What do you like best about the product?

They have an incredible product that just works. Simple to implement from the customer point of view and extremely effective in stopping the bad bots. My team doesn't have to spend much time on this as Kasada is pretty much handling it all.

We have been using it for years to protect a lot of eCommerce websites and the experience is a seamless one for our shoppers as they don't even know its there. We then get the benefit of a very clean feed of shoppers so our various performance metrics such as conversion etc are not tainted by lots of bad traffic.

The traditional concern around whether we are scaled up enough to deal with ad-hoc attacks and threats is gone also, as Kasada is filtering it all upfront.

Very happy with Kasada and its product.

What do you dislike about the product?

Nothing. They are always willing to hear customer requirements and are continually improving their product. There isn't anything to dislike.

What problems is the product solving and how is that benefiting you?

We needed to stop all the bad traffic from hitting our numerous eCommerce sites as well as have a way of only allowing certain good bots to scrape them (google etc).

Kasada provides that layer of protection. This means we are pretty much only having legitimate traffic reaching our sites now. This in turn gives us confidence all of our eComm metrics are accurate and clean. Things such as visitor numbers, conversion percentages etc.

This also free's up our support team to not have to worry about the ongoing cat and mouse game of website security and staying ahead of the attackers. Kasada is doing the vast majority of that for us by default.