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SEON is a very informative software giving live transaction history and real time risk alerts
What do you like best about the product?
the location map to see where players have signed in
What do you dislike about the product?
There are not really any downsides in my view , all features are very useful
What problems is the product solving and how is that benefiting you?
Seon is saving us time in filtering duplicate accounts on our system , where you can only have one active account at a time
Good and fast integration, good machine learning results.
What do you like best about the product?
Upsides: Flexibility in Scoring Engine in creating complex rules based on complex patterns
What do you dislike about the product?
Nothing to dislike/ just a little bit difficult to work with created tickets at team level (the ticket and the result can be seen only by the creator) It will be better if we have a ticket category in the SEON Console that can be seen by all team from my organization.
What problems is the product solving and how is that benefiting you?
It offers the possibility to create actions on Device security and user online data, offers real time decision, and it helps us to detect suspicious patterns in the onboarding process and account credential changes.
Streamlining Safety: Automating Protection and Blocking High-Risk Transactions
What do you like best about the product?
We were able to automate 80% of our syndicated marketing approvals, leaving only 20% for manual review. We recently saw a huge overnight surge of fraudulent signups from a coordinated fraud group. SEON blocked the vast majority of the bad actors as automatically and the ones who did sneak through, we were quickly able to block by using various tools to draw commonalities with the rest of the accounts involved in this event. We intend to move all of our other risk products into SEON in the near future.
What do you dislike about the product?
I don't have anything negative to say about SEON at this point. It saves us a lot of money and time.
What problems is the product solving and how is that benefiting you?
SEON automates our risk management and allows us to analyze digital footprints during account registration and marketing requests. Quite a bit of our fraud comes from the third world and the ability to flag different characteristics that captures remote sessions, open ports, and various other obfuscation techniques, enables us to combat these bad actors. SEON IDV is a very exciting development for our team as we will be able to have all our risk signals in one place. We believe it outpaces the previous IDV solution we were using at scale.
Powerful and intuitive fraud detection tool that streamlined our risk management.
What do you like best about the product?
SEON’s real-time fraud detection and customizable scoring system make it incredibly effective for catching suspicious activity before it becomes a problem. The intuitive dashboard, data enrichment features, and seamless integration with our existing tools have drastically improved our risk management workflow.
What do you dislike about the product?
While SEON is a powerful tool, the initial setup and customization can be a bit overwhelming for new users without technical backgrounds. Additionally, some advanced features could benefit from more in-depth documentation or onboarding support.
What problems is the product solving and how is that benefiting you?
SEON has been a game-changer for our fraud prevention efforts. It helps us quickly detect fake users and suspicious transactions with real-time insights and flexible risk rules. Since using it, we’ve seen fewer chargebacks, reduced manual reviews, and better protection overall—without disrupting the experience for genuine customers. It's simple to use, easy to integrate, and delivers real value.
Seon - Fraud Detection Made Smarter
What do you like best about the product?
What I like best about SEON Fraud Fighters is its real-time fraud detection using digital footprint analysis, which helps reduce manual reviews and detect fraud faster.
What do you dislike about the product?
I don’t have any real dislikes about SEON Fraud Fighters — the platform is intuitive, and any initial learning curve is outweighed by its powerful and flexible features.
What problems is the product solving and how is that benefiting you?
I use SEON Fraud Fighters to detect fraudulent registrations and transactions using advanced fingerprinting techniques. It helps verify player identities, combat fraud by monitoring for suspicious activity, and manage risk by analyzing digital footprints, ensuring a secure and trustworthy gaming environment.
SEON is a great tool to combat fraud in high volume businesses
What do you like best about the product?
We have integrated a lot of our day to day flows with SEON and trust that bad cases to be declined
Appreciate the simplicity of the rule based system setup
Appreciate the simplicity of the rule based system setup
What do you dislike about the product?
Their AI could be more proactive, not reactive in the sence of spotting fraud patterns
What problems is the product solving and how is that benefiting you?
They are crucial in differentiating bad actors from good users in our system/
Effective and User-Friendly Fraud Prevention Solution
What do you like best about the product?
SEON offers a highly intuitive and easy-to-navigate interface, which makes onboarding and daily use smooth even for new users. The ability to access real-time data from multiple sources in a single platform is extremely efficient for fraud detection. Its integration with tools like custom APIs and risk scoring has significantly improved our decision-making process.
What do you dislike about the product?
While SEON is a robust tool, some features like the rules engine can initially feel complex to configure without prior experience. Additionally, advanced users may find the need for more customizable analytics dashboards or native reporting enhancements for deeper insights.
What problems is the product solving and how is that benefiting you?
SEON helps us detect and prevent fraudulent activity at an early stage by analyzing user behavior, digital footprints, and transaction patterns. This has significantly reduced chargebacks and manual review time, while also improving our overall risk management process. It empowers our fraud team with actionable insights and boosts operational efficiency.
The application provides a user-friendly interface, smooth performance and offering useful features
What do you like best about the product?
Navigation is intuitive, and the overall experience is seamless
What do you dislike about the product?
the app would benefit from the addition of new features
What problems is the product solving and how is that benefiting you?
The key benefits include:
Reduced chargebacks and fraud losses
Faster, more accurate risk assessments
Improved customer experience through smoother onboarding
Better compliance with regulatory requirement
Reduced chargebacks and fraud losses
Faster, more accurate risk assessments
Improved customer experience through smoother onboarding
Better compliance with regulatory requirement
Senior RFP Analyst
What do you like best about the product?
What I like best about SEON is its real-time fraud scoring and transparency. The rules engine is intuitive yet powerful, allowing us to tweak logic without needing dev resources. It’s also great that we can see why a score was assigned—this builds trust in the system and helps us justify decisions quickly.
What do you dislike about the product?
While SEON provides great transparency in its scoring, the rule management interface can become cluttered as the number of rules grows. It would be helpful to have better grouping or tagging functionalities to keep everything organized, especially for larger teams managing many use cases.
What problems is the product solving and how is that benefiting you?
SEON is helping us prevent fraudulent signups, bonus abuse, and payment fraud by providing real-time risk scoring and enriched user data. This allows us to act quickly and accurately before fraudsters can exploit the platform. It reduces manual review times, improves operational efficiency, and protects our bottom line.
Great UI many features
What do you like best about the product?
Very clean and slick UI, easy to navigate and investigate users individually and en masse. Also great support and documentation for their API
What do you dislike about the product?
since there are so many features available, I find it hard some times to find the one I need quickly.
What problems is the product solving and how is that benefiting you?
Helps my company detect fraudsters.
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