when in my company, we configure IaC Scanning in our production environment, it gives a brief detail about what the resources and security groups or whatever resources are the most vulnerable, after which they get sorted into four categories, namely, low, medium, high and severe. The tool sorts out the resources into four categories before you go to the production phase, ensuring that they are good and secure.

The main benefit of the use of the product in our company stems from the fact that it provides a vulnerability scanning report, which helps us to maintain the resources mainly, an area for which my team and organization use it.

I experienced the benefits attached to the solution from the first day of using it, and before its use, I was not able to identify the issues in the resources. PingSafe gave me the value and the reports that helped me to identify the issues in resources.

PingSafe's use has helped reduce the false positive rate. In the initial stages, my company had more than 100 severe cases, but within a month, we were able to reduce that to below 10 percent.

With PingSafe, the mean time to detect has reduced because initially, for detection, I had to observe resources end to end. Now, the tool provides me with a regular report because of which I don't need to observe everything inside the resources. I just need to go to a particular resource and check what is stated in the ticket to see which ports are vulnerable, after which it can be changed, so I can directly go and check it, owing to which the tool definitely reduces the mean time to detect vulnerabilities.

With PingSafe, the mean time to remediate is a maximum of twenty-four hours. Initially, in my company, we had to identify the problem and then proceed with remediation, but now we can do it directly since the report is already available.

PingSafe has affected and helped me a bit to deal with the collaboration between cloud security application developers and AppSec teams because it helps me to keep my resources and tell the developers that we cannot expose them to the extent where the application will become vulnerable to attacks. In general, the tool is helpful since it reduces the time needed to connect DevOps and developers.

I found the product to be pretty useful. I directly onboarded the product and started to use it. I did not find any difficulties with the tool.

I rate the tool an 8 out of 10.


    reviewer2393319

Easy to use with a simple setup and good dashboard

  • April 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for security purposes. We deploy it into our infrastructure in the cloud. We want to make sure that all everything is secure, for example,if APIs are getting accessed, that it's by the right people. It's a security hub for us.

What is most valuable?

The solution is very good at tracing issues.

The dashboard is quite helpful. It's easy to use. The product is flexible and can be used in multi-cloud setups.

It's an easy solution for a beginner.

We've taken advantage of the reporting, which is quite good. It provides us with all the information we need. They have proof of exploitability capabilities, which is important to use.

The solution has agentless vulnerability scanning, which we use. You can look at extra ports. It's a great feature.

Its infrastructure of code scanning is useful. I can see it in the container configuration file. It's good for identifying preproduction issues in the container configuration files. It's working well. However, it's not dynamic. It's static.

We were able to witness the benefits after some time had passed. Within a month or two had passed, we began to really witness change. Previously, we were running blind, and now we can see where things might go wrong.

Our risk posture has improved. Both time to detect and time to remediate have improved.

It's positively affected the communication between cloud security, application developers, and AppSec teams.

What needs improvement?

They could have more comprehensive reporting. I'd like to see more details.

We've found a lot of false positives. It has not helped us reduce our level of false positives.

We'd like them to work on integration between networks. If I deployed the solution with another layer of security, they can't talk to each other. PinGSafe basically needs to integrate with more tools, especially on the security side.

For how long have I used the solution?

I've used the solution for 1.5-2 years.

What do I think about the stability of the solution?

The stability is good. I haven't noticed any lagging or crashing.

What do I think about the scalability of the solution?

The solution can scale fast. The dependency is on the API side, however.

How are customer service and support?

I've contacted technical support in the past. The quality is good. However, sometimes their staff don't know the details. The speed of response is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used other solutions, including Prisma and Datadog.

How was the initial setup?

I was involved in the initial deployment of PingSafe. It was very easy to implement. We had two to three people working on the set up process.

There is no maintenance needed for the solution once it is up and running.

What other advice do I have?

I'm a PingSafe customer.

I'd rate the solution 8 out of 10. If someone is looking for a CPSM tool, they should look into PingSafe's capabilities to see if they match what a company needs.


    Hassim Naseef

Provides a graphical interface, is easy to use, and integrates well with other tools

  • April 22, 2024
  • Review from a verified AWS customer

What is our primary use case?

Our infrastructure utilizes a combination of cloud solutions and Kubernetes for container orchestration. To ensure the security of these environments, we leverage SentinelOne Singularity Cloud Security. This platform proactively identifies and remediates vulnerabilities within our cloud deployments.

We use SentinelOne Singularity Cloud Security, which is integrated with our cloud environment. This allows us to receive notifications from SentinelOne Singularity Cloud Security directly in our Slack channels, according to the notification settings we have configured. We prioritize these alerts and take appropriate actions based on their urgency.

To improve our cloud security posture and achieve best practices, we implemented SentinelOne Singularity Cloud Security. This security tool helps us identify and address vulnerabilities within our cloud environment.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use.

SentinelOne Singularity Cloud Security's evidence-based reporting helps prioritize and solve the most important cloud security issue.

SentinelOne Singularity Cloud Security's proof of exploitability is valuable because it goes beyond simply identifying vulnerabilities. It assesses how severe these vulnerabilities are by determining if they can be actively exploited by attackers. This information allows us to prioritize our actions and focus on fixing the most critical risks first.

SentinelOne Singularity Cloud Security's compliance monitoring capabilities helped us achieve certifications like PCI and DSS.

SentinelOne Singularity Cloud Security's UI is easy to use even for beginners.

SentinelOne Singularity Cloud Security improved our security posture, made us more compliant, and improved our confidence when we spoke to our clients.

Before implementing SentinelOne Singularity Cloud Security, we lacked any detection capabilities. Consequently, our mean time to detection saw a significant improvement of up to 70 percent after SentinelOne Singularity Cloud Security's introduction.

SentinelOne Singularity Cloud Security improved our mean time to remediation by 50 to 70 percent.

SentinelOne Singularity Cloud Security has significantly improved collaboration between our cloud security, application developers, and AppSec teams. This enhanced collaboration is due to the dashboard that provides a centralized view of all security-related information within SentinelOne Singularity Cloud Security.

In the past, our infrastructure setup process involved building the infrastructure first and then implementing security best practices at the end. This new approach is different. Now, when we create new infrastructure, we integrate SentinelOne Singularity Cloud Security right from the start. This integration allows us to receive security alerts immediately. With these real-time insights, we can proactively address any security issues or potential vulnerabilities as we build, rather than waiting until the infrastructure is complete.

We integrated SentinelOne Singularity Cloud Security with a few alerting systems and our Slack channels.

What is most valuable?

SentinelOne Singularity Cloud Security's most valuable feature is its unified console. This console brings together all of our cloud-based and non-cloud-based solutions into a single, centralized location.

I find the visualization graphs particularly helpful. They identify which objects are affected by the issue, allowing us to prioritize our efforts and focus on the areas that need the most attention.

What needs improvement?

We deployed SentinelOne Singularity Cloud Security for AWS and Oracle Cloud but we encountered issues with Oracle Cloud. The integration with Oracle has room for improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for a year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 8 out of 10.

How are customer service and support?

The technical support is responsive and knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment was straightforward and took half a day for AWS. Two people from our DevOps team were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security improved the security of our infrastructure and helped reduce the costs.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is affordable.

Which other solutions did I evaluate?

In addition to SentinelOne Singularity Cloud Security, we also considered Palo Alto and AccuKnox for our needs. However, the positive customer service experience we had with a SentinelOne Singularity Cloud Security representative played a role in our final decision.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

We have around five people in our organization who utilize SentinelOne Singularity Cloud Security. We are all in the same location except for our consultant.

SentinelOne Singularity Cloud Security does not require maintenance from our end.

I recommend SentinelOne Singularity Cloud Security to others. It is compatible with most major cloud platforms. However, we did encounter some issues when using it with lesser-known cloud providers, such as Oracle.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    AbhishekKumar18

Is easy to use, scalable, and quick to deploy but technical support can be improved

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

As a financial institution, we rely on SentinelOne Singularity Cloud Security as our single source of truth for both CSVM and CWPP data. SentinelOne Singularity Cloud Security provides us with essential security benchmarks, including those for Kubernetes deployments and CSVMs. It also allows us to monitor our overall cloud security posture and identify vulnerabilities for remediation. SentinelOne Singularity Cloud Security serves as a centralized platform for all our cloud security metrics.

How has it helped my organization?

We rely on SentinelOne Singularity Cloud Security for all our reporting needs. It serves as a comprehensive tool for vulnerability management, ISC management, and reporting on hard-coded secrets. Additionally, it functions as a source for vulnerability identification.

The security engine provides a large vulnerability database. While it's not exhaustive, it's a valuable resource due to its significant size and well-organized data. This database allows for effective security management and vulnerability identification.

I would rate SentinelOne Singularity Cloud Security's meant time to remediation abilities a 10 out of 10.

SentinelOne Singularity Cloud Security helps the collaboration between our cloud security app developers and AppSec team.

What is most valuable?

The user interface is well-designed and easy to navigate. Our security team relies on it for several tasks. They can use it to retrieve Jira tickets and assign them to the appropriate teams for resolution. This functionality helps them identify and address vulnerabilities efficiently.

What needs improvement?

I'm not convinced that SentinelOne Singularity Cloud Security's features offer significant value for our SecOps team. While it might be useful for stakeholders and management to have a tool that aligns with business goals and provides insights, we could potentially achieve this with open-source CSPM tools. In its current state, I don't see SentinelOne Singularity Cloud Security directly addressing our specific needs.

While agentless vulnerability scanning is a positive feature, SentinelOne Singularity Cloud Security lacks the ability to effectively group and customize the provided metrics. This creates a significant limitation, as we cannot easily create the specific metrics that are most useful for our needs. For example, if we want to group a specific set of metrics by a particular label or namespace, there is no straightforward way to do so within SentinelOne Singularity Cloud Security. The UI offers visualizations for the provided metrics, but it lacks the functionality to segregate and customize them. This inability to create user-defined metrics is a major drawback of SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security helped reduce the number of false positives in the previous version of SentinelOne Singularity Cloud Security 1.0. Users reported a high volume of false positives with the newer version, and it wasn't clear how SentinelOne Singularity Cloud Security 2.0 would address this issue. Additionally, users have to manually mute many false positives in SentinelOne Singularity Cloud Security 2.0, which is a significant drawback.

I would rate SentinelOne Singularity Cloud Security's mean time to detect ability a 6 out of 10.

While Cloud Security Posture Management tools offer valuable functionality, selling a product solely based on open-source CSPM solutions can be challenging. To differentiate themselves, SentinelOne Singularity Cloud Security should focus on two key areas: security and workload protection within the CI/CD pipeline. Firstly, SentinelOne Singularity Cloud Security needs to provide robust security features beyond basic CSPM capabilities. This could involve advanced threat detection and mitigation functionalities. Secondly, workload protection within the CI/CD pipeline is crucial. Here, SentinelOne Singularity Cloud Security should offer insightful metrics that are well-organized and allow for user customization. This means providing granular control over metric segmentation. Users should be able to define their own metrics and choose how they want them aggregated. Ideally, SentinelOne Singularity Cloud Security should allow users to import custom metrics and create custom segregations based on their specific needs, such as namespaces or custom levels. For example, if SentinelOne Singularity Cloud Security gathers metrics from Kubernetes clusters, users should be able to define their own metrics alongside the pre-defined ones and organize them into relevant categories. This level of customization allows stakeholders to focus on the metrics that matter most to them, potentially reducing the overwhelming volume of data from thousands of records to a more manageable set of hundreds. In conclusion, SentinelOne Singularity Cloud Security should prioritize UI improvements and offer advanced data segregation capabilities to truly stand out in the marketplace. This will empower users to tailor their security posture management experience to their specific needs.

SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process. Providing comprehensive documentation with clear and abundant examples would greatly enhance the user experience for new customers. This would empower them to set up their clusters efficiently and effectively.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security seems to be stable, with no reported crashes. However, there's also not a lot of traffic going through the service. It's unclear exactly what SentinelOne Singularity Cloud Security does internally.

There aren't many users who actively add technical details to run SentinelOne Singularity Cloud Security's tools. Additionally, it seems we don't actively incorporate new features. Ideally, clients should share proper answer keys so we can identify if their app crashes.

If we could onboard more users, we could potentially gain access to more resources. However, a recurring issue is missing data. Clients sometimes provide extensions, but clicking on them reveals no information. This lack of data is a significant drawback, even though the system itself seems stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable and supports multiple tenancies with no drawbacks.

How are customer service and support?

As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately, we've found that the responses from SentinelOne Singularity Cloud Security's technical support team have been repetitive and not particularly helpful, especially considering the cost of their services.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

It doesn't take more than 30 minutes to deploy SentinelOne Singularity Cloud Security into an organization using any cloud platform.

One person can complete the deployment.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 5 out of 10.

Our organization primarily relies on our internal scanning tool for IaC security. While many industry tools utilize open-source IaC scanning solutions under the hood, we haven't found significant value in adopting SentinelOne Singularity Cloud Security's specific IaC offering. This solution might be more beneficial for organizations lacking dedicated SecOps teams, but its additional cost is a factor to consider.

It should transition from an agent-based system to an agentless one. This is crucial because many industry tools are moving in this direction, and SentinelOne Singularity Cloud Security should follow suit. They should also introduce more features, improve security compliance, and place greater focus on Kubernetes, RBAC systems, and visualization. If they do choose to maintain an agent-based system, they should significantly improve their metric collection capabilities. This would be beneficial because currently, customer response times seem to be slow. By addressing these requirements, SentinelOne Singularity Cloud Security can ensure continued growth.


    Manisha Kumari

The compliance assessment features help us during audits

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We primarily use SentinelOne Singularity Cloud Security for compliance purposes because we work with banks and the fintech industry, so we must follow some standards like PCI DSS.

How has it helped my organization?

We use SentinelOne Singularity Cloud Security for compliance and security purposes, and it has helped a lot. We face many audits, and during each audit, we must conduct a vulnerability assessment. SentinelOne Singularity Cloud Security gives us a list of vulnerabilities that we remediate to raise our compliance score. It's our only tool for vulnerability assessments. The benefits are mostly immediate. SentinelOne Singularity Cloud Security helped reduce the number of false positives, which has been difficult.

What is most valuable?

We like SentinelOne Singularity Cloud Security's vulnerability assessment and management features, and its vulnerability databases. The interface isn't too complex. It's quite easy to use. The agentless vulnerability scan is the feature we use the most.

What needs improvement?

The categorization of the results from the vulnerability assessment could be improved.

For how long have I used the solution?

We have used SentinelOne Singularity Cloud Security for 2 years.

What do I think about the stability of the solution?

I have never faced any downtime.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security's scalability is quite good. We have multiple projects, and scalability isn't an issue.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 8 out of 10 based on the features I have used. I haven't used all the features, but I give the vulnerability and compliance features 8 out of 10. I can recommend SentinelOne Singularity Cloud Security for vulnerability scanning and compliance. There are many competitors, but I find SentinelOne Singularity Cloud Security quite good, which is why we haven't switched to something else for the past 2 years.


    reviewer2392488

Shows the flaws or vulnerabilities present in the cloud assets and provides good remediation processes

  • April 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the tool for cloud security management. We check the vulnerabilities in the cloud during the configuration phase using SentinelOne Singularity Cloud Security. We check how many cloud assets are being covered and how many issues have been identified from multiple cloud assets. We check different types of issues. We look into cloud network configuration, Offensive Security, Kubernetes security, and vulnerabilities. We also use the ThreatWatch option to check for active attacks happening worldwide. We can also check compliance, analytics, and asset inventory. We use the tool in multiple locations.

How has it helped my organization?

Without the product, we cannot know the configurations and the issues that are present in the cloud assets. SentinelOne Singularity Cloud Security helps us to know such details easily. It guides us and shows the flaws or vulnerabilities present in the cloud assets. It also provides good remediation processes with screenshots. It is easy to tackle and remediate the issues present in the cloud assets.

What is most valuable?

The solution provides detailed visibility into the security state of the assets and workloads across all the platforms. The remediation process is good. It clearly provides every step required in the resolution with screenshot links. I like it very much. The product helps us identify the misconfigurations and flaws present in our organization. We meet with the concerned teams and resolve the issues. It helps us a lot by finding all the issues in the cloud assets.

We use the solution's agentless vulnerability scanning. There are different categories in the product. It is useful for us that SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. It is required for every company that uses clouds. SentinelOne Singularity Cloud Security has helped reduce the number of false positives we deal with. Most of the time, we do not get false positives. It is usually below 10%.

The product has improved our risk posture by 50%. We can detect vulnerabilities faster. SentinelOne Singularity Cloud Security has sped up the process by 80% to 90%. SentinelOne Singularity Cloud Security provides us with the remediation process. It has reduced the mean time to remediate. Without the tool, we wouldn't know the process to remediate. We can get some things on Google, but the product provides the exact process we need to follow. The solution improves the mean time to remediate by 70%. It is a very helpful tool for remediation.

SentinelOne Singularity Cloud Security is a collaborative tool. It is very easy to use. Anyone can easily use it. We can easily check the flaws and collaborate with other teams. SentinelOne Singularity Cloud Security has helped us save engineering time by 50%. We use other tools for compliance. We have endpoint security solutions and antivirus products for normal assets. Similarly, we need a tool for the cloud assets. I will recommend SentinelOne Singularity Cloud Security to everyone who uses the cloud.

What needs improvement?

Under the containers section, we have a cluster. It is a link between the organization and SentinelOne Singularity Cloud Security. We don't get any notifications from SentinelOne Singularity Cloud Security when the clusters are down. The SentinelOne Singularity Cloud Security database doesn't receive any updates. It doesn't trigger any alerts. We must check things manually. It must be improved in future releases. If notifications are available, then it will be more helpful, easy, and time-saving. We can easily contact the team, check why the cluster is down, and restart things.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

We have eight users in our organization. The solution does not need any maintenance. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support is good. The team responds within 24 hours and resolves all the issues we raise. The team also arranges monthly meetings for updates. The support team educates us about the upcoming updates in the tool. The team helps us if an individual or a team has issues with SentinelOne Singularity Cloud Security. The support people also help us with the remediation process if we are stuck at any stage.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool is deployed on the cloud. The deployment can be done in a day. One or two people from our organization and two to three people from the development team of SentinelOne Singularity Cloud Security were involved in the deployment. The solution was easy to deploy. It was not complicated.

What was our ROI?

The product has saved us time, money, and resources. We have saved 80% of time, 20% of resources, and 80% of money.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective. It is neither cheap nor expensive.

What other advice do I have?

The tool is easy to use. Compared to other products, SentinelOne Singularity Cloud Security is the most easy to use. There are different severity categories, such as critical, high, medium, and low. We get notifications for critical things. Critical issues have the highest priority. The ability to prioritize the issues is helpful for us.

Overall, I rate the product an eight out of ten.


    Nayan More

Cost-effective, identifies vulnerabilities in the infrastructure, and saves time

  • April 19, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using the solution to identify the security vulnerabilities in our AWS infrastructure. Whenever we create a new infrastructure in AWS, if there is a vulnerability, an issue is created in the SentinelOne Singularity Cloud Security console. There are different severities, such as critical, medium, and high. The product also provides solutions to resolve the issues. SentinelOne Singularity Cloud Security provides a solution document for AWS. It helps us resolve issues. We have seven to eight AWS accounts. It is all in SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security identifies the issues with all the accounts.

How has it helped my organization?

Our company has very strict compliance requirements for security. SentinelOne Singularity Cloud Security has helped us resolve vulnerabilities and issues using best practices. It helps us resolve the security vulnerabilities of the AWS cloud infrastructure. The compliance monitoring capabilities are helpful. The tool identifies issues quickly. It gives us the root cause of the security issues rapidly.

The evidence given by the product helps us resolve the issues. It provides a step-by-step guide to resolve issues. It helps us a lot. SentinelOne Singularity Cloud Security provides us with a lot of information. It provides us with a document of AWS. We use AWS CloudFormation. If there is an issue with AWS CloudFormation or if the code is rapidly changing, SentinelOne Singularity Cloud Security will identify the issue.

The number of false positives depends on the requirements of the clients. If the client needs something for their application and it shows as an issue in SentinelOne Singularity Cloud Security, we must contact SentinelOne Singularity Cloud Security and close the issue as an exception. The tool has reduced the false positives by 10%.

The solution helps us maintain our risk posture. We use a web firewall in AWS. If we do not have a firewall in any of the resources, the SentinelOne Singularity Cloud Security console will identify it as an issue. The tool has helped reduce the mean time to detect. We check the SentinelOne Singularity Cloud Security dashboard daily. We have a checklist. We can identify how many issues are open and how many issues are closed. It helps us reduce the time to identify the issues and open vulnerabilities. SentinelOne Singularity Cloud Security has helped us reduce our workload and time by 50% to 60%.

SentinelOne Singularity Cloud Security helps reduce our mean time to remediate by 70% to 80%. The product reduces workload and time. It is very important in every organization to reduce time and find vulnerabilities. SentinelOne Singularity Cloud Security also provides us with solutions to the issues. Every organization must have a tool like SentinelOne Singularity Cloud Security. I will recommend the product to others.

What is most valuable?

The SentinelOne Singularity Cloud Security team identifies issues when we create the infrastructure. Within two to three hours, they create an issue in the SentinelOne Singularity Cloud Security console. It helps us resolve the vulnerabilities during the creation of the infrastructure. SentinelOne Singularity Cloud Security provides us with documents on how to resolve issues with the infrastructure. It saves our time in identifying issues. Integration with our cloud environment was straightforward.

What needs improvement?

Based on our application requirements, we discussed some improvement points with the SentinelOne Singularity Cloud Security team. However, after the new updates, what we asked for was not implemented. The exceptions we requested from the SentinelOne Singularity Cloud Security team were not included in the console. When we request any changes, they must be reflected in the next update.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The product is stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have 12 users, including internal users and clients. I rate the scalability a nine out of ten.

How was the initial setup?

The solution is deployed on the cloud. The deployment takes a few days. Our cloud team and the SentinelOne Singularity Cloud Security team were involved in the deployment process. We need two to three people for the deployment. The tool does not require any maintenance.

What about the implementation team?

I am satisfied with the technical support.

What was our ROI?

We save a lot of time identifying vulnerabilities. The product gives us the issue and the solution. It reduces our time and workload.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective.

What other advice do I have?

The product is easy to use. My colleague provided me with a KT of the tool. I could learn to use it in two to three days. I understood how to check and resolve issues and segregate them into different severities. The ease of use is very helpful.

Overall, I rate the tool a ten out of ten.


    Prathamesh Salunkhe

Dashboard shows the criticality of issues and helps resolve issues according to their severity

  • April 18, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use SentinelOne Singularity Cloud Security for our AWS cloud used in my project and to check the account's vulnerabilities.

How has it helped my organization?

SentinelOne Singularity Cloud Security has improved our organization a lot. Before using SentinelOne Singularity Cloud Security, we had not covered many points according to vulnerabilities. We have used the solution's dashboard, which shows the criticality of issues, and we have rectified and resolved many issues according to their severity.

What is most valuable?

SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability. If it is not a critical problem, we can try to solve it within 4-5 hours. If it's very critical, then we can take action immediately.

What needs improvement?

SentinelOne Singularity Cloud Security takes 4-5 hours to detect and highlight an issue, and that time should be reduced. Sometimes, the solution shows false alerts. The comments section has also been turned off for the last 10 to 15 days. These are the two issues I'm facing right now in SentinelOne Singularity Cloud Security.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for the last three months.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security is a stable solution, and I haven’t come across any bugs or glitches.

I rate the solution an 8 out of 10 for stability.

What do I think about the scalability of the solution?

The solution has good scalability. Around 10 users in my team use the solution.

I rate SentinelOne Singularity Cloud Security's scalability an 8-10 out of 10.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's pricing is good because it provides us with a solution.

What other advice do I have?

Suppose we find a volume not attached to any EC2 instance during scanning. SentinelOne Singularity Cloud Security detects such vulnerabilities, and we try to resolve them. SentinelOne Singularity Cloud Security is an easy-to-use solution. Everybody in my team works with SentinelOne Singularity Cloud Security to monitor any vulnerabilities it detects.

SentinelOne Singularity Cloud Security is a good tool for security and vulnerability detection for me and my team. The solution is easy to use, and we are very familiar with the dashboard, which shows the criticality of particular problems. It also shows the link to a particular vulnerability or problem so that we can directly go to that particular problem.

Through the solution's dashboard, we can see problems and detect vulnerabilities. Then, we assign each problem to another and try to resolve it. In the pre production environment, we used to try a blue/green deployment. If we try to get any alerts from that particular dashboard, SentinelOne Singularity Cloud Security will detect them.

SentinelOne Singularity Cloud Security has improved our risk posture by 50% to 60%. Earlier, we couldn't identify the things created by mistake during production. If something is created by mistake or if we are unable to detect mistakes in the production environment, SentinelOne Singularity Cloud Security scans and alerts us of any vulnerabilities.

SentinelOne Singularity Cloud Security takes approximately 4-5 hours to detect an issue. We conducted a test by creating one issue, which was highlighted in the SentinelOne Singularity Cloud Security dashboard within four to five hours. The issue was still present in the SentinelOne Singularity Cloud Security scan after we resolved it, and it was removed after four to five hours.

SentinelOne Singularity Cloud Security has helped reduce our mean time to remediate, and we immediately take action on the issue. In my opinion, SentinelOne Singularity Cloud Security is really collaborative, and other teams use it at the utmost level. The solution is really helpful for us regarding system security.

SentinelOne Singularity Cloud Security has helped us save around 30% to 40% of engineering time. We just see the SentinelOne Singularity Cloud Security dashboard for issues it has detected and try to resolve them as soon as possible. SentinelOne Singularity Cloud Security has helped us save approximately 30% to 40% of our resources, time, and money.

SentinelOne Singularity Cloud Security is integrated with the AWS tool our team uses to detect vulnerabilities. SentinelOne Singularity Cloud Security is a SaaS (Software as a service) solution. We have five to six accounts on SentinelOne Singularity Cloud Security and use them in multiple locations. The solution does not require any maintenance. I would recommend the solution to other users.

Overall, I rate SentinelOne Singularity Cloud Security a 9 out of 10.


    Raghvendra Soni

It gives you a consolidated view of compliance and vulnerabilities

  • April 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use SentinelOne Singularity Cloud Security to secure our IT infrastructure and fix vulnerabilities. For example, it tells us if our resources have been inappropriately made public. We provision our infrastructure on AWS and GitHub. SentinelOne Singularity Cloud Security finds vulnerabilities across our entire network and secrets in our GitHub repositories. It also helps us manage our cloud configurations and security groups.

SentinelOne Singularity Cloud Security is integrated with Metabolic, Opsgenie, and Slack for notifications. It's also integrated with our security team. They are using a script to correlate the data from SysTrack.

How has it helped my organization?

When I joined the organization, we didn't have this kind of security tool in our infrastructure. SentinelOne Singularity Cloud Security helps us secure any resources that were mistakenly made public and other vulnerabilities. Initially, we were primarily focused on projects, not on the security side, but we were dealing with some system vulnerabilities that hackers could exploit, like publicly accessible resources. The detection is highly granular. It gives you small vulnerabilities and very new types.

The SentinelOne Singularity Cloud Security team will help you reduce false positives quickly. When we first used SentinelOne Singularity Cloud Security, false positives were high, so we contacted the team. They did some testing and modifications, and the problem was solved in one or two days.

The mean detection time has drastically reduced. The detection time varies depending on what we're scanning. When we're scanning GitHub, it takes 7 to 10 minutes. On the cloud platforms, it depends on resource availability. It takes 10 minutes on the high end, but the mean is about 1 or 2. Overall, it has been reduced by about 10 percent.

The remediation time is up to us. SentinelOne Singularity Cloud Security just detects it, but it gives us an assessment and recommendations, making it easier to resolve. When we fix a vulnerability for a particular resource, the issue will not occur again.

What is most valuable?

SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub. Using SentinelOne Singularity Cloud Security's evidence-based reporting, we can rank the severity of issues as critical, high, medium, etc. Having the ability to prioritize security issues is crucial for any organization.

One good thing about SentinelOne Singularity Cloud Security is that it gives you a consolidated view of compliance and vulnerabilities. We can follow SentinelOne Singularity Cloud Security's guidance and comply with those use cases. When you get an alert, they explain how to resolve those issues.

The user interface is excellent because we see everything in a single panel and can manage all the operations from one portal. It's integrated with Slack, so we can coordinate on the open tickets. We can also mute notifications. The interface is straightforward and easy to use. Anyone can use it.

The offensive security engine is a helpful feature in cases like when a developer leaves some API element exposed, and we can view the potential exploit path. It's helpful when we are deploying any AWS account or service because all our systems depend on AWS. When the service is initially deployed, we can see what happens and get all the details about anything that depends on it.

What needs improvement?

When you find a vulnerability and resolve it, the same issue will not occur again. I want SentinelOne Singularity Cloud Security to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again.

For how long have I used the solution?

We have used SentinelOne Singularity Cloud Security for more than 2 years.

What do I think about the stability of the solution?

I rate SentinelOne Singularity Cloud Security 9 out of 10 for stability. We've never had any glitches.

What do I think about the scalability of the solution?

We've had no issues with scalability. We've onboarded about 6 or 7. There is no digital investment. You can integrate multiple accounts from various providers.

How are customer service and support?

The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every three weeks. They checked our infrastructure and reviewed all the issues that we were incorporating into the system. They took direct responsibility for the system and could solve queries quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we were using the native tools of each cloud provider. For example, we used GuardDuty on the AWS.

How was the initial setup?

Deploying SentinelOne Singularity Cloud Security is straightforward. You can onboard new AWS accounts in five to 10 minutes, and it will start scanning very quickly. They give you a script to run on AWS. You can enroll your accounts based on the template, and it starts collecting data. We onboarded six or seven accounts. It hardly took any time. It's a SaaS solution so we don't need to maintain it. We only need to do the onboarding.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 7 out of 10. SentinelOne Singularity Cloud Security isn't a unique solution. Other solutions have the same features, but I like SentinelOne Singularity Cloud Security because it's simpler to use. It doesn't require any maintenance and the scalability is good. However, I think other solutions can give the same level of detail and insight.